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Customer Service Truck Driver

Location:
Tallahassee, FL
Posted:
February 11, 2024

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Resume:

Summary: Reliable and experienced truck driver (CDL B) with a consistent record of safely transporting a variety of goods throughout the East Coast. Proficient customer service and time management skills, a strong work ethic with the willingness to go the extra mile for the company, it’s mission and clients.

Objective: Seeking full-time employment in a company driver position where various skills can be used to enhance the long term viability of the company.

Skills & Qualifications:

Truck driver with 10+ yrs experience

Maintained clean DMV Abstract report

Proficient with ELD,GPS & map reading

Large aggregated warehouse experience with the ability properly operate a fork-lift, pallet jack as well as various other storehouse and delivery equipment.

Effective communication and customer service skills

Loading and unloading of both residential and commercial property safely

Professional wrapping & packing, using various materials to properly secure valuables, antique items and fragile belongings to eliminate damage

Operate all vehicles and equipment in a safe manner, following industry S.O.P's

Received and picked tickets from warehouse, reading orders to determine catalog number and amount of merchandise

Education:

1997-1998 Island Academy: High School Diploma

2007-2008 ASA Institute: Business Administration w/MIS

2013-2014 Ferrari Auto School: CDL BP

2022-2024 DOT Medical Examiner’s Certification

Work Experience:

2016-2022 Winda Enterprise Maspeth, N.Y.

Lead Regional Driver

Maintained a time sensitive dedicated route from NY to VA delivering customer orders. Loading trucks properly to secure merchandise and maximize load capacity. Trained new drivers to route daily orders to save time and company expenses. Coordinated and performed designated material management activities including inventory control and rotation, documenting all returned shipments. Organized and processed customer orders, supervising loading dock and inspecting vehicles before departure. Adhered to all standard operating procedures, while operating vehicles and equipment in a safe manner.

2012-2016 A.F.H.I., Inc. New York, N.Y

Assistant Manager

Supervised the construction sites operations. Contributed to strategizing, planning, and problem-solving of all field operations. Facilitated the execution of the scope of work. Evaluated weather conditions in order to alternate and reschedule the scope of work accordingly in effort to prevent loss of time and funds. Oversaw the daily delivery & distribution of materials and equipment. Manage and enforced safety procedures for street closures in order to provide expedient and effective access to site for all equipment (cranes, cement trucks etc).

2006-2012 Turay’s & Sons Trucking Company Bronx, N.Y

Driver/Delivery Agent

Delivering, removing, installing and repairing home appliances throughout the five boroughs & upstate New York. Supporting warehouse and shop floor as needed, assisting with customer inquiries & routine showroom duties. Collecting payments from open accounts while on the road. Adhering to all local and state vehicle operating & traffic laws. Maintained logs books including all delivery documentation and customer’s payments. Professionally wrapping & packing, using various materials to secure merchandise to eliminate damages. Routinely communicating with manager any customer requests & concerns to maintain customer satisfaction.



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