Audra Hatcher, LPN

**** ****** ******, ***** **********, SC 29405

Mobile: 478-***-**** E-Mail: ad3k6w@r.postjobfree.com

SSN: xxx-xx-7635 United States Citizen

May 14, 2021

Ralph H. Johnson VAMC

Department of Human Resources

109 Bee Street

Charleston, SC 29401

RE: Job Announcement Number: CBTB-110*****-**-DAH

Title: Practical Nurse; Grade: GS 6

To whom it may concern:

Please accept this letter and the attached résumé in application for the position of Practical Nurse, CBTB-110*****-**-DAH; Grade GS-6.

During the course of my 20+ year Licensed Practical Nurse career I have provided comprehensive and compassionate nursing care to patients in hospitals, nursing and group homes, clinics and assisted living facilities developing expert skills in nursing long-term care trauma, women’s health, home care and well-baby care. I have provided in-home care for adults and children suffering from mental illness and/or physical handicaps, as well as caring for the terminally ill.

In my current capacity as LPN in the Homeless PACT at Ralph H. Johnson VAMC I strive to ensure a continuum of care for our residents. In addition to clinical skills, I have a strong understanding of customer service, verbal and written communication skills, interpersonal skills and am diligent and meticulous in my practice.

I am certain that an engaged discussion of my credentials will reveal that I possess the requisite expertise, experience and strengths to exceed the expectations for this position. I would welcome the opportunity to further discuss my qualifications for this new role, and how I would continue provide outstanding service and care to the veterans and their families of the Ralph H. Johnson Medical Center.

Thank you for your time and consideration, I look forward to hearing from you.

Sincerely,

Audra Hatcher

Audra Hatcher, LPN

1935 Baxter Street, North Charleston, SC 29405

Mobile: 478-***-**** E-Mail: ad3k6w@r.postjobfree.com

SSN: xxx-xx-7635 United States Citizen

OBJECTIVE

Practical Nurse

Announcement Number: CBTB-110*****-**-DAH

Grade: GS 6

QUALIFICATIONS SUMMARY

Uniquely qualified Licensed Practical Nurse with 20+ years of experience, extraordinary work ethic and strong patient service record. Exceptional adeptness in accurately communicating patient information to medical professionals and thoroughly documenting nursing actions and plans of care. Well-versed in ensuring that nursing standards are met, and optimal nursing interventions are promoted.

CORE COMPETENCIES

CPR Certified IV and Ventilation Certified Physical and Respiratory Therapy

Phlebotomy Medication Administration Transcription of Doctor’s Orders

Patient Chart Audits Medication Cart Audits Patient Assessment

Self-medication Management Assessments Emergency Medical Technician

WORK EXPERIENCE

LPN – Homeless PACT, Grade: GS 6-6 10/2020 – Present

Ralph H. Johnson VAMC 40 Hours Per Week

109 Bee Street, Charleston, SC 29401

Supervisor: Dr. Elizabeth Call; 843-***-****

Duties: The Homeless PACT provides integrated primary care and mental health care to Homeless Veterans for scheduled and walk-in appointments. Reports directly to the Homeless PACT supervisory MD.

Nursing Skill: Exhibit knowledge and skill to promptly recognize potential urgent or emergent patient care situations and effectively intervene, as directed to assure safe and therapeutic patient care delivery. Build rapport and establish trust with patients. Effectively intervened and persuaded suicidal veteran to come to the hospital to be admitted and treated.

Make astute observations of subtle, less obvious changes, both physical and emotional in patient’s condition, accurately and thoroughly document care delivered and patient’s response to care that could require immediate modification of the patient’s care plan. Assist RN and/or MD/DO to appropriately prioritize overall patient care needs and adjust plans for care delivery. Assist RN, NP and MD, with walk-in clinic triage, nurse duties, tasks and patient education as well as perform these duties in the absence of an RN.

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Exhibit skill, creativity and initiative in contributing to the improvement of overall care delivery and patient and/or family satisfaction levels. Actively promote and effectively incorporate established customer service standards in all aspects of practice. Assist the MD with community care visits in transitional housing for veterans lost to care. Utilize knowledge, skill and creativity in encouraging veterans lost to care to re-engage in services and health care. Counsel family members on healthy eating choices and patient education of ADA NA and healthy heart diets, confer with MD to suggest a veteran receive a nutrition consult.

