Grace Lita S. Pasiliao

**** ******* ******, *** *******,

CA 90004-4506

Cellphone# 323-***-****

ad3k2q@r.postjobfree.com

Personal statement

I consider myself a hard worker with a solid work ethic who exerts effort to ensure all tasks given to me are completed on time and to the highest standard. Work History

ONLINE SALES REPRESENTATIVE

Gempacked.com

607 S. Hill Street Los Angeles, California

August 2017 to Present

Creates invoices, prepares and ships online orders. Incharge of returns and exchange of merchandise.

Communicate with customers through phone and email. Respond to customer queries promptly and professionally. GENERAL MANAGER

Golden Pyramid Pavilion and Resort

Sikatuna Country Homes, Dona Faustina Village, San Bartolome, Novaliches, Quezon City May 2012 to March 2017

Managing all segments of the resort, including lodging, food and beverage management, human resources, housekeeping, attractions, and guest services.

In charge of employees, finances, customer service and promotions.

Oversee product stocking, accounting, and marketing efforts.

Ensuring positive customer experience by maintaining high quality facilities.

Monitoring payroll, customer billing, and expense accounts.

Approves discounts drafted by marketing and sales. SCHOOL ADMINISTRATOR

Miraculous Lady of Peace Academy

# 1 Katipunan Road, California Village, San Bartolome, Novaliches, Quezon City March 2005 to 2017

Responsible for financial operations, building maintenance, personnel, public relations, school policy regarding discipline, coordination of the instructional program, and other overall school matters.

Engage in additional activities such as fund-raising, and outreach programs.

Ensuring that facilities and equipment are safe and in good working order.

Promulgates disciplinary rules.

Develop and maintain a healthy school atmosphere conducive to the promotion and preservation of academic freedom and effective teaching and learning and progressive school personnel relationship.

PUBLIC RELATIONS ASSISTANT

Manila International Airport Authority

Ninoy Aquino Complex, Pasay City

August 1999 to 2004

Meet and greet V.I.P. passengers such as; Head of State, The President, Cabinet Members, and other Dignitaries.

Facilitates departure and arrival of Dignitaries and V.I.P. guest.

Prepares daily accommodation report for V.I.P. Rooms and Dignitaries lounge. ADMINISTRATIVE ASSISTANT

Asian Development Bank

Ortigas

October 1998 to August 1999

Perform filing, data management, drafting and editing short office memos.

Assist with all other office administrative duties.

Inputs data and office errands

Writing/preparing reports, organizing/scheduling meetings, reviews incoming correspondence to determine its significance, prepares agendas for board meetings, makes travel arrangements.

Conducts research and prepares correspondence.

Skills and abilities

Computer Literate

Intermediate knowledge of Word and Excel.

Exceptional Customer Service Skill

Successfully handled all public relations issues. Business Management Skill

Intermediate staff supervision experience. Involved in wider company decision making including policy.

Education

Medical Terminology, Coding & Billing

Los Angeles City College Community Services Extension N. Vermont Ave. Los Angeles California

March 19, 2022 - August 6, 2022

Tertiary

AB Communication Arts

Colegio De San Juan De Letran

Intramuros, Manila

1991-1995

Secondary

La Consolacion College

A.Mabini Street, Caloocan City

1987-1991

Intermediate

La Consolacion College

A.Mabini Street, Caloocan City

1982-1987

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