CURRICULUM VITAE

of

LUYANDA TSHABALALA

C* General

Cover Letter

I am a vibrant, energetic and an ambitious young lady, always thriving to do better in everything I do and to developed myself in all opportunities I am given.

I have had the privilege to work in customer orientated industries: customer service agent and working in retail though these experiences seem different the similarities are that I have been dealing with customers since I started my work career which has been very interesting and challenging at the same time because it entails skills that have assisted me to grow in the workspace, that I am currently using even in my studies, and in my everyday relationships I have an IT Qualification and currently studying Supply Chain (in my 2nd year) and I am certain my studies and qualification will help me to develop myself further as I try to navigate the future work environment and seeing myself grow is one of the most important aspects of my development and making a difference in the workspace will soon be my biggest achievement in my entire life once I am given an opportunity in a thriving environment I am a fast learner, determined, young and I always go an extra-mile and forever looking for ways to do things in a better way and not disqualifying authenticity or quality, I strive to impress at all times especially with how diligent I am when executing work that is being given to me and I am also aware that I am in my learning stages of my career hence any good opportunity I may get I will drive it with professionalism and enthusiasm.

C2 General

Personal Details:

Surname: Tshabalala

Name: Luyanda

DOB: 2000/12/29

Address: 41 Ferreira Close, Birchleigh, Kempton Park Home Language: Nguni

Cell Number: 064-***-****

Email: ad3kce@r.postjobfree.com / ad3kce@r.postjobfree.com Next of Kin: Mother (Xola Mdluli) – 082-***-****

C2 General

Education and Certificates:

• Qualification: Bachelor of Business Administration in Logistics and Supply Chain Institution: Rosebank College

Year: Currently - 2025

• Qualification: Higher Certificate in Information Technology in Support Service Institution: Rosebank College

Year: February 2021 - December 2021

Modules: Computer Architecture

Digital and Academic Literacies

Help Desk

Introduction to Quantitative Thinking and Techniques Client Systems Configuration

Introduction to Cyber Security

Network Architecture A

Work Integrated Learning

• Qualification: Health Care Assistant Programme

Institution: Ukwazi School of Nursing

Year: January 2020 – October 2020

Unit Standard: Provide care to a frail person

Apply accurate information about HIV & AIDS to everyday life Perform basic life support and first aid procedures Provide information about Tuberculosis and DOT

Promote an awareness of Sexually transmitted infections in the community C2 General

• Qualification: Matric Certificate

Institution: Ashbury High School

Year: 2019

Subjects : English Home Language

Afrikaans First Additional Language

Mathematical Literacy

Life Orientation

Business Studies

Geography

Life Sciences

Work Experience:

• Company: Cotton On (Greenstone Mall)

Position: Sales Assistant (Retail)

Year: August 2022 – December 2023

Duties :Sharing product knowledge with customers to build rapport and for a quality service

: Assist customers with queries and resolve to customer’s satisfaction

: Assisting management and team with operational responsibilities

: Protecting stock from external theft or damages

: Making sure the store represents Cotton On’s standard (housekeeping)

: Cashier Duties

: Packing and Unpacking of stock

• Reason for Leaving: Contract Ended

C2 General

• Company: PQ Clothing Outlet

Position: General Assistant (Retail)

Year: 2021 (only on school holidays)

Duties :Offering Assistance to Customers according to their needs in the store

: Marking/ Pricing of Merchandise

: Unpacking of Stock

: Counting of Stock

: Stock Control

: Housekeeping

: Distribution and Packing of Merchandise

: Loading and unloading of both Company and Supplier delivery vehicles

• Reason for Leaving: Contract Ended

• Company: I-talk (telemarketing Services)

Position: Call Centre Agent

Year: 2020 (on school holidays and weekends)

Duties : Cold Calling for Sanlam Funeral Cover

• Reason for Leaving: Contract Ended

C2 General

References:

• Contact: TK 087-***-**** – (Manager)

Cotton On (Greenstone)

• Contact: Jan (011-***-****/ 96 – (Supervisor)

PQ Clothing Outlet (Greenstone)

• Contact: Bantu (011-***-****/ 96 – (Team Leader)

I-talk – telemarketing Services

• Sister Pamela

Ukwazi Nursing School - 011-***-****

• Teacher Kamuthi

Ashbury College – 081-***-****

Contact this candidate