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Customer Service International Shipping

Location:
New York, NY
Posted:
February 11, 2024

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Resume:

RUBEN RIVERA

New York, NY ***** I Cell: 646-***-**** ad3jys@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent verbal communication skills utilizing my bilingual capacity in English and Spanish coupled with professional customer service skill sets

Experience with managing patient/client data, documentation, preparing all lab specimens for delivery and analysis

Experience in the retail and school setting with working knowledge of Microsoft Word and PowerPoint, internet navigation, research experience and handling of office equipment (i.e. copiers, postage equipment, etc.)

Managing local and international shipping, invoicing, tracking and inventory communicating to a broad range of products

WORK EXPERIENCE

Veritas Management, LLC, New York, NY September 2011 - October 2018

Janitor

Conducted interior/exterior cleanliness to the building in which included stripping, waxing and buffing floors

Assisted with site maintenance and special projects such as building construction

Assisted with the renovation of vacant units, trash removal and snow removal

Ensured the maintenance of the property by providing mechanical restoration and prevention

Aragon Label Company, New York, NY June 2010 – October 2011

Shipping Manager

Managed all local and international shipping, invoicing, tracking of packages and inventory

Answered all incoming calls informing clients of products and services

Utilized shipping equipment and software for labeling and tracking purposes

GMHC, New York, NY January 2010- May 2010

Testing Counselor Intern/Volunteer (part-time)

Tested patients to determine HIV status

Counseled patients diagnosed with HIV

Conducted administrative and clerical work

Assisted employees with general event planning for the community

Foot Locker, New York, NY July 2008 – December 2010

Stock Associate

Unloaded and organized new merchandise

Conducted customer service support

Assisted with on-going transactions

Duane Reade, New York, NY April 2004 – June 2008

Night Clerk

Assisted managers with opening and closing the store

Conducted on-going transactions with clients

Provided customers with customer service

Jewish Home for the Aging, New York, NY May 2004- August 2004

Assistant Lab Technician (Volunteer)

Transported blood specimens to on-site physicians

Delivered client documentation/data to the elderly in their corresponding rooms

Conducted administrative support such as filing, faxing and copying

EDUCATION

Park West High School, New York, NY 1996-1999

High School Diploma Conferred in 1999

Areas of Concentration: Health Care



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