OBJECTIVES

To be involved in a firm that offers opportunity where my education, experience and professional skills can be applied for future development.

PROFESSIONAL PROFILE

SALES ASSOCIATE (Full Time)

DUTY FREE -NUANCE MC CARRAN INTERNATIONAL AIRPORT, Las Vegas, Nevada,89119

May 03, 2022- PRESENT

April 25, 2014- June 25, 2020

Providing exceptional customer service by delivering a sincere, honest, friendly, knowledgeable and professional customer service, count till (cash float) at the beginning and end of the shift, associates assigned to a till must personally deposit the funds into the safe in the presence of Management at the end of the shift, making sure to notify the passengers liquid allowance or limit base on their flight destinations, ensure that all departed flights are marked in the flight information sheet and inform all co workers about all the flights that are boarding, ensure to ask the passenger if they have connecting flight to properly place the merchandise in STEB bag, responsible to ensure the employee bar code are scanned properly to allow proper tracking of the personal sales information, guard the merchandise and cash theft, responsible for stock replenishment.

SALES REPRESENTATIVE (Part Time) October 26, 2022- Present SDI/KITE Marketing USA Inc. 1550 Wewatta St. 2/F, Denver, Colorado, 80202

Promote Smith’s Rewards World Elite Mastercard to the customers introduce what is the ongoing promotion, benefits, terms and conditions of the card, assist the consumer in the entire process of application, enter the REP ID code, store number for tracking purposes, Monitor the number of approved, pending and denied application including technical issues by entering into Notes for the Daily Customer Log sheet, submit all report, number of applications, all the inquiry, complaints, consumer feedback for that day thru Launch Pad app, ensure the I pad/tablet and other company device are kept and properly charge and secured before leaving the store.

October 26, 2022- August 23, 2023 - Promote Station Casino Mastercard to the guest introduce what is the ongoing promotion, gift and upgrade benefits, terms and conditions of the card, assist the consumer in the entire process of application, vendor representative should enter the REP ID code for tracking purposes, once the guest is approved assist them at Rapid Rewards Center to provide their credit card, Platinum upgraded Boarding Pass, 10K Status credit and $50 gift card. Monitor the number of pending and approved application by writing down in the Daily Customer Log sheet, fill up the clock in/out daily monitoring sheet, submit all report, ticket number, all the YOLANDA P. PACSON

9500 West Maule Ave 2055

Las Vegas, Nevada, 89148

Email add: ad3k4k@r.postjobfree.com

Mobile #: 702-***-****

inquiry, complaints, consumer feedback, the total apps for that day thru Launch Pad app, ensure the I pad/tablet and other company device are kept and properly charge and secured before leaving the station, assists guest to acquire a temporary boarding pass by printing at the kiosk. Report and coordinate to the Regional Manager and Rewards Center Manager’s in charge regarding any S360 technical issues, guest feedbacks and daily customer log total apps for the day. LIQUOR BRAND AMBASSADOR/BRAND AMBASSADOR(Contractual)

DRAGON SPIRIT MARKETING- July 2022-Oct 2022

HERBALIST SP MARKETING- Oct 2022-

A PLUS STAFFING - August 2022-present

VICTORY MARKETING(Contractual) -LAS VEGAS BALLPARK- April 202- Oct 2022 Promote and advertise one or more brands of alcohol at the special events or other marketing platforms, explaining the details of the product and promote brand awareness to potential new customers, must stay up to date with trends in the industry, maintain training and certification for handling and promoting alcoholic drinks, prepare and serve samples of food and drinks, actively discuss products, check guest identification, and generate reports for a company. Providing exceptional customer service by delivering a sincere, honest, friendly, knowledgeable and professional customer service, educate guests about Aviators promotional items, events at the booth, assist guests to scan the QR code and fill up information for the Aviators raffle entry for giveaways and freebies at the booth, Assist guests for all other inquiries. FC ASSOCIATE -PROBLEM SOLVE (Full Time)

AMAZON SUBSIDIARY-12300 Bermuda Ave, Henderson, Nevada, 89044 Sept. 09, 2020- May 01, 2022 Maintain customer experience by correcting inaccuracies in our inventory, support develop fellow AA by helping them understand what they did to create an error and how to prevent it in the future, Support operation team by responding to associate and-ons in a quick and efficient manner, Assuring that inventory in and out of our building correctly and in a timely manner. Responsible for carrying out an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, and/or managing, retrieving, organizing stock and quality checks.

