Yolanda Campbell.

Administrative

Farmington, MN 55024

ad3jjl@r.postjobfree.com

574-***-****

Accomplished and energetic customer service associate with a solid history of achievement in marketing and sales with a strong work ethic. I am a Motivated leader with strong organizational and prioritization abilities.

Authorized to work in the US for any employer

Work Experience,

Paraprofessional Educator

Farmington High School - Farmington, MN

Present

Proven ability in working with youth and elderly in a motivational environm~nt. Strong work ethic giving particular attention to detail organization and confidentiality. Excellent verbal.written and interpersonal skills. Capable of working professionally and proficiently with people of diverse backgrounds. Seeking position where acquired skills and competencies may be used to enhance company efficiency.

Culinary Chef Manager

.Chartwells - South Bend, IN

April 2016 to January 2019

oversee the daily operations of the kitchen area and back of house. I performed numerous activities such as: Hiring staff, training them on safe and efficient food handling techniques and kitchen practices, and overseeing their performance and daily operations. Call Center Agent

Press Ganey Associates, Inc. - South Bend, IN

Apri l 2014 to June 2017

Responsibilities

I answer the customer's questions but ask probing questions to determine what the customer needs. When the interaction begins, she asks the customer for basic account information, pulls up the customer's history in a database and rate answers and comments accordingly. Accomplishments

You get the feeling that you are making a difference in a given patient's experience with your everyday work.

Skills Used

data-entry, activity codes, form completion, and Outbound communication. This activity directly follows a call or negotiation. Also known as a telephone/customer service as well as processing verbatim comments.

Kindrion Manufacturing (Contract Job)

Aerotek Staffing - South Bend, IN

2013 to 2014

Manufacturing of magnetic parts on a fast paced assembly line. Precision and accuracy a must. Scalehouse Gate Attendant

Repub li c Services - South Bend, IN

2013 to 2014

Data entry, weighing semi and trash trucks, Billing, Answering phone, Material handling, Customer service, ability to change an manage problems quickly to avoid a pile up. Direct Support Professional (DSP)

AWS - South Bend, IN

2013 to 2014

Direct Support Professional

U Box, Braun, Float

Jamil - Mishawaka, IN

April 2011 to Apri l 2013

Shipping and Receiving ... Stock,Ship,Package,Billing,Sales,Customer Service, Inventory, Custom assembly of blueprint diagrams.

Teacher's Aide

South Bend School Corp - South Bend, IN

2011 to 2013

Teacher assistant, Class planning, bhomework collection, monitoring lockeroom, cleaning tables, chairs and lunchroom and recess attended.

Distribution Center Manager

AJ Wright - South Bend, IN

2009 to 2011

Security Dispatcher

Triple X Private Investigations - South Bend, IN

2006 to 2009

Flow Team Trainer

Target - South Bend, IN

2004 to 2006

Truck unloader, scanned,stock shelves,planograms,cashier,lnventory control. Activity Coordinator

YMCA - South Bend, IN

2001 to 2005 .

. le ositions Site director, Homeschool sports program, Family fun night director, _child ~atch

~i~~~na~or, Build·i~-~ Manager, Front desk receptionist, Summer camp counselor. Diane T1ser, Kirby Falkenburg ..

Education

CPFM in Food Management

Ivy Tech - South Bend, IN

2010 to 2014

Certificate in Business Graduate, Medical Assistant Standing Credits Michiana College - South Bend, IN

2002

Skills

Office:

Use computers to input & research information; MS Office and company systems Follow policies/procedures and maintain information confidentiality Operate office equipment: copiers, faxes; use multi-line telephones Accounts receivable, filing, report printing, and researching Write, edit and send internal and external memorandums and letters Receive & distribute mail; fill envelopes, seal, weigh & meter mail Inventory Control & Sales:

Use cash register; receive cash, check and credit payments; count money, balance drawers, verify identification, give change and make bank deposits Conduct scheduled and spot inventories; order, track and receive items Identify & dispose spoiled or expired materials; account for throw away Stock & price merchandise; set up promotional displays General customer service in person & over the phone; replace and refund materials Presently certified in first aid and CPR (5 years), Yes (10+ years), Call Center, Customer Service, Customer Support, Customer Care

Awards

Awards

Awarded VFW JROTC award

DAR Women's of the American Revolution Award

Volunteer Award from Congressman Tim Roemer

YMCA Appreciation Award and Kid Lit Workshop certification Michiana College Class President

Certifications/Licenses

Business

Present

driver's license

PCA

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