MADELYNN
BAUGH
Logan Ut 385-***-**** ****************@*****.***
Skills Summary
• Teamwork
• Time management
• Verbal and written communication
• CPR certified
• Proficient in vital signs
• Phlebotomy certification March 2024
• MA course
Education
Degree / Date of Graduation
Farmington High School (20-23)
• High School Diploma
• GPA 3.94
Davis Catalyst Center (22-23)
• Medical Assisting course
Completed all required skills
CPR certification
Proficient in vital signs
Currently working on finishing certification
Utah State University (23- present)
• Predicted graduation Spring 26’
• BS, Majoring in Nutritional Science with Pre-Health Emphasis
• GPA 3.53
• Deans list Fall 2023
Phlebotomy USA - Logan (March 2024)
• Training and certification will be complete by the end of March 2
Work Experience
Name of Employer
Planet Beach, Layton Utah (5 years- present)
Membership sales associate (2 years)
• Warm and welcoming, serving as the face of the business.
• Achieved the highest sales per hour on average, including memberships and retail products.
• Front desk representative, scheduled appointments, and provided excellent service over the phone.
• Conduct tours of facility, highlighting features and answering questions.
• Effectively overcome objections with in-depth knowledge of membership benefits. scripted responses and persuasive communication skills.
• Provide information about optimal services.
• Ensures each client has a 5-star customer experience, resolving concerns promptly and efficiently.
• Consult with potential clients about personal needs and budget concerns.
• Complete all documentation swiftly to facilitate quick sign-up process. Manager Position (2 years)
• Facilitates and oversees membership and retail sales.
• Develop and execute marketing strategies to attract new clients and retain existing ones.
• Manage social media platform.
• Gather and analyze customer feedback to continuously improve services and address concerns promptly.
• Conduct regular quality control assessments of services, treatments, and products to maintain consistent high-quality standards.
• Maintain a strong focus on providing an exceptional client experience, from greeting and consultant to service deliver any post-treatment follow-up.
• Provide ongoing training, motivation, and support to spa staff, fostering a positive work environment and employee growth.
Marketing and Social Media Manager (1 year - present)
• Creates a monthly plan for marketing and engagement with staff and the community.
• Design unique advertisements for inside the SPA as well as for social media accounts.
• Collaborates with other businesses in the community to create more opportunities for growth for both parties.
3
Leadership and Service
Organization / Position
• Project smiles organization member
o Provided service to the community while also spreading awareness o Raised money for cleft pallet surgeries for disadvantaged children
• Varsity high school cheer captain
o Lead the team during practices, games, and events o Kept moral up and provided a positive safe atmosphere for all the girls
• Regional religious youth leader
o Planned and executed service and recreational activities for youth in my region.
o Conducted meetings and lead activities
Awards and Acknowledgements
Type of Award / Award Description
• All American cheer award
• Regional religion youth leadership
• Congressional nomination from Blake Moore
• CTE Health Science pathway completion in high school
• Deans List Fall’23
Future Goals
Spring 2025, I am applying for Physicians Assistant school as it will be the spring before I graduate with my bachelor's degree in spring 2026. Ideally, I want to start PA school in the Fall of 2026. I would love to gain patient care experience over the next few years to build my skill set and my hours, and if possible, to find a medical field I am passionate about and would be able to explore further. From my life experiences, and work experience so far in the service industry, I know that I love working with and work well people and enjoy helping others. I also do great with handling conflicts within a team and in a professional work environment. I look forward to being a part of a positive work environment and providing the best care possible to patients.
I am registered at Logan National Phlebotomy Course to get my phlebotomy certification starting in March. I have previous experience with phlebotomy from the medical assisting course I took and am looking forward to learning more and becoming certified.