ANDREW MENSAH BONSU

+233********* ad3k8t@r.postjobfree.com

https://www.linkedin.com/in/andrew-mensah-bonsu-aa623a55/ EDUCATION:

University of East London-UNICAF Master in Business Administration (2023-ongoing) Data Link University College BSc. Computer Science and Information Systems December 2014 Tema, Greater Accra, Ghana

PROFESSIONAL OBJECTIVE:

I am seeking a role in IT Executive management or consulting in areas of strategy, sales, architecture, solution design, IT Operations, Service Management, infrastructure, and security, utilizing my first-hand progressive enterprise experience in secure lean and agile technology strategies. AREAS OF EXPERTISE:

Technology Strategy.

IT Cost Rationalization Strategies.

IT Budget and Financial Control.

IT Governance.

Enterprise IT Security.

IT Service Delivery and Support

Vendor Management.

IT Procurement.

Expertise in team building, coaching, mentoring, and organizational development.

Reputation for getting diverse groups to work together.

Enterprise Architecture and Solution Design.

Technology Infrastructure Expert.

Project Management Professional (PMP). # 3373064 EXPERIENCE:

Majorel - Accra, Ghana

Country IT Manager April 2023 – October 2023

I was responsible for overseeing and managing the IT operations of the organization I planned and organized resources for clients'(google, bolt etc) for production and supervised the processing of requests/incidents at various sites.

I supported and led the information systems operations team. I led the implementation of all IT infrastructure as well as facilities infrastructure and oversaw the expansion of the operations at new sites.

Electricity Company of Ghana- Accra, Ghana(Part-time) IT Consultant (DCCN Project) August 2021 – January 2022

Supported Cisco ACI technology implementation for tier III data centers at three different sites across the country.

Evaluated the performance of information technology systems ensuring the right architecture and functionality.

Supported the reengineering of network infrastructure across the country.

Wrote and produced reviews and reports for the various data centers regarding power, HVAC, network, storage, computing, and security.

Assisted in the technical implementation of the technology infrastructure. Africa Foresight Group- Accra, Ghana(Remote)

IT Manager April 2021 – June 2022

Initiated and Led large IT projects, including the design and deployment of new IT systems and services.

Evaluated the performance of information technology systems to determine cost and productivity levels, and made recommendations for improving the IT infrastructure.

Defined IT on-prem and cloud infrastructure strategy, architecture, policies, and processes.

Analyzed business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.

Supported core staff and consultants across the African continent and beyond.

Implemented security for cloud, data, and communication systems such as Microsoft Azure, Office 365, websites, Google Cloud, AWS, etc

Pricewaterhouse Coopers- PwC (Project-Prime)- Accra, Ghana Technology Consultant January 2019 – March 2023

Advisory Support for Technology Strategy.

Supported the Entire Network and Security Infrastructure, Architecture, and Design.

Supported the entire Enterprise Domain and E-mail Architecture, Infrastructure, and ancillary such as secure, internet-based services, etc.

End-to-end IT Service Management engagement

IT Infrastructure Services and deliverables. AD, Messaging, Network, etc. Premium Bank- Accra, Ghana

Infrastructure and Security June 2016 – January 2019

Leading Infrastructure and Security person developed strategies, and provided performance and professional development feedback.

Negotiated and reviewed Vendor Contracts, SLAs, and costs across the region.

Successful rollouts of bank branches.

Developed a 3-year strategy cost control Strategy to reduce IT costs to Bank Income from 25% start of 2018 to 15% by end of 2020.

Designed and implemented security policies, alarm response protocols, and access guidelines.

Delivered next-generation infrastructure leveraging on Hyper-Converged Infrastructure, automating Flash Storage Capacity, and complex computing and memory power to propel future-proof digital transformation agenda.

Delivered the Stability Strategy program for the bank through the implementation of dual communication links to Branches

with DR/BCM ready Infrastructure, PC Refresh, Capacity Upgrade, Systems and Infrastructure re-design, consolidation, and

re-use projects.

Developed and implemented NOC and SOC for the organization.

Developed a comprehensive Succession Planning and Governance program to mitigate key-man risk issues as well as

risky Single Point of Contact.

