Robert G. Lingo

Location: East Meadow, NY

Phone: 516-***-**** Email: ad3ju7@r.postjobfree.com LinkedIn: Linkedin.com/in/Robert-Lingo/

Professional Summary

Experienced Service Writer with a well-rounded expertise in financial accounting, budgeting, and strategic planning. Particularly strong in client relationship management and negotiation. Capable of coordinating projects and organizing events, underpinned by proficiencies in Microsoft Office and organizational financial assessment.

Experience

Service Writer, Hassett Ford Lincoln Subaru, Wantagh, NY

October 2018 - February 2022

-Sustained robust relationships with clients through personalized service advice and open dialogue.

-Worked in conjunction with technical teams to offer precise repair quotations and time schedules.

-Actively identified and mitigated delays in the repair order process.

-Managed daily interactions with around 10 clients.

Service Writer/Dispatcher, Levittown Ford, Levittown, NY

October 2017 - October 2018

-Managed service writing and dispatching workflow to increase operational efficiency.

-Worked with both clients and technical staff to provide constant updates and improved communication.

-Managed daily interactions with approximately 10-20 clients.

Service Writer, Huntington Ford, Huntington, NY

October 2016 - October 2017

-Prioritized customer service by understanding client requirements and suggesting suitable services.

-Partnered with technical staff to guarantee punctual and precise service execution.

-Managed daily interactions with approximately 10 clients.

Owner and Founder, Empire State Limousine LLC, New York, NY

November 1997 - January 2014

-Supervised financial operations, including bill payments, payroll, and bank reconciliations. Achieved an annual gross revenue of $1.3 million per year.

-Introduced a new Excel-based billing system to improve financial monitoring.

Education Accounting, B.A., Baruch College, NY

Certificate in Persuasive Engineering, Baruch College, NY

Skills Microsoft Office Suite (Word, Excel, Outlook)

QuickBooks

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