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FIRAS CHATRA

Erbil Iraq

Email: ad3jow@r.postjobfree.com

Mobile Number: 009************

SUMMARY

A highly skilled HR professional with over 14 years of experience in HR management, employee relations, organization development, compensation and benefits design, training and development, HR policy design, and labor law. Proven ability to build and maintain positive relationships with colleagues and track and analyze relevant HR metrics. Strong experience in educating and coaching staff, conflict resolution, and workplace investigations. Able to adapt to new working systems and implement the available means to achieve high quality and company goals. With a diverse background spanning industries including Cement, FMCG, NGO, and Telecom. SKILLS

Personal Skills Professional Skills

Communication, Managing People, Negotiation,

Discreet and Ethical, Conflict Management and

Problem Solving & Multi-tasking

Employee Recruitment, Employee Relations,

Organization Development, Compensation &

Benefits Design, Training & Development, HR Policy Design, Team Building & Labor Law

EXPERIENCE

HR Manager For Sales & Distribution Of Iraq, Solico Group Baghdad Oct 2023 – Present

Reporting To: HR Director

• Led Sales and Distribution HR department with a focus on implementing world-class HR strategies, including safety, staffing, labor relations, training, and organizational development.

• Managed and executed various HR processes, such as Talent Planning, Leadership Training Programs, Performance Management, and Diversity initiatives, ensuring alignment with business needs.

• Led and facilitated change initiatives through HR consultation skills, driving organizational capability through succession planning and workforce planning initiatives.

• Led organizational development for regional and branch sales and distribution sites, ensuring innovative, high-performing teams with a focus on continuous improvement. HR Manager, DCS Company Erbil

Jun 2023 – Sept 2023

Reporting To: GM

• Develop and execute recruitment strategies to attract and hire qualified candidates for various positions

• Develop and update HR policies and procedures to align with industry standards and legal requirements.

• Continuously review and improve HR processes and policies to enhance efficiency and effectiveness

• Track & analyze relevant HR metrics

• Budgeting HR Department.

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HR Manager, Zaza Pay Company Erbil

December 2021 – May 2023

Reporting To: CEO

• Lead the recruitment and selection process, ensuring the acquisition of top talent for various departments.

• Identify training needs and coordinate professional development programs.

• Ensure employees have access to resources and opportunities for skill enhancement.

• Monitor and evaluate the effectiveness of training initiatives.

• Promote a culture of inclusion, diversity, and continuous improvement.

• Handle employee relations issues, conflicts, and grievances in a fair and consistent manner

• Oversee the performance appraisal process and goal setting for employees.

• Provide guidance to managers on performance improvement plans. Group HR Manager, Newroz Telecom Company Erbil

October 2020 – November 2021

Reporting To: CEO

• Plan, develop and implement the strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture)

• Report to Chief Executive Officer and provide decision support through HR metrics.

• Contribute to the evaluation and development of HR strategy and performance in cooperation with the executive team.

• Budgeting HR Department.

• Manage and control departmental expenditure within agreed budget.

• Manage Payroll, Administers compensation program.

• Assess training needs to apply and monitor training programs.

• Monitors the performance of staff and provides feedback on their performance and conduct of assigned tasks.

• Contributes to team effort by accomplishing related results as needed. Payroll Specialist, InterSOS Organization

Jan 2020 – Mar 2020 (Fixed Contract)

Reporting To: HR Manager

• Maintaining payroll information by collating, calculating, and entering data.

• Updating payroll records by entering any changes to employee information or benefits.

• Preparing reports that include summaries of earnings, tax deductions, leave, compassionate leave & none-taxable wages.

• Resolving payroll discrepancies and answering any employee payroll queries.

• Maintaining all payroll operations according to company policies and procedures. HR & Admin Manager, Al Safi Danone Iraq

Aug 2016 – Oct 2019

Reporting To : CEO

• Lead & manage HR team related to recruiting, onboarding, compensation & benefits, training, employee relation, payroll, safety, & administration for Iraq CBU.

• Develop & implement HR strategies, initiatives aligned with the overall business strategy.

• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

• Track & analyze relevant HR metrics

• Budgeting HR & admin Department.

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• Administer the work structure by updating job requirements & job descriptions for all positions.

• Oversee and manage the whole recruiting & hiring process.

• Facilitate employee onboarding and off boarding.

• Design & develop compensation & benefit plans.

• Oversee & manage a performance appraisal system that drives high performance.

• Assess training needs to apply and monitor training programs.

• Bridge management and employee relations by addressing demands, grievances or other issues.

• Oversee accommodation for expat employees

• Oversee transportations for employees

• Oversee Iaqams for expat employees (renewal & new hiring) Compensation & Benefits Manager, Al Safi Danone Iraq Jan 2014 – Jul 2016

Reporting To: CEO

• Evaluate & Design compensation, retention programs & apply modification.

• Revise Salary & benefit structure and propose amendments.

• Prepare & issue monthly payroll plus the monthly payment for daily labors.

• Handle the benefits for local & foreign employees.

• Social Security & tax preparation.

• Prepare & supervise the final settlement of resigned employees.

• Forecast & budget related to Compensation & Benefits Department. Senior Com & Ben Officer, Lafarge Cement Syria

Dec 2009 – Dec 2013

Reporting To : HR Manager

• Prepare job offers & communicate, follow up with candidates.

• Handle the needed documents for candidates & set the joining dates.

• Participate in the contracts for local & foreign employees.

• Handle the benefits for local & foreign employees.

• Work on forecast & budget reports.

• Monitor time and attendance records & overtime to facilitate payment

• Arrange booking reservations and leave settlements for employees going for vacation.

• Maintain employment files and records per company policy and legal regulations. HR Trainer, WHD Center – Erbil (2018)

Training covered the basics of Human Recourses related:

• Recruitment & hiring

• Personnel

• Compensation & Benefits

• Training & Development

• Employees Relation

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EDUCATION

Kalamoon University – Syria, (2003 – 2007) Bachelor degree in business administration

British consulate – Syria, (2007)

IELTS Certificate

New Horizons Institution - Syria, (2008 – 2009)

Project Management Professional (PMP) course

University Of Minnesota – USA (online Course) (2016) Human Resources course related to recruiting, hiring, onboarding, managing performance & compensation.

AIHR Academy – Netherlands (online Course) (2019)

- HR Analytic Leader - Statistics In HR

- HR Data Analyst -Strategic HR Metrics

PERSONAL INFORMATION

Gender: Male Nationality: Syrian

Date of Birth: June 1985 Status: Married

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