RUBEN RIVERA
New York, NY ***** I Cell: 646-***-**** ad3jys@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Excellent verbal communication skills utilizing my bilingual capacity in English and Spanish coupled with professional customer service skill sets
Experience with managing patient/client data, documentation, preparing all lab specimens for delivery and analysis
Experience in the retail and school setting with working knowledge of Microsoft Word and PowerPoint, internet navigation, research experience and handling of office equipment (i.e. copiers, postage equipment, etc.)
Managing local and international shipping, invoicing, tracking and inventory communicating to a broad range of products
WORK EXPERIENCE
Veritas Management, LLC, New York, NY September 2011 - October 2018
Janitor
Conducted interior/exterior cleanliness to the building in which included stripping, waxing and buffing floors
Assisted with site maintenance and special projects such as building construction
Assisted with the renovation of vacant units, trash removal and snow removal
Ensured the maintenance of the property by providing mechanical restoration and prevention
Aragon Label Company, New York, NY June 2010 – October 2011
Shipping Manager
Managed all local and international shipping, invoicing, tracking of packages and inventory
Answered all incoming calls informing clients of products and services
Utilized shipping equipment and software for labeling and tracking purposes
GMHC, New York, NY January 2010- May 2010
Testing Counselor Intern/Volunteer (part-time)
Tested patients to determine HIV status
Counseled patients diagnosed with HIV
Conducted administrative and clerical work
Assisted employees with general event planning for the community
Foot Locker, New York, NY July 2008 – December 2010
Stock Associate
Unloaded and organized new merchandise
Conducted customer service support
Assisted with on-going transactions
Duane Reade, New York, NY April 2004 – June 2008
Night Clerk
Assisted managers with opening and closing the store
Conducted on-going transactions with clients
Provided customers with customer service
Jewish Home for the Aging, New York, NY May 2004- August 2004
Assistant Lab Technician (Volunteer)
Transported blood specimens to on-site physicians
Delivered client documentation/data to the elderly in their corresponding rooms
Conducted administrative support such as filing, faxing and copying
EDUCATION
Park West High School, New York, NY 1996-1999
High School Diploma Conferred in 1999
Areas of Concentration: Health Care