Miranda Incollingo
Guest Service Rep
Bristol, TN
ad3jrp@r.postjobfree.com
I am a very motivated and quick learner, looking for a start at a well established company. I am seeking a position that has potential for growth as I want to make a long term commitment to a reputable company in my community.
Work Experience
CSR - Customer Service Representative
ACT - Johnson City, TN
April 2022 to October 2022
I help people with government disbursement cards through Bank of America. Amazon Warehouse Associate
Amazon - Bristol, VA
September 2021 to February 2022
Warehouse worker at distribution center
Fraud Analyst
ACT - Johnson City, TN
March 2020 to March 2021
ID Fraud analysis for Bank of America
CSP/Receptionist
H&R Block - Elizabethton, TN
December 2019 to April 2020
Greet clients and prepare them for their tax appointment. Seasonal Front Desk Clerk
Holiday Inn Express - Johnson City, TN
April 2019 to October 2019
Check guests in/out
Take Payments
Run numerous reports
Guest Service Rep
Days Inn - Bristol, VA
March 2016 to October 2016
* Checked guests in
* Answered phones/booked reservations
* Took payments
Crew Member
Little Caesers - Bristol, TN
October 2015 to March 2016
* Prepared food
* Ran the cash register
* Took orders over the phone
Receptionist
Nickels Performance - Piney Flats, TN
February 2006 to November 2006
* Took Cods and entered them in the computer
* Filed/Answered phones
* Took phone orders/ credit card billing
Secretary
Frank Slaughter Law Firm - Bristol, TN
2004 to 2005
* Filing and Billing
* Answered phones
• Gaps in employment were due to caring for a family member. Will be happy to discuss further in an interview
Education
Some college
High school diploma or GED
Skills
• Guest Service
• Hostess
• Front Desk
• Customer Service
• Data Entry (1 year)
• Front Office
• Reception
• Office Experience
• Microsoft Office (2 years)
• Typing (10+ years)
• QuickBooks (1 year)
• Phone Etiquette (5 years)
• Communication Skills (5 years)
• Billing
• Clerical
• Customer Service Skills
• Filing
• Microsoft
• Microsoft Word
• Receptionist
• Scheduling
• Clerical Experience
• Microsoft Outlook
• Organizational Skills
• Project Scheduling
• Schedule Management
• Inventory
• Sales
• Telemarketing
• Windows