Kahina Gaouir

*** * **** **** **, Waterford MI. 248-***-**** ad3jy7@r.postjobfree.com https://www.linkedin.com/in/kahina-gaouir-b9b59a24/

Objective

Seeking a Costumer service representative at DXC with my professional and customer service experience.

Education

Pursuing a bachelor’s in business administration / human resources at Walsh College 10/2023 present

Associate degree in business administration with a focus on Accounting 12/2019 Graduate

Associate degree in general studies 05/2019 Graduate

Employment

TCSC (remote) Bilingual (French) at DXC Technologies 07/06/2021-Present

Assist with programing procedures. Gather data and escalate issues to Engineering.

Troubleshoot failures using data resources gathered from multiple sites.

Act as a liaison between dealerships and Engineers to solve current issues.

Communicated and resolved challenges in both French and English.

Manage the French and English inbox.

Assistant Accountant at Mike Zahul C. P. A 09/2019-3/22/2020

Accomplish spreadsheets and allocate expenses and incomes.

Review, prepare and balance Accounts Receivables and Payables.

Analyze financial data to confirm that it was recorded and reconciliated.

Prepare Business Taxes and public Taxes.

Business Administrative Assistant at Oakland Community College 07/2018-08/2019

Maintained student evaluations.

Proficient in scanning and filling projects to designated websites.

Assisted with file rotating and mail sending and distributing.

Sales Associate at Aldi USA Inc 08/2015-11/2016

Demonstrated excellent customer service skills by assisting costumers.

Answered complaints and client feedback.

Managed cash register balances.

General Manager at Noodles and Company Inc from 02/2011-07/2015

Managed a team of 30+ employees.

In charge of crew and manager training

Directed Store marketing and sales building.

Responsible for customer satisfaction and problem-solving.

Developed weekly Schedules for crew and managers.

Completed weekly inventory and variance balance.

Skills and Accomplishments

Fluently spoken, read, and written languages:

Berber, French, Arabic, and English

Completed the H&R Block Tax Course 11/2019