RESUME

Orjana Goga

* ******* ***** ** ***

Chesterfield MO 63017

636-***-****

ad3js7@r.postjobfree.com

SUMMARY OF SKILLS:

Excellent customer service and communication skills for interacting with clients/patients and staff.

Skilled in multi-tasking work.

Optimistic and supportive in a team environment.

Superior interpersonal communication skills and the ability to exercise empathy when working with patients and their families.

Strong organizational and time management skills.

Excellent computer skills and familiarity with Microsoft Office programs.

Outstanding knowledge in using scanner, printer, telephone, fax, and copier.

Experienced in customer service.

Experienced in a medical office.

WORK EXPERIENCE:

Primary Care- Advanced certified medical assistant

February 2022 – Present

“Mercy Clinic Family Medicine”, 12680 Olive Blvd Suite 300, St. Louis Mo 63141

Verify patient information, new medications, and allergies.

Track patient information and lab data and enter into electronic medical record.

Maintain exam rooms between patients, stock exam room with supplies and equipment.

Prepare patients for the visit.

Obtain and record patient’s vital signs.

Coordinate follow-up appointments and help patient with scheduling/rescheduling existing appointments.

Collect and input patient data, insurance information and financial information into computer system.

Department Head

December 2003 – August 2020

Military Geographic and Infrastructure Institute of Albania Archive, 12 Street of Dibra, Tirane, Albania

Analyze material such as maps, films, and documents, checking their authenticity physical condition and historical content.

Preserve collections correctly.

Design and maintain organizational systems, keeping track of archived material.

Make material available to the public through scans and copies.

Assistant professor

October 2016 – March 2019

Military Academy, Department of Military History, 12A Street of Dibra, Tirane, Albania

Teach courses in the discipline area of history.

Develop and design curriculum plans to student learning, stimulate class discussion, and ensure student engagement.

Tutoring and academic counseling to students.

Collaborate and support colleagues in research interest and co-curricular activities.

EDUCATION:

Qemal Stafa High School, Tirane, Albania 1995 – 1999

University of Tirana School of History – Philology, bachelor’s degree in history, 1999 – 2003

University of Tirana School of History – Philology, master’s degree in history, 2004 – 2006

CERTIFICATIONS:

08/2023- American Medical Certification Association (AMCA)- Medical Assistant Certification (MAC)

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