KATRICE S. WALLS

Email:ad3jr7@r.postjobfree.com

Phone. 470-***-****

*** *********** ****

Lithonia, Ga. 30058

October 2022-Present Northside Hospital

Cumming, Ga.

Financial Counselor

Work with private pay and insured patients in the emergency department. Checking benefits through revrunner. Collecting on co-pay, deductibles, coinsurance, and out of pocket. Creating FET'S: Financial estimate tool system. Processing payments through patientco. Documenting patients information in Star.

February 2021-October 2022 Mercy Care Atlanta, Ga

Financial Counselor

Work with private pay patients. Patients that are uninsured and need medical attention. Calling patients to schedule Appts and discuss balances. Collections, making payment arrangements. Entering data into Epic system.

June 2007 - July 2010 DeKalb Medical Hospital Decatur, Ga

Patient Access Representative

Greeting patients and their caregivers and records pertinent information into the computer database. Records insurance information and obtains preapproval for treatment if needed. Relays information between patients and other staff members, and provides them with updates as needed. Keeps paper and electronic medical records and updates these records as needed also. Provides information to insurance companies in order to assist with billing. Assists patients during checkout and ensures they have post-treatment instructions if required. Calculates payment information, accepts funds, and credits accounts accordingly.

July 2010 – February 2017 DeKalb Medical Hospital Decatur, Ga

Financial Counselor

Review and verify insurance and costs of procedures with the patients before admitting them into the hospital. In cases for which insurance is expected to cover the cost, as a Financial Counselor I will make sure all the paperwork is in order and collect forms such as prior authorizations if needed. If payment is in cash as the Financial Counselor I may also collect the payment and update the patient billing records. If a patient have trouble paying, they will be considered a private pay patient, my duties as a Financial Counselor is helping the patient find payment assistance.

July 2018-April 2020 Chartrequest

Atlanta, Ga

Patient Access Specialist

Uploaded patient Medical, Billing Records, and Medical Images. QA specialists charge patients credit cards for their requests for their medical records. Certified Notary notorized documents upon request.

EDUCATION

May 2005 Stone Mountain High Stone Mountain Ga, 30083

High School Diploma

August 2005 – June 2007 Javelin Technical College Tucker Ga, 30084

Certification Medical Billing and Coding

SKILLS

Exceptional organizational, Customer service, Communication, and Decision making skills.

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