APRIL BLANSIT

PROFESSIONAL SUMMARY

Professional Secretary with over [Number] years of experience managing daily administrative support tasks and operations in [Type] industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

WORK HISTORY

Secretary, 03/2019 - 08/2021

Robert T Ray Attorney, Fort Payne Al

Answered multi-line phone system and enthusiastically greeted callers.

Scheduled appointments and conducted follow-up calls to clients.

Maintained electronic filing systems and categorized documents.

Updated spreadsheets and databases to track, analyze, and report on performance and data.

Created and updated records and files to maintain document compliance.

Maintained daily report documents, memos and invoices.

Entered data into system and updated customer contacts with information to keep records current.

Receptionist, 05/2015 - 03/2019

Anderson Automotive, Rainsville l, AL

Answered phone promptly and directed incoming calls to correct offices.

Confirmed appointments, communicated with clients, and updated client records.

Maintained confidentiality of information regarding clients and company.

Answered central telephone system and directed calls accordingly.

Kept reception area clean and neat to give visitors positive first impression.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Corresponded with clients through email, telephone, or postal mail.

Managed multiple tasks and met time-sensitive deadlines.

Handled cash transactions and maintained sales and payments records accurately.

Scheduled office meetings and client appointments for staff teams.

Collected [Type] payments, processed transactions and updated relevant records.

Secretary, 06/2020 - 03/2023

Professional Flooring Inc., Huntsville

Answered multi-line phone system and enthusiastically greeted callers.

Scheduled appointments and conducted follow-up calls to clients.

Maintained office supplies inventory by checking stock and ordering new supplies.

Provided clerical support to company employees by copying, faxing, and filing documents.

Handled daily scheduling tasks and provided administrative support for entire department.

Created and updated records and files to maintain document compliance.

Maintained electronic filing systems and categorized documents.

Entered data into system and updated customer contacts with information to keep records current.

Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Recorded and tracked operational expenses to identify and eliminate wasteful spending.

Maintained daily report documents, memos and invoices.

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

EDUCATION

Basics, 08/2022

Northeast Alabama Community College - Powell Al

Computer Programming/ Demographics, 07/2005

J.F. Drake State Community and Technical College - Huntsville

Valley Head, AL 35989

256-***-****

ad3jhi@r.postjobfree.com

SKILLS

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Office administration

Database maintenance

Verbal and written communication

Organization

Quickbooks

Keyboarding skills

Multi-line phone systems

Managing purchasing activities

Supply ordering

Account reconciliations knowledge

Inter-office communications

Appointment Scheduling

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Contact this candidate