Personal Support Worker
Resume:
Ma. Imee Mapacpac Breis
ad3k1s@r.postjobfree.com • https://www.linkedin.com/in/ma-imee-b-085b9920a 511 Birchleaf Walk, Ontario, Waterloo, N2T 2W5
PROFESSIONAL SUMMARY
I am a business professional experienced in Credit and Collection, Sales, Food Industry and in CAREGIVING. It is naturally in my nature to CARE, Love, and serve others with passion, dedication and empathy. I can support team goals and have remarkable interpersonal, and communication skills.
WORK EXPERIENCE
NCII Caregiving - July 2018 - Mar 2019
Taguig-Pateros District Hospital, Taguig Philippines
* Completed on the job-training as Caregiver on Pediatric, Adult, and Elderly patient in the hospital.
* Performed Task; Vital Signs, CPR (cardiopulmonary resuscitation), Catheter, Bathing, Beddings, Maintain Cleanliness of the area, assisting and monitoring patients medications, assist and preparing food to eat, and reporting any behavioral changes and health status of the patient to the assigned certified physician or Doctor. Credit and Collection Head - July 2020 - Jan 2024
Toyota Alabang Inc. • Alabang Muntinlupa, Philippines
* Monitored payment due from customers and promptly contacted through phone calls, emails.
* Checked and reviewed the statement of accounts, invoices and other supporting documents as required for collection.
* Reconciled discrepancies between account receivable general ledger accounts and accounts receivable trial balance.
* Trained and mentored employees on collection methods, documentation requirements and performance strategies.
* Process daily collection report for receipt and update records of receivables on ledger.
* Worked with legal counsel and provided all pertinent documents for legal endorsement.
* Supervised and and oversee daily collection operations with team members.
* Access and review credit records of customers such as payment history and transaction records to evaluate credit history.
* Preparing Mancom & KPI (Key Performance Indicator) reports to discuss with the Finance Head/Superior all concerns before final discussion to the Top Management. Credit and Collection Staff - Aug 2012 - Nov 2020
Toyota Bicutan Paranaque • Bicutan Paranaque, Philippines
* Monitored payment due from customers and promptly contacted through phone calls, emails.
* Checked and reviewed the statement of accounts, invoices and other supporting documents as required for collection.
* Reconciled discrepancies between account receivable general ledger accounts and accounts receivable trial balance.
* Process daily collection report for receipt and update records of receivables on ledger.
* Worked with legal counsel and provide all pertinent documents for legal endorsement. Payroll Assistant - May 2010 - Oct 2011
Pancake House Group • Makati, Philippines
● Verified daily time card keeping for processing of payroll entry
● Computed the government benefits and other company allowance and commission.
● Performed Alphalist for annual withholding tax.
Sales Analyst Officer - Jul 2006 - Mar 2008
Le Coeur De France • Makati, Philippines
● Recorded and tabulated daily sales reports are coordinated to the General Manager.
● Conducted ending inventory and audit for store branches.
● Releasing check payments to customers.
● Performed Alphalist for annual withholding tax.
Assistant Store Manager - Oct 2004 - Jul 2006
La Barista Inc. • Makati, Philippines
● Attract customers by originating display ideas; following display suggestions or schedules and promote sales by demonstrating merchandise to determine inventory levels, anticipating customer demand.
● Maintain good quality of goods and service, a safe and clean environment in accordance to standards operating procedure.
● Prepares reports of store operations such as, checking & submitting of daily time cards, ordered monitoring of food displays and stocks that will be used for operations, inventory and staffing. In House Sales Coordinator - Aug 2002 - Oct 2004
CYA Industries Inc. • Pasig, Philippines
● Processing of purchase order to sales order
● Assisting deliveries of products to client and handle customer complaint
● Interrelation to dealers to salesmen and assisting phone calls. EDUCATION
NC II Caregiver - Jun 2017 - Mar 2018
Global care Foundation for Lifelong Learning • Taguig, Philippines; Certificate No. 181***********; Issued on February 15, 2018
Bachelor in Science in Business Administration - Jun 1998 - May 2002, University of the East • C.M Recto Manila, Philippines
Major in Management
SKILLS
* Compassion, Communication, Flexibility, Attention to Detail, Dedication to Continuous Improvement and Problem Solving
ACTIVITIES
* Participated hospital training for NC II Caregiver
* Attended strategic training for Collection
* Attended Kaizen Activities in Toyota
* Traveling, Listening to Podcast
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