MICHAEL C. HEAD

Cumming GA, ***** ad3jsc@r.postjobfree.com

678-***-**** www.linkedin.com/in/michael-clinton-head

CREDIT AND COLLECTIONS LEADER

Strategic financial leader. Problem solver with a strong understanding of credit, leadership skills, excellent communication skills, and the ability to lead and work with a team. Michael has progressive responsibility in credit, collections, AR, sales, marketing, and operations.

-Repeated Success in Managing Resources both in house and external

-Effective Client and Interoffice Communication Skills

-Efficiently Manages Settlement Negotiations

-Efficeintly Manages the Company Aging

-Ability to Successfully Maintain a Large Volume of Clientele

-Handled Private Equity Take Overs from start to finish

-Excels in Development of Collection Tools and Reporting

-Works closely with Executive Leadership

-Thorough Knowledge of CUBS, Latitude, B-Frame, and SalesForce Software

-Experience in Screening and Hiring Employees

-Repeatedly Exceeds Company Goals and Standards

-Versed in Managing Profitability, Client Needs, and Revenue Achievement

PROFESSIONAL EXPERIENCE

Corporate Credit Manager / Assistant to CEO and CFO 2021 – Present

Access Lighting

Own the processing, updating, and servicing of customer portfolios. Ensure compliance with regulatory and accounts receivable policies. Reviews and monitors dets, debt documents, and payment terms. Responsible for updates, approvals, and rejections of credit applications. Additionally, helps CEO and CFO manage projects and ensure all commitments and deadlines are met.

Independent Contractor 2018 - 2021

Self-employed

Contracted with:

Trulite Glass and Aluminum as Director of Credit and Assistant to CFO

Responsible for a private equity takeover

Viola Leasing – Director of AR for 6 locations

Centric Asset Management as Director of Credit

Baco Patholigy as Collection Manager

Sims Oil as AR Manager

Can Capital as Collection Manager

Snap Tire

-Responsible for changing Snap Tire from an unsecured lender to a preferred vendor for the Hertz bankruptcy

Credit Collection Paralegal 2013 - 2015

Simpson, Uchitel & Wilson

Responsible for overseeing all legal, commercial recoveries throughout Georgia; including Szabo Associates.

Responsible for effective client and prospective client communications, and the coordination and completion of company responses for legal complaints, as well as any prospective inquiries or questionnaires

Managed settlements prior to and after negotiations, and coordinated garnishment actions while also facilitating discussions between parties regarding the settlement.

Recovery and collection of funds for clients.

Division Manager 2006 - 2012

Szabo Associates

Acted as first and third-party credit and collection manager for print media clients throughout the United States. Maintained an Active Sales file for print media clients and acted as the CSR for high-end clientele. Established and maintained over 1,900 print clients. Those clients included: USA Today, ESPN, Washington Post, Dallas Morning News, Time Magazine and National Geographic.

Served as both Divisional Sales Manager and Collection Manager while supporting Sales Managers with individual opportunities.

Responsible for the coordination and completion of company responses for RFI, RFQ and RFP, as well as any prospective inquiries or questionnaires.

Scheduled and coordinated nationwide on-site sales visits.

Provided collections industry expertise and practical working knowledge to national media clients.

Director of Operations 2002 - 2006

Focus Receivables Management

Managed and led the Auto and Bankcard Divisions comprised of 48 Collection Representatives, 4 Unit Managers and 4 Collection Managers with monthly revenue attainment over $200,000.

Instrumental in managing all collection processes with major clients, including Ford Motor Credit, Daimler Chrysler Financial Services, Discover Financial Services, Triad Financial Services, DirecTV, Terminix, and BMW Credit Card. Worked closely with COO and Vice President of Operations, and with all department managers and division heads to ensure the company's and client's goals were met or exceeded.

Consistently held net income goals for branches and maintained an average revenue achievement of over 100%. Recognized by clients for outstanding work; specifically, with Ford Motor Credit's crowning achievement of Agency of the Year.

Created, developed and managed the Dialer Group, including training and mentoring the management staff for this department and providing up-to-date work strategies.

Academic Profile

Truett McConnell College

Associates: History. Minor: Education, Cleveland Ga 1992

University of Texas, El Paso

Certificate: History. Minor, Education, Shipboard 1991

Military History

United States Navy

Air Traffic Controller

Served a year and a half of shipboard during Operation Desert Shield and Operation Desert Storm. Duties included: Pilot briefing, Writing of the air tasking order, Daily air traffic control. Responsible for bombing runs and air support for the Marine Maritime MEU.

Air Traffic Control School

Certificate: Control Tower Operator. Minor: Approach Control, Millington, TN 1988

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