Supported and Accountable for the entire Network and Security Infrastructure, Architecture, and Design.

Directed and managed corporate security operations in support of company activities.

Delivery, Support, and Accountable for the entire Enterprise Domain and E-mail Architecture, Infrastructure, and ancillary such as secure mobile messaging, internet-based services, etc.

Delivery and Supported B2B Infrastructure integrations solutions with payment system partners eg GHIPSS, BoG, Airtel, SWIFT

Accountable for Disaster Recovery, Business Resiliency Architect, and Data Center Operations.

Successful delivery of projects including and not limited to below;

- Network Architecture, Design, and Implementation.

- Server Virtualization for Production and DR

- Microsoft Solutions – Skype for Business 2015, MS Exchange, AD 2016, Network Policy Server, etc. for both Production and DR DC

- Juniper NGFW for Network Segmentation and Segregation of secure traffic Production and DR DC

- MPLS L3 VPN Full Mesh with Redundancy across all sites via the fiber transmission medium. Seamless and

transparent switchover of Network and Internet-based Services to DR.

- Setup up a Training Centre Network and Infrastructure for hands-on training and up-skilling of the IT Team.

- Identity and Access Management using Cisco ISE.

- Secure Separation of Core Banking(Temenos-T24) Services network environment via Juniper NGFW and Net Guardian

- MasterCard Implementation.

- Linux and UNIX Administration.

- Achieved ISO 27001 for DCs and all branches.

- Supervisory and senior technical role in key IT Infrastructure Services and deliverables.

- Collaborated in Swift, SAP Implementation, and Administration.

- Successfully delivered network and system setups for USSD Implementation and Administration.

- Successfully delivered network and system setups for Internet Banking Implementation and Administration.

BCM and Disaster Recovery Architect. Responsible for all Infrastructure services including and not limited to domain services, links failovers, server, and interactive services availability.

Provision of IT Lab separate from UAT and TEST environment for hands-on training and capacity building.

Configuration and Capacity Management

People and Project Management.

End-to-end IT Service Management engagement.

IT Procurement

Collaborated in the implementation of Business Intelligence (Cognos) Premium Bank- Accra, Ghana

Project Manager and Coordinator (Technical Lead) January 2015 – June 2016

Setup and Successful delivery of tier III Data Center.

Successful delivery of tier III Disaster Recovery Site(BCM)

Successful setup and delivery of head office and branch rollouts across the country.

Delivery of our robust and scalable Contact Centre solution.

Successful delivery of Treasury and IBC offices.

IT Procurement.

City Investment Company - Accra, Ghana

IT Infrastructure and User Support Officer May 2011 – January 2015

Designed and provided network and communication solutions, WAN and LAN, and AD.

Successful delivery of a tier-one Data Center

Supported core banking (Sibac, T24) deployments.

Supported and ran COB for core banking applications (Sibac, T24).

Configuration Database (Baseline) Management.

Preventive maintenance of hardware installations across the enterprise.

Responsible for the execution of the branch rollout program as demanded by the Business.

IT Infrastructure Services and deliverables. AD, Messaging, Network, etc.

Responsible for all Infrastructure services including and not limited to domain services, links failovers, server, and interactive services availability

Supported the entire Network and Security Infrastructure, Architecture, and Design.

Supervisory role in the completion of various Bank Projects from infrastructure and network perspectives.

Backup operation (Symantec backup) implementation and support. ADDITIONAL INFORMATION:

Member of Cisco Academy, Tri-Continental Academy

Training: Cisco, Microsoft Exchange 2010, IBM Power Systems, Cyber Security, AIX (Baseline),

Cyber Intelligence and Forensics, IT Service management methodologies

Cisco Certified Network Associate (CCNA)

PMI Member- Chapter: Ghana

Microsoft Certified Solutions Expert (MCSE)

Rotary Member

REFERENCE:

Collins Agyekum

+233********* / +1-782-***-****

ad3k8t@r.postjobfree.com

IT Manager

Premium Bank

Diouf, Amadou Lamine

+221*********

ad3k8t@r.postjobfree.com

Service Delivery Manager

Majore

Contact this candidate