RPND/BHN/FHN SIPS AUDITING TEAM- (Problem Solve and Auditing)

RPND Problem Solve

FIPS Permission (Freight Identifier and Problem Solve)

PR(Pallet Receive) Problem Solve, Receiving, and Auditing Permission

MANCHECK Problem Solve

NPC Problem Solve (Prep, Decant, Dock sort product, Damage, Trouble Ticket) Permission AIRPORT SALES REPERESENTATIVE ( Part Time)

INNOVATIVE MRKTG. GROUP -MC CARRAN INTERNATIONAL AIRPORT Dec 18, 2017- June 25, 2020 Promote SOUTHWEST Airline Credit Card to the passenger introduce what is the new promotion, benefits, terms and conditions of the card, assist the consumer in the entire process of application, vendor representative should enter the REP ID code for tracking purposes, monitor the number of pending and approved application by writing down in the log book, enter in the computer the total apps at the end of the shift, report all the inquiry, complaints, consumer feedback, flight status of the delayed/cancelled flight and the the total apps for that day to the Manager/Headquarters, ensure the laptop, ipad and other company device are kept and secured before leaving the booth. SALES AMBASSADOR (Full Time)

ALLCLEAR -MC CARRAN INTERNATIONAL AIRPORT April 25, 2018-June 20, 2018 To promote ALLCLEAR services its a biometric security company that creates premium experiences in the airport. Assist NEW CLEAR member to fill up the applications scan boarding pass, drivers license and perform a biometric screening for new membership enrollment, scan member’s boarding pass and put a designated stamp and perform a biometric screening and assist CURRENT/EXISTING CLEAR members to bypass or expedite security line using biometric security in order for them not to wait the line. Monitor sales apps.

AIRPORT SALES REPERESENTATIVE ( Part Time)

INNOVATIVE MRKTG. GROUP MC CARRAN INTERNATIONAL AIRPORT December 8, 2015-Dec 29, 2016 Promote SOUTHWEST Airline Credit Card to the passenger introduce what is the new promotion, benefits, terms and conditions of the card, assist the consumer in the entire process of application, vendor representative should enter the REP ID code for tracking purposes, monitor the number of pending and approved application by writing down in the log book, enter in the computer the total apps at the end of the shift, report all the inquiry, complaints, consumer feedback, flight status of the delayed/cancelled flight and the the total apps for that day to the Manager/Headquarters, ensure the laptop, ipad and other company device are kept and secured before leaving the booth. PASSENGER SERVICE AGENT (Part time)

WFS ALLEGIANT AIRLINES MC CARRAN INTERNATIONAL AIRPORT January 28, 2017-May 29, 2017 Making reservation, preparation and issuance of ticket and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information, meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates for enplane and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangement for accommodating passengers holding reservations standbys and their luggage, determines flight close out time and prepares/completes and checks various flights forms for accuracy in validates tickets and complete post departure procedures, performs lost and found activities, initiates tracing procedure for lost passengers articles, keep owner informed of progress of search and returns found articles to customers, processes claims, forward reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities, receive airfreight shipments, establishes acceptability, determine routing, classifies, compute rates and other tariff charges and collects payments, prepares routing data, carriers releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers, and other duties and function related to the foregoing as directed by Management. AIRPORT FIELD PERSONNEL ( Part Time)

ELITE MARKETING GROUP MC CARRAN INTERNATIONAL AIRPORT April 01, 2015-Nov 21, 2015 Airport employees are required to be courteous, helpful and professional at all times with the passengers and other employees, Introduce ALASKA Airline Credit Card to the customer and explain what is the latest promotion, benefits, terms and condition of the car, assist the consumer in the entire process of application, vendor representative should enter the REP ID code for tracking purposes, monitor the number of pending and approved application by writing down in the log book, enter in the computer the total apps at the end of the shift, report all the inquiry, complaints, consumer feedback, flight status of the delayed/cancelled flight and the the total apps for that day to the Manager/Headquarters, ensure the laptop, ipad and other company device are kept and secured before leaving the booth. SALESS ASSOCIATE ( Part Time)

ROSS STORE - Fort Apache Branch, Las Vegas, 89148 - July 2013-March 10, 2015 Assist Customer in a respectful, friendly, fun, efficient and easy to shop experience, cash handling, responsible to maintain the shopfloor clean, neat and organize by assorting all apparel by size, ascertain all merchandise has an alarm/ hardtags and it is in a right area or section, sort shoes by size, home decor, furniture, consumable items and all stocks in a proper display. Delivery stocks liable by making sure all items are displayed in the shopfloor with hanger, hardtag and price tag, stock repelenishment. SALES ASSISTANT( Full Time)

DUBAI DUTY FREE - July 2005 – April 2010

Adhere to all DDF “World Class” Customer Service Standards, ensure the all merchandises are clean and tidy at all time, properly priced, maintain display in areas, maintain ongoing replenishment of all stocks sold, update prices of merchandise in the event of mark-up/mark-down, check product expiry dates and rotates stocks regularly for perishable items, channel customer request, complaints, suggestions, comments or any specified operational issues to supervisor for further action, monitor movement and stock position of merchandise, report price/delivery irregularities and advise the supervisor accordingly, ensure that cash and credit sales are correct and lodged in the cash office at the end of the shift, ensure all important matters are endorsed to the incoming shift, participate in stock counts, safeguard shopfloor stocks against pilferage, theft and damage, adhere to DDF grooming guidelines. SELLING SUPERVISOR (Infants Wear, Character Shop & Accessories Department) SM DEPARTMENT STORE October 2004- June 2005

