Jessica Camacho

**** ** ** ***** *****, FL ***** 786-***-**** ad3jxe@r.postjobfree.com

About Me

Dedicated professional with over 5 years of extensive experience as a Clerical and Admin Assistant, excelling in providing exceptional customer service and efficient call answering. Demonstrated expertise in ensuring smooth operations and meeting high service standards. Seeking an opportunity to leverage skills and contribute to a dynamic organization.

Reason for Looking

Seeking career growth and development opportunities

Summary

5+ years of experience as Customer Support Specialist

5+ years of experience as Admin

5+ years of experience as Customer Service Representative

Expert skills in Customer Service, Call Answering, Concierge Services

Advanced skills in File Management, Administration, Clerical Work

Expert using Excel, Word, PowerPoint, QuickBooks, ADP

Bilingual Fluent in English and Spanish

Available to work immediately

Current salary $4,853

Expected salary $3,500

Education

•Miami-Dade Community College, Miami, FL

•Associates in Arts (August 2013)

•Academy of Arts and Minds, Miami, FL

•High School Diploma (Graduated class of 2009)

Job History

2014 – 2020

Bookkeeper/ Assistant/ Office Manager Law Group Brickell, FL

Responsibilities:

- Managed calendaring, scheduling appointments, and coordinating meetings for executives

- Conducted research tasks and prepared reports on various topics

- Managed file and document organization and maintained accurate data entry

- Demonstrated exceptional organizational skills in managing office supplies inventory and promptly fulfilling orders

- Skillfully managed schedules, including arranging meetings and effectively coordinating calendars

- Proficiently handled phone calls, emails, and messages while delivering exceptional customer service

- Developed comprehensive financial accounting systems, including chart of accounts and bookkeeping policies

- Assumed responsibility for maintaining and verifying subsidiary accounts, ensuring accurate allocation and posting of transactions

- Achieved balance in subsidiary accounts through meticulous reconciliation

- Responsibly carried out various errands as requested

- Maintained accurate financial records and prepared financial statements

- Processed accounts payable and accounts receivable transactions

- Reconciled bank statements and ensured timely payments to vendors

- Prepared and filed tax returns for the organization and its clients

- Maintained accurate personnel records and ensured legal compliance with labor laws and regulations.

2011 – 2014

Medical Office Secretary Island Clinic of Key Biscayne Key Biscayne, FL

- Facilitates physician productivity by effectively managing calendars, coordinating patient appointments, physician consultations, and professional engagements such as meetings, conferences, teleconferences, and travel arrangements.

-Assisted in daily time management and optimization of schedules

- Ensured smooth operations by monitoring and replenishing office supplies, proactively anticipating needs, promptly placing and tracking orders, and verifying successful receipt.

- Maintain organized medical records, proficiently manages technical library resources, and efficiently handle essential correspondence files.

- Assists physician by accurately recording patient vital signs, providing crucial support during examinations or treatments.

2010-2011

Personal Assistant Ride Studios Wynwood, FL

- Efficiently scheduling meetings and efficiently managing calendars

- Professionally and promptly responding to phone calls and emails, while accurately capturing messages

- Attentively taking meticulous and thorough notes during meetings

- Assisting with seamless daily time management to ensure smooth operations

- Responsibly fulfilling errands as necessary

- Skillfully organizing travel arrangements, including flights, accommodation, and ground transportation

- Coordinating events and speaking engagements with precision and attention to detail

- Composing articulate and polished professional correspondence, such as emails and letters

2009-2010

Medical Receptionist La Liga Contra El Cancer Miami, FL

- Greet and assist patients and visitors in person and over the phone, addressing their inquiries or directing them appropriately.

- Enhance patient satisfaction and optimize provider time and treatment room usage by efficiently scheduling appointments in person or via phone.

- Facilitate a smooth flow of patient appointments by promptly notifying providers of patient arrivals, monitoring service delivery versus schedule, and reminding providers of any delays.

- Offer comfort and support to patients by proactively addressing their concerns, answering their questions, and maintaining a welcoming reception area.

- Ensure the availability of accurate treatment information by properly maintaining and retrieving patient records.

- Effectively manage patient accounts by accurately collecting, documenting, and updating personal and financial details.

2006-2009

Pharmacy Clerk Key Pharmacy Key Biscayne, FL

- Efficiently gather payment details and comprehensive insurance information from customers.

- Skillfully manage order processing for customers, ensuring accuracy and timeliness.

- Demonstrate exceptional customer service abilities, effectively communicating with individuals.

- Possess cashier or customer service experience within a medical or pharmacy environment.

- Exhibit strong organizational skills in managing tasks and responsibilities.

Reference available upon request.

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