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Patient Safety Customer Service

Location:
Meriden, CT
Salary:
Open
Posted:
February 10, 2024

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Resume:

Isaac Diaz

Meriden, CT 203-***-**** issacdiaz0071 @ gmail.com

Summary:

To obtain a challenging and rewarding Patient Observer position in a facility where can apply knowledge

and experience, while being offered an opportunity for professional growth and advancement.

Skills: Organizational, Communications, Customer Service, Bilingual English / Spanish

Experience:

Bristol Hospital, Inc.

Patient Safety Observer June 2022- Current

e Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close

observation via remote camera monitoring.

e Proficient in utilizing MedSitter remote patient safety audio and video monitoring technology.

e Recognizes and reports patients behavior and changes in behavior to the nurse or other appointed

health care team member. Maintains visual observation at all times, monitoring patient behaviors

and movements.

e Remains alert at all times while on duty and recognizes behaviors that could result in potential

harm to patient.

e Verbally redirects patient over digital 2-way audio device and immediately summons the nursing

staff if the patient requires as:

ance.

Mercy Medical Center

Patient Safety Observer March 2021-December 2022

e Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close

observation via remote camera monitoring.

e Proficient in utilizing remote patient safety audio and video monitoring technology.

e Work cooperatively with the nursing staff and other patient health care personnel to maintain a

safe environment and ensure optimal patient safety and comfort.

e¢ Monitoring patient behaviors and movements. Redirects patient over 2 way audio device.

Environmental Services March 2020-March 2021

e Responsible to ensure that all public spaces, such as hallways, bathrooms, and patients rooms, are

clean.

« Sanitize all areas to prevent spread of infectious diseases using special cleaning solutions and

disinfectants.

e Replenish supplies of soap, hand sanitizer, towels and disposable items.

« Gather and dispose of trash, refuse, and relines all with plastic bags.

¢ Periodically polishes floors with a buffing machine.

RSCC Wire & Cable LLC

Cable Machine Operator June 2017- January 2020

e Perform diversified duties to set up and operate cabling machines to produce product in

accordance with manufacturing instruction sheets (MIT’s).

e Knowledge of the large cabling machines including taping machines, and spooling.

¢ Perform cabling tasks in conformity with the quality inspection checklist, the manufacturing

instruction sheet (MIT), the safety work practice summary.



Contact this candidate