SELLING SUPERVISOR (Men Shoes & Children Shoes Department) SM DEPARTMENT STORE- June 2004-October 2004

Supervises employee through selling techniques & assists them in proper display & arrangement of items, responsible for the daily sales report & monitoring of stock level, reliable for mark-down & mark-up price of the items need for re-tagging, notify outright/consignor’s employee with regards to branch Merchandise

& Planning Control, oversees employee’s attendance, monitor incident violation report for employee’s appraisal, conduct daily PEP talk for team building. SALES ENGINEER/SALES COORDINATOR

VHP Inc. ( A Member of Pan World Group) August 2001- March 2004

Promote & Sell various Pan World Pump Products, assists customers with regards to technical problem, handles customer complaints, inquiry, job quotations, prepare Invoice, collection payment, & delivery. Updating customer’s database, provides documents, materials & support needed by the Sales Engineers, coordination with company’s Purchasing Officer/Maintenance Engr. & Japanese Officer regarding the status of their requirements or existing quotations.

Responsible for the maintained on-time submission of reports including weekly & monthly monitoring of our sales plan & sales result or any other tasks needed for compliance, recommends approval for product price/ costing to the customers, oversees all sales engineers & foreign principal during customer plant visit to the Philippines, visits customer plant site, supervise and control the releasing of products and materials, helps develop and implement marketing strategies to meet sales objectives. SALES PERSONNEL

TAILIN COMPUTER CENTER May 2001 – August 2001

Basic PC & monitor troubleshooting, deposit’s daily sales in the bank, prepare job order for repair unit, prepare daily sales report & weekly inventory report, attending client inquiries and complaints, follow up those for pick-up and pull out unit.

TELEMARKETER

DIGITAL NET LTD. COMPANY December 2000 – May 2001 Closed application internationally, process all client application forms, monitor customer usages, introduce International calls, discounts & rates to the client, handling complaint’s: follow-up clients regarding the line service & usages. SALES ENGINEER

BIO RESEARCH May 2000 –December 2000

Telemarketing, estimating and sizing- up all fax and phone inquiries, prepare job quotation for fax requirements, follow up of all client lists. Assist showroom customer inquiry, quotation, and complaints. Promote new Industrial /Chemical Pump Products and lists of different brands of option to the guests. PERSONAL INFORMATION

Filipino citizen, married, brown eyes, dark hair, medium built, fair complexion, stand 5’3” tall, weigh 142lbs., born on 2nd November 1975 to a family of Catholic faith Language Spoken: English, Filipino, can speak basic Nihongo and Arabic SCHOLASTIC RECORD

2000 Graduate Bachelor of Science in Computer Engineering La Fortuna College, Daan Sarile, Cabanatuan City, Nueva Ecija 1995 Graduate Computer System Design & Programming AMA Computer Learning Center, # 55 Gen. Tinio St., Cabanatuan City, Nueva Ecija TRAINING ATTENDED:

Sept. 08 – Sept. 12, 2002 Factory Tour /Seminar on Pumps Familiarization VHP Inc.-PANWORLD CO. LTD., Feng Yuan, Taiwan

March 06 – April 26, 1995 On the Job Training (OJT) Trust Department Bank of Commerce, 6764 Ayala Avenue, Makati City, Philppines March 15-April 28, 2000 On the Job Training (OJT) Engineering &Planning Division Sharp (Philippines.) Corporation, Alabang, Muntinlupa City, Philppines HONORS/AWARDS RECEIVED:

Most Outstanding Member of Staff for Sales

Dubai Duty Free November 2009

1st Place

Group of Terminal 1 (Zone 5- Gold Shop)

Sales Competition – June 24 to July 31 2009

Certificate of Service

AMA CLC Student Government

S.Y. (1993-1994) Business Manager

Best In Research Work

AMA CLC Gen. Tinio St., Cab. City

May 06, 1995

ORGANIZATIONS:

ECOSOC (La Fortuna College Engineering Society)

AMA CLC Student Government

S.Y. (1993-1994) Business Manager

La Fortuna College Cyber’s Page, The School Official Publication S.Y. (1996-1997) Contibutor

FIELD OF EXPERTISE SKILLS / Other INFORMATION

Computer Advancement: knowledge in M.S. Word/Excel/Powerpoint/Outlook, Print Artist Ver.4, Dbase, Pascal, Data Structure, Clipper, C++, Assembly Language, Paradox, FoxPro for DOS/Windows, Cobol and other Windows-Based application. Proficiency to operate equipment such as cash register, fax/xerox machine, scanner, printer and wireless equipment. Power Supply, Dummy Load, Oscilloscope, Multi Meter, Audio Generator and a technical knowledge in PWB Assembly on Electronics (assists in the series of quality and reliability tests administered on Engineering offtool products prior to pre-production, editing PCB using Adobe PhotoShop). Hobbies: bowling, table tennis and watching movie. Attitude: responsible, hardworking, resourceful, flexible and energetic, can work even pressure with minimum supervision and willing to work long hours.

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