TODD HILDEBRANT

Naples, FL ***** C: 239-***-**** ad3keb@r.postjobfree.com

OBJECTIVE:

To acquire a leadership position/career with a solid company utilizing the opportunity to employ proven and developing skills.

SUMMARY

Hard working leader with transferable skills who is all about the guest experience. Skilled at providing team leadership, targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about hiring, training, motivating teams to meet and exceed objectives. Strategic planner, analytical problem solver, with a demonstrated record of retail success.

SKILLS

Strong retail leadership experience with genuine desire for a satisfied guest.

Sales focused by ensuring goods are to the floor timely and ensuring great customer service.

People focused, effectively interview, hire, teach, coach, train, motivate, schedule, evaluate, manage, and develop the team.

Highly dedicated, self-motivated professional.

Readily accepts challenges and responsibilities with strong attention to detail.

Skilled at developing plans for execution and meeting deadlines.

Inventory focused.

Extensive knowledge of budgets and P&L’s.

10+ Years Leading in off-price.

EXPERIENCE

04/2022 to present Big Lots Store Manager

Big Lots Naples, FL

Plans, leads, directs, and employs all operational and financial resources to achieve established goals.

Utilizes company reports and tools to assess efficiency, analyze trends, and identify opportunities for improvement in store performance.

Leads all store processes in accordance with company standards, including freight flow, merchandise presentation, reconciliation of all sales, cash and inventory transactions, and customer service.

Leads and supervises all operations including furniture department, including furniture sales and sales processes, Lease to Purchase, Price Holds, and furniture department merchandising and presentation standards.

Responsible for the scheduling and payroll processing in the store on a daily and weekly basis.

Oversees and drives staffing efforts in the store, including interviewing, selection, hiring, training, and performance evaluations of all associates in collaboration with the other members of the store’s leadership team.

Responsible for the supervision, maintenance, and compliance of all customer service and associate recognition programs. Completes training and follow-up as needed.

Directs the preparation for merchandising initiatives and ensures reconciliation of all inventory transactions.

Provide leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.

11/2019 to 01/2022

Bealls Inc Combo Store Manager

Bealls Outlet/Home Centric Combo Store Naples, FL

Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence.

Organized and updated schedules to optimize coverage for expected customer demands.

Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.

Reviewed sales reports daily to enhance sales performance and improve inventory management accuracy.

Supervised successful, well-supplied and highly organized store thanks to consistent oversight and regular cleanliness inspections.

Established loyalty, strive for flawless guest experience and retention.

New store project management experience overseeing placing of fixtures and responsible for setting visual presentation to company standards.

Staged merchandise and stocked sales floor to stimulate impulse sales.

Strengthened operational efficiencies

05/2012 to 10/2019

TJX Store Manager

TJ Maxx Fort Myers, FL

District operations best methods expert. Corrected operational discrepancies by developing and executing process improvements.

Ensured and lead Monday management meetings, communicating directives, reviewed previous weeks results, finalized the week’s plan, and gained commitment.

Delegated work to employees based on shift requirements, individual strengths and unique training.

Coached and empowered employees by creating and sharing motivational vision plans.

Oversaw merchandising and displays, signage, decorations, and cleaning to maintain safety and readiness for customers.

Fostered healthy team environments to promote collaboration and boost productivity.

Collaborated with district to recruit and develop personnel and cultivate top performance.

Mitigated risks by ensuring weekly self BRE audits to comply with protocols and reduce shrink.

Regularly reorganized sales floor to optimize customer flow, sales and improve product visibility.

Assistant Manager TJ Maxx 2010 -2012

Naples-Estero, Florida

Professional References

Glenn Voshell 941-***-****

Claudia Zapata 293-***-****

Elba Gonzales 603-***-****

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