Supply Chain Service Representative
Resume:
Lakisha Seaverson
****************@*****.***
Work Experience
Lead Admitting Service Representative
Roseland Community Hospital - Chicago, IL (May 2022 to Present)
Secure and obtain patient social, financial, and limited medical history information.
Accurately enter patient information into the hospital electronic record system.
Provide training to new hires using Meditech and One Source software.
Offer information, updates, and directions to assist patients and visitors.
Coordinate services such as respiratory, x-ray, phlebotomy, and transportation in the ED.
Handle housekeeping for spills, deep cleaning, and tech support for equipment issues
Exceptional interpersonal skills and fluency in using standardized office equipment
Focus on accuracy, exceptional service, and patient care.
Administrative Assistant/Data Entry Clerk
Mr. Christmas - Memphis, TN (October 2021 to January 2022)
Provided administrative support for efficient office operation.
Entered a high volume of data into databases, EDI, and Excel spreadsheets.
Prepared relevant reports and managed records and files.
Made travel arrangements for senior staff and handled polite and professional communication.
Answered phone calls, scheduled, and supported visitors, and performed various office duties.
Pharmacy Benefits Specialist
Cigna - Remote (November 2020 to October 2021)
Delivered straightforward administrative services in Eligibility.
Implemented and maintained eligibility for benefits.
Helped patients understand pharmacy benefits and answered calls effectively.
Documented patient interactions in real-time and addressed concerns empathetically.
Ensured patients received the best advice and escalated issues when necessary.
Recruiter
Paramount Staffing, Inc. - Olive Branch, MS (July 2020 to November 2020)
Provided customer service and support to applicants.
Ensured accuracy of applications, I9 forms, medical questionnaires, and other associated forms.
Facilitated employee orientation training and client-specific testing.
Assisted in the development of changes in procedures, policies, and forms.
Supply Chain Specialist
Parker Chelsea - Olive Branch, MS (July 2017 to July 2020)
Monitored the company's supply chain strategy to improve productivity and reduce costs.
Collaborated with vendors and suppliers to ensure operations met quality and safety standards.
Analyzed supply chain data and performance, served as the primary point of contact for assigned accounts.
Entered orders electronically, issued credits and bills, and provided customer service.
Found cost-effective solutions for supply chain processes.
Solutions Specialist
Apple Tech Support - Remote, Memphis (May 2015 to July 2016)
Contacted vendors of major FedEx accounts to update and research vendor lists.
Acclimated suppliers to use FedEx shipping for goods to major accounts.
Assisted in locating and revising vendor information for the Vendor Enablement Program.
Provided assistance to vendors and supported the single implementation program.
Effectively initiated, controlled, and closed projects, meeting deadlines.
Education
Michigan State University- Michigan City, MS
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