MADELYNN

BAUGH

Logan Ut 385-***-**** ad3k1d@r.postjobfree.com

Skills Summary

• Teamwork

• Time management

• Verbal and written communication

• CPR certified

• Proficient in vital signs

• Phlebotomy certification March 2024

• MA course

Education

Degree / Date of Graduation

Farmington High School (20-23)

• High School Diploma

• GPA 3.94

Davis Catalyst Center (22-23)

• Medical Assisting course

Completed all required skills

CPR certification

Proficient in vital signs

Currently working on finishing certification

Utah State University (23- present)

• Predicted graduation Spring 26’

• BS, Majoring in Nutritional Science with Pre-Health Emphasis

• GPA 3.53

• Deans list Fall 2023

Phlebotomy USA - Logan (March 2024)

• Training and certification will be complete by the end of March 2

Work Experience

Name of Employer

Planet Beach, Layton Utah (5 years- present)

Membership sales associate (2 years)

• Warm and welcoming, serving as the face of the business.

• Achieved the highest sales per hour on average, including memberships and retail products.

• Front desk representative, scheduled appointments, and provided excellent service over the phone.

• Conduct tours of facility, highlighting features and answering questions.

• Effectively overcome objections with in-depth knowledge of membership benefits. scripted responses and persuasive communication skills.

• Provide information about optimal services.

• Ensures each client has a 5-star customer experience, resolving concerns promptly and efficiently.

• Consult with potential clients about personal needs and budget concerns.

• Complete all documentation swiftly to facilitate quick sign-up process. Manager Position (2 years)

• Facilitates and oversees membership and retail sales.

• Develop and execute marketing strategies to attract new clients and retain existing ones.

• Manage social media platform.

• Gather and analyze customer feedback to continuously improve services and address concerns promptly.

• Conduct regular quality control assessments of services, treatments, and products to maintain consistent high-quality standards.

• Maintain a strong focus on providing an exceptional client experience, from greeting and consultant to service deliver any post-treatment follow-up.

• Provide ongoing training, motivation, and support to spa staff, fostering a positive work environment and employee growth.

Marketing and Social Media Manager (1 year - present)

• Creates a monthly plan for marketing and engagement with staff and the community.

• Design unique advertisements for inside the SPA as well as for social media accounts.

• Collaborates with other businesses in the community to create more opportunities for growth for both parties.

3

Leadership and Service

Organization / Position

• Project smiles organization member

o Provided service to the community while also spreading awareness o Raised money for cleft pallet surgeries for disadvantaged children

• Varsity high school cheer captain

o Lead the team during practices, games, and events o Kept moral up and provided a positive safe atmosphere for all the girls

• Regional religious youth leader

o Planned and executed service and recreational activities for youth in my region.

o Conducted meetings and lead activities

Awards and Acknowledgements

Type of Award / Award Description

• All American cheer award

• Regional religion youth leadership

• Congressional nomination from Blake Moore

• CTE Health Science pathway completion in high school

• Deans List Fall’23

Future Goals

Spring 2025, I am applying for Physicians Assistant school as it will be the spring before I graduate with my bachelor's degree in spring 2026. Ideally, I want to start PA school in the Fall of 2026. I would love to gain patient care experience over the next few years to build my skill set and my hours, and if possible, to find a medical field I am passionate about and would be able to explore further. From my life experiences, and work experience so far in the service industry, I know that I love working with and work well people and enjoy helping others. I also do great with handling conflicts within a team and in a professional work environment. I look forward to being a part of a positive work environment and providing the best care possible to patients.

I am registered at Logan National Phlebotomy Course to get my phlebotomy certification starting in March. I have previous experience with phlebotomy from the medical assisting course I took and am looking forward to learning more and becoming certified.

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