Critical Thinking: Able to think critically in high-stress situations and apply appropriate clinical guidelines. Knowledge, skills, and experience to successfully carry out more specialized in selected, more complex inpatient and/or outpatient care settings. Incorporate current patient care data in actively contributing to the development of the patient’s overall health plan. Utilize judgment in selecting the appropriate order and sequence of procedures and treatments and to accurately recognize, report and record relevant veteran information while practicing with careful attention to detail. Make and broker appointments with medical clinics, for transportation and lift services, and to support the overall health plan for veterans.

Ability to proactively assist the RN and/or MD/DO in addressing patient’s needs for medication/treatments, and accurately administer prescribed medications/treatments according to established policies/procedures and appropriately record administration and patient’s response to medications/treatments received. Triage, accessed and set-up appointments via Tandberg and VVC to ensure a continuum of care, treatment, and medication prescriptions. Ask probing questions to ensure patient prescribed medication regimens are providing a therapeutic effect for health care and mental health wellness. Actively promote and effectively incorporate established customer service standards in all aspects of practice. Order food boxes for veterans in need, provide personal kits to homeless veterans, escort veterans to pick-up food from various places. Escort veterans to COVID-19 testing and vaccination locations.

Interpersonal Skills: Participates in Interdisciplinary Team meetings to discuss updates and changes within the HPACT. Collaborates with the MDs, Fellows, FNP, RN, LPNs, Social Workers, Pharmacists, and MSAs to establish priorities for patient care. Collaborates with other teams to include Materials Management to order necessary supplies for ALL patient care areas. Coordinate care and appointments with other departments within the VAMC for veterans with complex situations and difficulties including transportation, voluntary services, and dietary necessities.

Flexibility and Adaptability: Respond positively and successfully manage change at work. Adapts to the unanticipated and unpredictable problems and conflicts to prevent a negative impact on our veterans and within the work environment. Effectively manage changes necessitated by COVID-19 in a positive and productive manner. Willingly accepted new priorities, procedures and goals from the RN with HPACT deployment. Exhibit quick and effective response to urgent needs, and unpredictable situations related to the HPACT.

Leadership: Provide support to MD, NP fellow in the absence of LPN, MSA or RN, to ensure a continuum of care for veteran patients. Monitor the practice of unlicensed or non-medical staff in patient care delivery. Possess comprehensive practical nursing knowledge and skills in specialized procedures and practices, serve as a resource person for other staff in organizing and implementing more complex

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and specialized patient care. Mentor and guide co-workers in the application of more complex practice areas. Instrumental in assisting in a “Stop the Line” incident.

Technical Support: Provide technical support to veterans, complete telehealth appointments, and assist veterans with installing, configuring, maintaining, and troubleshooting technology, and perform a variety of program support duties. Proficient use of Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.), CPRS, VATAS, MHV, and VISTA. Proven ability to become quickly familiar with programs as well as the constant various program updates.

Preceptor: Serve as a preceptor in orienting, educating, and training LPNs.

Nursing Skill Accomplishments: Two Bronze star recipient since transitioning to the HPACT. Each star was received for care provided that went above and beyond assigned duties to include assisting with travel needs, discharge calls, and providing veterans with cell phones and personal necessities as needed. Exercising skill in influencing and communicating with unusually difficult to care for patients and/or family members, I am frequently called upon to manage extraordinarily complex and difficult veterans. Currently, the HPACT is without a social worker and many times my co-workers reach out to me to assist with food pantry and travel needs. I have been recognized for this assistance and collaboration with travel and voluntary services.

Continuing Education: Actively seek out educational opportunities to enhance nursing knowledge and skills. Completion of DEMPS training modules, for placement on the Emergency Management list for the VA. Currently enrolled in the Master of Divinity program at Columbia International University. Currently awaiting acceptance in the BSN program at the Citadel.

LPN 12/2010 – 8/2020

Donna Cares Transitional Homes and Services 50 Hours Per Week

213 West Mary Street

Dublin, GA 31021

Supervisor: Audra Hatcher, Owner; 478-***-****

Nursing Skills: Private duty LPN travelled throughout 40-mile area to provide in-home healthcare services to pediatric, adult and elderly patients. Followed rehabilitation and treatment plans to accelerate patient recovery, minimize pain, discomfort, infections and complications and optimize patient outcomes.

Administration: Maintained accurate patient, insurance, billing and bookkeeping records.

LPN 11/2013 – 03/2014

Nurse Finders 40 Hours Per Week

175 Corporate Woods #120, Rochester, NY 14602

Supervisor: Human Resources; 585-***-****

Duties: Staff relief nurse to various nursing homes, rehabilitation facilities, group homes and home care. Observe, chart and report developments in patient health conditions.

