Staffon Sparks

ad3jgx@r.postjobfree.com

469-***-****

Career Snapshot

Four years of commended performance in key customer service, and support roles. Skilled in management of multiple projects.

Immense organizational and negotiation skills

Detail oriented, goal driven, organized and ability to multi-task

Excellent in customer care/communications, problem solving and relationship building

Ability to identify customer concerns and presenting fitting resolution.

Skills

Grounds keeping

Teamwork

Verbal Communication

Organized Planting

Analytical and Critical Thinking

Mission Statement

Strive to exceed customer/ employer expectations by delivering world class customer service. Maintain customer centricity in all initiatives and interactions, always putting the clients first.

Lawn Care, Landscape, Customer Service

Enthusiastic hard worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding pf expectations and task requirements including training. Motivated to learn, grow, and excel as an employee for such a reputable company.

Professional Experience

Brothers Lawn Service – May 2019- August 2023

Exhibiting exemplary customer service while initiating outbound calls and receiving inbound calls from customers

Help assist team members, with coaching’s, talk offs, and other improvements needed

Provide side by side coaching and guidance to new hires and team members needing assistance

Provided upkeep of sidewalks, driveways, parking lots, fountains, planters, cemeteries, and other grounds up to 20 acres

Operated ground maintenance equipment, including lawnmowers and trimmers, with 100 percent regulation and safety code compliance

Maintained professionalism while performing designated tasks, and gained customer trust

Troubleshoot mechanical issues and completed basic repairs to keep equipment working at peak levels

Managed time in order to complete all jobs

Negotiate with vendors and suppliers to obtain best pricing and timely delivery to meet customer expectations

Advise on adverse actions such as: Refinance, Modification, Short Sale, and Deed-In-Lieu.

Education

High School Diploma – Terrell High School Class of 2007

Trades

Auto Body – Certified 2017

Welding- Certified 2018

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