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Customer Service Medical Billing

Location:
Bay Shore, NY
Posted:
February 11, 2024

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Resume:

F. Roxanne Bilello

Bay Shore, NY *****

631-***-**** / 516-***-****

ad3jha@r.postjobfree.com

SUMMARY

A highly motivated person is looking to motivate employees to meet goals and assist in the day-to-day branch needs. Previous employment experience illustrates strong problem-solving, communication, and organizational skills—accurate detail and multitask-oriented, quick learner who excels in team and individual efforts. My background is enhanced by extensive Banking experience.

SKILLS: MS Word, PowerPoint, Excel Perfect, Bilingual (Spanish Interpreter)

EXPERIENCE

Serene Nursing Services Agency 10/2019 - Present

Accounts receivables

Customer Services ;claims department

Billing and Claims Processing

Hunter Business School – Billing Certificate 04/2015 – 09/2019

Sunrise Laboratories, Medical Billing Services

Hicksvillle 05/2015 – 03/2019

•Customer service

•Account receivables and followed up for insurance payments

Women’s Way Gynecology, East Islip, NY 12/2012 – 04/2015

Billing Manager

•End of day/Monthly encounter, charges, balance sheets

•Oversee medical office & billers/ file room/posting payments

•Update Doctor’s credentials with CAQH/appealing denials

Empire State Medical Billing /GCP MANAGEMENT, BAY SHORE 08/2011 – 11/2012

•Following up on payment issues and denials, verification of Ins

•Handled a collection appealing, accounts receivable and customer service

•Workers comp/No Fault, Preparing documents for Arbitration

•Credentialing doctors with Health Insurance

•Billing Insurances & Collection specialist

ASTORIA FEDERAL SAVINGS BANK, WEST BABYLON, NY 07/2007- 07/2008

Assistant Branch Manager

•Supervised sales and operations

•Managed the entire branch in Manager’s absence

•License to sell Life Insurance and fixed annuities

THE BANK OF NEW YORK, N. MELVILLE, NY 05/2001 - 06/2007

Sales Manager/Assistant Manager

•Licensed to sell Life Insurance/Notary Public

•Organized monthly audits

•Supervisor for the sales and telemarketing teams

•Prepared weekly schedules, required to solve problems for Clients

•Licensed to sell Life Insurance and Annuities

EDUCATION

SUFFOLK COMMUNITY COLLEGE, Brentwood, NY Business Administration Associates 2014

HUNTER BUSINESS SCHOOL, Medford, NY Medical Billing and Coding Certificate 2019



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