Penelope Young

Senior Recruiter

ad3jip@r.postjobfree.com• 951-***-****

Accomplished and performance-driven individual with substantial experience in hiring and recruitment, talent acquisition, customer service and team development. Skilled in providing effective support in managing overall operations of HR department, organizing training and development programs, and preparing and dispatching job offers and new openings. Expertise in responding to documentation requests, devising and implementing strategic planning to hire the best along with building professional relationships to attain shared vision and goals. Adept at performing administrative and recruitment operations. Proficient in data entry and management, customer service, payroll processing, and MS office.

Areas of Expertise

Talent Acquisition & Retention

HR & Succession Planning

Operations Management

Recruitment & Selection

Learning & Development

Customer Service

Staff Training & Leadership

Employee Relations & Engagement

Reporting & Documentation

Professional Experience

Skillset Group, Santa Ana CA 05/23-08/23

Mid-Industrial Skilled Labor Recruiter

Daily Sourcing and interviewing qualified candidates by telephone, and in person, or by other means for the purpose of completing forms, applications, or drug screening. Ask specific questions pertaining to the position, record, and code results or data from interview. Review data obtained from interview for completeness and accuracy. Present professional references and summary to clients.

Orchestrate all communication between candidate and client. Telephone interviews, person to person interview, and start date information. Negotiate final pay rates, benefits, and working schedules.

Daily manager meetings start of the day and end of day. Complete all data entry into customized office program. Respond to emails and voice messages.

Nelson Connects, Riverside CA 02/22-12/22

Program Manager

Oversee and coached a team of three on-site recruiters, and a staff of 100 plus employees employed on site. Daily meetings with team to ensure productivity strategies, policy updates and performance improvement plans, to accomplish deadlines and challenging goals. Interact with the customer on site to identify business needs and requirements for production purposes. Organizing daily activities based on goals for the client.

Daily documentation utilizing Sense messaging, internet, and recruit. Daily and weekly meetings and reports. Daily Bullhorn onboarding process for new hires/ industrial positions. (picking, packing, problem solvers and forklift). Assist with any payroll questions or time clock malfunctions in Kronos timekeeping program. Addressed and resolved customer and employee complaints. Worked closely with Security and Safety team to maintain a safe working environment for everyone.

Volt Workforce Solutions, Riverside CA 05/01–10/21

Senior Recruiter/Personnel Manager, 2002– 2021

Sourced and acquired candidates via job fairs, job postings, and job search engines. Effectively spearheaded all the administrative operations associated with the full recruiting process. Hire clerical and industrial candidates on temporary and long term assignments. Coordinated in managing multiple business development activities, including building a hotlist of candidates for TCTM (Take Candidates to Market) marketing candidates to new and existing clients. Utilized communication and interpersonal skills while communicating with clients and candidates.

●Conducted in-depth interview to identify candidate suitability, interest, and hard and soft skills in relation to job requirements.

●Identified and acquired top talent and qualified candidates for new positions.

Recruiter Assistant/Personnel Coordinator, 2001– 2002

Delivered exceptional support to recruiting team to streamline recruitment and selection process and ensure successful order fulfillment. Coordinated and interacted with candidates to determine availability, technical aptitude, personality fit, skill assessment, and desired pay scale. Maintained all candidate and employee information into Volt computer system. Administered and answered incoming calls and coordinated with candidates regarding availability and offering assignments. Spearheaded and accomplished assigned operations and projects within time and efficient manner. Accurately entered and transmitted assignments for branch. Direct hire orders from existing accounts.

●Organized pre-interviews to assess and determine applicant’s skills, work history, and experience.

●Interviewed qualified candidates and assessed resume to determine candidate knowledge, skills, and abilities for new job openings.

Education & Credentials

Certificate for Human Resource Management, University of California Riverside Extension, Riverside, CA, 2010

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