Christopher J. Ifill

Address: Brooklyn, NY *****

Cell: 516-***-****

Email: ad3k25@r.postjobfree.com

Candidate comfortable with night shift, open for Schedule A and B both.

Objective:

Seeking a Position that would foster an opportunity to exercise skills attained through my work experience while being able to develop new transferable skills which would assist

Education:

Bachelor Of Theology, Anointed by God Theological Seminary, Brooklyn NY Feb’2015

Experience:

VIP Community Service, Queen’s NY May’2023 – Present

Manager

Develop and implement programs that support the needs of homeless individuals, immigrants, and families, including counseling, job training, and language assistance.

Enters Client information into DHS CARES system during admissions, AWOLs, transfers.

Provides guidance to Case Manager and ongoing education, support, and information to clients on pertinent medical issues including HIV.

Facilitates Community Meetings.

Collects and supply data and information necessary for monthly reports to the Administrator or regulatory agencies.

Participates as a NYC Certified Fire Safety Coordinator during fire drills.

Establishes and maintains a network of referral resources.

Supervises locker searches as indicated, assigned or necessary

Maintains good working relationships with all staff, clients, and visitors

Provides feedback to the Director on emergent matters or incidences according to policy & procedures, all other duties as assigned by the Director.

Maintains a Positive Image of the Organization in the Community, the Organization’s Services and in State and National Organizations.

Promotes good community relations through participation in community affairs and community outreach programs as assigned.

Participates in Job Training and Education Programs, Meetings and Committees.

Attends mandatory in-service annually.

Attends seminars to further professional development.

Black Veterans for Social Justice, Brooklyn, NY Jul’2022 – May’2023

Manager

Formulate a plan and prepare clients for permanent. Housing placement.

Engage individuals requiring social service assistance.

Interview and evaluate clients, formulate independent living Plans and goals.

Locate and refer to appropriate community resources for clients.

Comply with any and all Federal, State, City and BV&I's security and privacy policies intended to protect the security and privacy of individually identifiable health information.

Conduct initial intake and assessment of clients' needs and periodic reassessments.

Black Veterans for Social Justice, Brooklyn, NY Jan’2022 – Jul’2022

Housing Specialist

Responsible for successful permanent housing placement for all families of the shelter in accordance with Providence House's arid agency contractual requirements.

Responsible for the evaluation, needs assessment and follow-up of clients after they have moved into permanent housing; Prioritizing these needs Find d offering specific services to ensure retention of tenancy integration into client's new community.

Participate in weekly, bi-weekly, and monthly staff meetings and trainings including one - on-one meetings with management.

Good Shepherd Services Jul’2021 – Jan’2022

Reception

Responsible for front desk support by answer the phone calls, transfer callers to the appropriate parties, and facilitate the smooth running of the facility by providing administrative support to the facility

Assist in creating a welcoming environment for youth, families, staff, and visitors

Greet and announce participants and guests upon arrival and direct them to the appropriate program or service.

Maintain electronic and/or paper sign-in process

Receive and sort mail for staff at the facility

Children's Recue Fund, Queens, NY Apr’2021 – Jul’2021

Supervisor / Residential Aide

Responsible for the direct supervision of the Residential Aides

Trained, coached, and monitored performance of Residential Aides

Ensured the utilization of the Department of Homeless Services (DHS) Client Assistance

and Rehousing Enterprise Systems (CARES) by completing and submitting Nightly

Signature Roster and Finalize in CARES, new resident arrival packets, exit logs. daily

occupancy forms were submitted in accordance with CRF, DHS, and OTDA mandates

Reviewed all documents, forms, etc. completed by the Residential Aide to ensure the

thorough and accurate completion of all required documentation, forms, etc.

Completed and submits the Shift Summary Report

Responded to emergencies in an appropriate and professional manner

Ensured the implementation of established DHE and CRF policies and procedures

Collaborated with Security officers to help maintain a safe environment for staff, clients,

and visitors

Coordinated the serving of meals to the families and ensures proper disposal of uneaten

meals :

Ensured compliance with DHS and CRF Incident Reporting Procedures

Conducted unit inspections to ensure a clean and healthy environment for the clients

Conducted “Report of Shift Meetings” with incoming Shift Supervisors for ensure continuity and follow through of communication internally and with DHS

Assisted with transferring clients in and out of the program, when required.

Children Community Services, New York, NY Nov’2018 – Dec’2020

Residential Aide Shift Supervisor

Provide coverage for the general welfare and safety of the shelter residents, staff, and volunteers.

Essential Worker During COVID-19 at Hollis Hote! Isolation Facility

Provide crisis prevention and intervention as needed.

Complete routine resident and facility checks to ensure that residents are not at risk and

that the facility is free of potential hazards (leaks, fire, destruction of property, etc.).

Ensure nightly head count is completed (evening shift) and maintain reports as assigned.

Record incidents and residents’ grievances appropriate in logbook and on incident report.

Assign work-related projects to program aides, security, and maintenance as needed.

Inspect all cleaning and service chores assigned to program aides to ensure completion.

Conduct regular fire drills during day, evening, night, and weekend shifts ensuring that 2ll

staff and residents follow procedure. '

Interact with NYPD, EMS, NYFD, and know when it is appropriate to make an emergency.

calls.

Arrange for coverage for current or following shift when necessary, including shift

supervisor, program aides, security, or maintenance.

Children Community Services, New York, NY Nov’2018 – May’2019

Residential Aide

Assist the clients with their immediate and concrete needs at the site.

Work with security personnel and CCS social services staff to provide a safe shelter

environment Assists the residents in promoting self-sufficiency and integration of the client into

the community.

Complete and submit VDP's, new resident arrival packets, exits logs, daily occupancy forms,

etc.

Receive food delivery and confirm items received/receipts for accuracy.

Report all inconsistencies with food deliveries to appropriate Operations Supervisor.

Sign for meal deliveries to confirm receipt.

Distribute meals.to residents and dispose of expired food items as outlined by DHS' Food

Distribution Guidelines.

Monitor logs to ensure clients are signing in and out when entering and exiting the facility,

Document all incident details, participants, action taken and outcomes.

Ensure timely reporting, appropriate completion, and submission of all incidents to the call

center.

Ensure all incidents are logged and filed in the incident binder.

Ensure all visitors are properly identified, recorded in the logbook, and reported to the call Center.

Provide clients access to units.

Assist in the facilitation and completion of unit transfers/swaps.

Collaborate with CCS Social Services staff and security personnel in managing onsite incidents.

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