Nursing Skills: In a home care setting for children and young adults, managed medication administration, tracheotomy care, ventilation care and monitoring. Responsible for managing physical

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and respiratory therapy, wound care, scheduling and escorting patients to doctors’ appointments, digital stimulation, providing auditory, visual and tactile stimulation. Performed IV therapy, glucose monitoring, and G-tube feeding. Monitored vital signs and conducted PT assessment.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

LPN 03/2012 – 11/2013

Nurse Finders 40 Hours Per Week

7000 Central Parkway #840, Atlanta, GA 30338

Supervisor: Human Resources; 770-***-****

Duties: Staff relief nurse to various nursing homes, rehabilitation facilities, group homes and home care. Answered patient and family questions, and educated them on optimal treatment procedures.

Nursing Skills: In a home care setting for adults, managed medication administration, tracheotomy care, ventilation care and monitoring. Responsible for managing physical and respiratory therapy, wound care, scheduling and escorting patients to doctors’ appointments, digital stimulation, providing auditory, visual and tactile stimulation. Performed IV therapy, glucose monitoring, and G-tube feeding. Monitored vital signs and conducted PT assessment.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

Staff Relief Nurse 08/2011 – 03/2012

We Care Inc. 40 Hours Per Week

6220 West Park, Suite 101, Houston, TX 77057

Supervisor: Human Resources; 713-***-****

Duties: Staff relief nurse to various nursing homes, rehabilitation facilities, group homes and home care. Answered patient and family questions, and educated them on optimal treatment procedures.

Nursing Skills: In a home care setting for children and young adults, managed medication administration, tracheotomy care, ventilation care and monitoring. Responsible for managing physical and respiratory therapy, wound care, scheduling and escorting patients to doctors’ appointments, digital stimulation, providing auditory, visual and tactile stimulation. Performed IV therapy, glucose monitoring, and G-tube feeding. Monitored vital signs and conducted PT assessment.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

LPN 01/2011 – 03/2012

Atria at 86th Street 40 Hours Per Week

333 West 86th Street, New York, NY 10024

Supervisor: Human Resources; 646-***-****

Duties: Provided nursing care in an assisted living facility.

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Nursing Skills: Assisted with resident assessment, verified 3122’s, and verification of medicine and doctor’s orders of new residents. Monitored residents for change of conditions, scheduled doctors’ appointments, mobile x-rays and phlebotomy tests. Worked with the in-house physician to assist with resident examinations and transcription of orders. Assist concierge with staff relief.

LPN 11/2010 – 01/2011

Consolidated Home Health 40 Hours Per Week

2600 Cordes Drive, Suite A, Sugarland, TX 77479

Supervisor: Human Resources; 281-***-****

Duties: Staff relief nurse to various nursing homes, rehabilitation facilities, group homes and home care. Answered patient and family questions, and educated them on optimal treatment procedures.

Nursing Skills: In a home care setting for children and young adults, managed medication administration, tracheotomy care, ventilation care and monitoring. Responsible for managing physical and respiratory therapy, wound care, scheduling and escorting patients to doctors’ appointments, digital stimulation, providing auditory, visual and tactile stimulation. Performed IV therapy, glucose monitoring, and G-tube feeding. Monitored vital signs and conducted PT assessment.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

LPN 02/2009 – 11/2010

Brookdale Cypress Village 40 Hours Per Week

4600 Middleton Park Circle East, Jacksonville, FL 32224

Supervisor: Human Resources; 904-***-****

Duties: Provided skilled nursing care in a nursing and rehabilitation facility setting.

Nursing Skills: Responsible for medication administration, wound care and treatments, respiratory therapy, IV therapy, glucose monitoring, PT assessment, phlebotomy, and specimen collection. Monitored vital signs, verified doctors’ orders, mars and tars, drafted and reviewed nurse notes, drafted monthly and annual summaries, completed admissions and discharges.

Leadership: Supervised and monitored practice of Certified Nursing Assistants during routine patient care and equipment assembly activities, including catheters, tracheotomy tubes and oxygen suppliers.

LPN 01/2004 – 05/2010

Nurse Finders of Jacksonville Staffing 40 Hours Per Week

3728 Philips Hwy #12, Jacksonville, FL 32207

Supervisor: Human Resources; 904-***-****

Duties: Provided skilled nursing care in a home care setting for children and young adults.

