Manuela Rabady

*** **** **.

Bridgeport, NJ *****

610-***-****(mobile)

ad3jq2@r.postjobfree.com

OBJECTIVE

To obtain a career opportunity where I can provide outstanding customer service and/or internal support services. I am authorized to work in the US without restriction. I have extensive experience in handling cash receipts. I am fluent in Spanish and English. PROFESSIONAL EXPERIENCE

PECO (E-Team Staffing) Philadelphia, PA 3/2023-Present Bi-Lingual Customer Service Representative (Staff Augmentation)

- Provide customer service for PECO customers

- Includes:

o Resolving billing issues

o Taking payments

o Putting in service re-connect tickets

o Explaining customer’s bill and charges in a friendly and easy to understand manner Bankers Life Insurance Marlton, NJ 11/2022-3/2023

Insurance Agent

- Insurance agent, licensed to sell insurance products in NJ and PA

- Includes:

o Annuities

o Long Term Care

o Life Insurance

o Retirement Income

o Medicare Supplementary Plans

- Work involves meeting with clients in home or office.

- Making calls to potential clients

- Talking with current clients and working with them to find new coverage that might benefit them. TD Bank Aston, PA 1/2022-8/2022

Customer Service Coordinator

- Teller Line

- Support the platform.

- Customer Service

- Sales

- Drive Thru Service

- Financial Services

Cafeteros Restaurant Oranjestad, Aruba 2019-2020

Server, Bartender, and Cashier

- Store opener and closer

- Managed inventory of liquor

- Performed prior day financial booking and income reconciliation. Brickell Bay Hotel Oranjestad, Aruba 2017-2019

Server and HR Manager Receptionist

- Ensured customer satisfaction with friendly service, to ensure repeat business.

- Entrusted with store opening and closing.

- Managed cash and financial accounts

KOK Optics Oranjestad, Aruba 2014-2016

Salesperson

- Store opener

- Managed inventory

- Checked emails for insurance confirmation, deliveries, and product arrivals

- Performed financial booking and income reconciliation activities

- Provided sales information and customer service to customers EDUCATION

Management Certificate University of Aruba Oranjestad, Aruba 2018-2019 Associate Degree Candidate – Criminal Justice Pontificia Bolivariana University Medellin, Colombia 2011-2012 High School Colegio de la Inmaculada Medellin, Colombia 2007-2011

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