Tanisha Rosario

Clayton, NC *****

ad3jvn@r.postjobfree.com

+1-919-***-****

I am a hard worker I give a 110% I am currently in college so I can give myself the skills I need on order grow and gain financial freedom.

Work Experience

Direct Support Professional

Learning Services Rehabilitation - Raleigh, NC

December 2023 to Present

Care for individuals in group living that have brain damage DSP (Direct Support Professional)

Autism Society of North Carolina - Raleigh, NC

August 2021 to Present

Follow each individual care plan monitor behaviors in community with individuals with developmental disabilities assista

DSP (Direct Support Professional)

Community Based Care - Raleigh, NC

March 2021 to Present

Assist with day program with individuals with mental health and Developmental disabilities in a day program environment to teach individuals and work on goals that are in there person centered plan Instacart Shopper

Instacart - Raleigh-Durham, NC

March 2019 to Present

Shop for customers items deliver to the designated drop off point Lyft Driver

Lyft Inc. - Raleigh-Durham, NC

March 2019 to Present

Pick up individuals and drop off to designated address Special Education Paraprofessional

BlueWest Opportunities for Western North Carolina Group Homes - Asheville, NC May 2018 to Present

Assist with teaching individuals with autism's skills such social skills,hygiene care,assist with meal prep by following recipes,assist with there programs that the behavioralist,case manager, and consumer worked together and created PCP, transport to work school and outings that the Client was rewarded for whatever they did well without any behaviors for the week. Residential Advisor

NCRSS - Raleigh, NC

April 2007 to August 2018

Monitor individuals in substance abuse community living house assure all meds given and documented in the MAR transport clients to meetings and therapy appointments Wake county school Driver

Ad&d logistics llc - Raleigh, NC

January 2016 to June 2018

Transport displaced kids to and from school and transport developmental disabled kids to and from school Transportation Specialist

Ncrss - Raleigh, NC

April 2007 to February 2017

Transport client to scheduled appointments

Customer Service Representative

Conduent - Raleigh, NC

February 2007 to August 2014

Inbound and outbound call center worked with many campaigns blue cross blue Shields AT&T, Humana,Atena assist with claim status,EOB and Medicare ppos as well and home delivery Rx's pharmacy orders

CNA - Certified Nursing Assistant

Some Place Like Home - Jacksonville, FL

November 2012 to March 2014

Private facility for individuals with dementia to assist with memory care, hygiene care, cooking and housekeeping.

Office Manager

Excel Personal Development - Raleigh, NC

January 2008 to April 2011

Mental health office manager

Answer phone

Schedule appointments with with therapist, case manager or doctor. Purchased all office supplies, completed payroll assist with staff meetings by documenting the minutes. Filed PHI documents, reviewed the documentation to assure all was completed properly. Customer Service Representative

Centralized Showing Service - Raleigh, NC

February 2007 to May 2010

Worked in call center with several different campaigns and they were BCBS state health plan as a benefits agent assisting customer with what they're benefits were for the new health plan year if there were any changes of coverage.

• Worked in the inbound call center

• Operated the cash register

• Processed loans

• Inventoried spreadsheets

• Responsible for troubleshooting applications

• Collected and documented orders

Residential Counselor

Pcm - Selma, NC

August 2005 to June 2007

Care for at risk teens in group home setting both Male and female clients by teaching them independent life skills, meal prep, med pass and transport

Paraprofessional

Excel Personal Development - Raleigh, NC

April 2005 to March 2007

Work with individuals in the mental health disorders in the community by doing home visits working on goals with pcp that was develop by the client and there Qp documentation of progress or degress daily if the goals were be processed or the if the client was struggling with accomplishing the goal Front Desk Receptionist

Days inn - Ocala, FL

March 1999 to December 2001

Assist customers with check inn and checking out answer any questions customers have and assure that there needs have been met, answer phone assist with reservations. US Census Enumerator

US Census - Clayton, NC

Education

Associates degree medical assistance in Medical Assisting Ultimate Medical Academy-Tampa - Tampa, FL

September 2023 to Present

Cary High School - Cary, NC

August 1992 to June 1996

Skills

• English

• Meal Preparation

• Recruiting

• Filing

• Driving (10+ years)

• Applied behavior analysis

• Customer Service (10+ years)

• Patient Care

• Data collection

• Sales

• Administrative experience

• Paraprofessional (5 years)

• Laboratory experience

• Food Preparation

• Medication Administration

• Teaching

• Microsoft Excel

• Dementia Care

• Senior Care (10+ years)

• Home Care

• Windows

• Microsoft Office

• Tutoring

• Software troubleshooting

• Classroom Management

• Experience Administering Injections

• Communication skills

• Word processing

• Experience with children

• Developmental Disabilities Experience

• Medical terminology

• Nursing

• Typing

• Expert

• Hotel experience

• Alzheimer's Care

• Microsoft Word

• Vital Signs (10+ years)

• Cleaning Experience

• Autism Experience

• Accounts receivable (10+ years)

• Care plans

• Clerical experience

• Childcare

• ATS

• Medical Office Experience

• Front desk

• Hospital Experience

• English

• Caregiving

• Laundry

• Hospital experience

• Clerical experience

• Customer service

• Typing (10+ years)

• Medical Records

• Computer skills

• Medical terminology

• Medical records

• Human resources

• Front desk

• Analysis skills

• Mentoring

• Help desk

• Customer relationship management

• Google Docs

• Software troubleshooting

• Mac OS

• CRM software

• Conflict management

• ServiceNow

• Document management

• Vital signs

• Data collection

• Recruiting

• Leadership

• Technical support

• Windows

• Supervising experience

• Workday

• Cooking

• Budgeting

• Teaching

• Childcare

• Oracle

• Research

• Call center

• Social work

• Behavioral health

• Intake

• QuickBooks

• Phone etiquette

• Management

• Organizational skills

• Event planning

• Communication skills

• Marketing

• Documentation review

• Laboratory experience

• Pricing

• Lean

• Microsoft Word

• Time management

• Cash handling

• Caregiving

• Senior care

• Grocery store

• Home care

• Patient care

• Payroll

• Writing skills

• Data entry

• English

• Upselling

• EMR systems

• Tax experience

• Social media management

• Hotel experience

• Computer literacy

• Nannying

• Special education

• Talent acquisition

• Quality assurance

• Microsoft Powerpoint

• Interviewing

• Employee Orientation

Certifications and Licenses

AED Certification

March 2022 to March 2024

CNA

June 2013 to March 2020

Driver's License

May 1996 to Present

Will renew on May 2024

CPR Certification

March 2022 to March 2024

Non-CDL Class C

May 1996 to May 2024

First Aid Certification

March 2022 to March 2024

Department of transportation certified

September 2023 to September 2024

Substitute Teaching Certification

Present

RBT Certification

CDL

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