Customer Service Business Development
Resume:
ad3jvg@r.postjobfree.com
EDUCATION
PROFESSIONAL EXPERIENCE
I strongly consider myself a motivated person who is always interested in facing challenges. A detail-oriented professional with experience in financial analysis, sales and marketing, customer service, and overhauling structures to keep operations responsive to changing industry and company demands. Highly skilled in coordinating and managing staff, deploying successful sales and marketing strategies, and streamlining processes for improved account growth. Experienced in meeting deadlines and working under pressure with a high level of awareness and adaptability in fast-paced environments. SKILLS
• Problem solving
• Team leadership
• Relationship building
• Excellent communication
• Customer service-oriented
• Accounts management
• Budget administration
• Financial analysis
• Sales & marketing
• Market research & analysis
• Upsell techniques
• Shipping & receiving
• Accounting principles
• Business development
• Strong negotiations
• Microsoft Office Suite
REFERENCES
• Available upon request
F I NANCE ANALYSIS S A L ES & MARKETING
JARIEL DEPAULA
Warehouse Associate
Amazon Fulfilment Center Oct 2020 – Present
• Sort, lift, package, and load trucks, handle and organize orders for shipment, check products for defects and damages, and manage inventories.
• Manage ongoing and outgoing shipments, receive, unload, and place incoming merchandise, verify and fill customer invoices, and while conducting all warehouse operations.
• Acknowledge safety issues and contact shift supervisor regarding concerns for quick resolution.
• Maintain strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
• Streamline material delivery processes which increased efficiency and reduced downtime.
Team Member
Arby’s, Wyomissing, PA Oct 2019 – Mar 2020
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Greeted customers at the drive-thru, took food orders, and used cash registers and calculators to prepare bills and accept payments.
• Used proper techniques to prepare food and ingredients and verified freshness of ingredients and food by checking for quality, rotating stock as well as recording old and new items.
• Recorded orders by answering customer questions and entering requests into the system.
Crew Attendant/Theatre Associate
Fox Berkshire Theatres, Wyomissing, PA Nov 2018 – Sep 2019
• Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
• Welcomed guests to the theatre with a friendly demeanour and directed them to the screening rooms.
• Communicated building deficiencies, security concerns or safety issues to the supervisor.
• Aided with ushering, concession, guest services, and box office sales in addition to preparing and serving a variety of food items to customers at concession while operating refreshment stands.
Muhlenberg High School
High School Diploma
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