Nursing Skills: Managed medication administration, tracheotomy care, ventilation care and monitoring, physical and respiratory therapy, and wound care of patients. Scheduled and escorted

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patients to doctors’ appointments. Conducted case management, digital stimulation, providing auditory, visual and tactile stimulation. Performed IV therapy, glucose monitoring, G-tube feeding, PT assessment, and monitored vital signs. Followed rehabilitation and treatment plans to accelerate patient recovery, minimize pain, discomfort, infections and complication and optimize patient outcomes.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

LPN 09/1998 – 01/2004

Nurse Finders of Richmond VA (Headquarters) 40 Hours Per Week

9840 Midlothian Turnpike, Richmond, VA 23235

Supervisor: Human Resources; 804-***-****

Duties: Provided skilled nursing care in a home care setting for children and young adults.

Nursing Skills: Managed medication administration, tracheotomy care, ventilation care and monitoring, physical and respiratory therapy, and wound care of patients. Scheduled and escorted patients to doctors’ appointments. Conducted case management, digital stimulation, providing auditory, visual and tactile stimulation. Performed IV therapy, glucose monitoring, G-tube feeding, PT assessment, and monitored vital signs. Followed rehabilitation and treatment plans to accelerate patient recovery, minimize pain, discomfort, infections and complication and optimize patient outcomes.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

LPN 09/1997 – 09/1998

Kindred Nursing Centers East, LLC 40 Hours Per Week

680 S. 4th Street, Louisville, KY 40202

Supervisor: Human Resources; 502-***-****

Nursing Skills: Performed medication administration, blood draws, wound care and treatments, respiratory therapy, IV therapy, glucose monitoring, PT assessment of patients. Monitored vital signs and conducted specimen collection. Verified doctors’ orders, mars and tars. Completed admissions and discharges.

Leadership: Supervised and monitored practice of Certified Nursing Assistants during routine patient care and equipment assembly activities.

LPN 03/1996 – 09/1997

C.A.S. Health Care 40 Hours Per Week

224 State Road 35, Red Bank, NJ 07701

Supervisor: Nancy Crenza; 732-***-****

Duties: Provided skilled nursing care in a home care setting for children and young adults.

Nursing Skills: Managed medication administration, tracheotomy care, ventilation care and monitoring, physical and respiratory therapy, and wound care of patients. Scheduled and escorted patients to doctors’ appointments. Conducted case management, digital stimulation, providing auditory,

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visual and tactile stimulation. Performed IV therapy, glucose monitoring, G-tube feeding, PT assessment, and monitored vital signs. Followed rehabilitation and treatment plans to accelerate patient recovery, minimize pain, discomfort, infections and complication and optimize patient outcomes.

Administration: Drafted monthly and annual summaries, nurse’s notes, ordered medical supplies transcribed doctors’ orders.

EDUCATION

Columbia International University: Columbia, SC Degree anticipated 05/2024

Master of Divinity

Brewton Parker College: Mt. Vernon, GA 08/2020

Bachelor of Arts in General Studies

University of Phoenix: Phoenix, AZ 01/2009

Coursework and credits towards BSN

Brooklyn Adult Learning Center: Brooklyn, NY 06/1995

Licensed Practical Nurse diploma

CERTIFICATION and TRAINING

Ralph H. Johnson VAMC: Charleston, SC 12/2020

Disaster Emergency Medical Personnel System (DEMPS)

Oconee Fall Line College: Dublin, GA 08/2018

Class A Commercial Driver License

LaGuardia College: Queens, NY 01/1992

Emergency Medical Technician

Audra Hatcher, LPN

1935 Baxter Street, North Charleston, SC 29405

Mobile: 478-***-**** E-Mail: ad3k6w@r.postjobfree.com

SSN: xxx-xx-7635 United States Citizen

PROFESSIONAL REFERENCES

Marquette Leach, NP*

Altria Senior Living

119 Florentino Court

Clyton, NC 27527

Phone: 347-***-****

ad3k6w@r.postjobfree.com

Dr. Melba McPhatter*

Tree of Life Ministries

4292 Blue Springs Road

Red Springs, NC 28377

Phone: 910-***-****

ad3k6w@r.postjobfree.com

Kevin Harvard, Accountability Court Coordinator*

Dublin Judicial Circuit Accountability Court

1324 King Richard Drive

Dublin, Georgia 31021

Phone: 478-***-****

ad3k6w@r.postjobfree.com

Dr. Elizabeth Call*

HPACT

109 Bee Street

Charleston, SC 29401

Phone: 846-***-**** ext. 5749

ad3k6w@r.postjobfree.com Indicates Professional Reference.

Contact this candidate