SIIYARA TERRY

*** ****** **; Montclair. NJ · 973-***-****

ad3jee@r.postjobfree.com

Goal-oriented manager with distinguished experience in sporting goods industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. EXPERIENCE

OCTOBER 1 2020-CURRENT

STORE MANAGER, JIMMY JAZZ, ELIZABETH, NJ/BROOKLYN, NY Responsibilities

• Responsible for hiring, developing, scheduling and all payroll functions for over 35 employees, including 4 managers.

• Developing a customer service, footwear and apparel knowledge training for all associates and members of management to maximize the shopping experience for customers.

• Supervise and motivate employees to maintain and exceed goals to meet company daily, weekly, and monthly sales targets and KPIs.

• Plan and implement floor sets and price changes to ensure company standards are met and customers are able to take advantage of sales/promotions.

• Continuously planning and revitalizing the store to attract more foot traffic. Achievements

• Grand opened this store and in one year it has become number five in volume and sales in the company.

• Hand-picked to be a part of store grand opening team.

• Training store for MIT, ASM, 3rd key, to get promoted to SM in the district. OCTOBER 10 2018-OCTOBER 1 2020

FOOTWEAR SALES MANAGER, DICKS SPORTING GOODS, WAYNE, NJ

• Worked closely with store manager and loss prevention management to improve onboarding training on selling and product knowledge, retail strategies and shrink tactics.

• Adjusted job assignments and schedules to align with business needs and customer demands.

• Maximized footwear sales by 15 % by creating and implementing procedures for unloading and merchandising product.

• Reviewed data highlighting key metrics to report information, determine trends and identify methods for improving store results. 2

SEPTEMBER 15 2016-OCTOBER 10 2018

APPAREL SALES MANAGER, DICKS SPORTING GOODS, WAYNE, NJ

• Hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

• Monitored metrics and marketing investments to assess performance and implement continuous improvements.

• Created interesting and innovative storytelling visual displays to grab customer interest and promote sales.

• Updated pricing and signage to complete product displays and educate customers.

• Organized and tracked departmental receipt flow for new and reordered merchandise

SEPTEMBER 1 2014-SEPTEMBER 15 2016

APPAREL SALES LEAD, DICKS SPORTING GOODS, UNION/WAYNE, NJ

• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

• Answered questions about store policies and concerns to support positive customer experiences.

SEPTEMBER 10 2012-SEPTEMBER 15 2014

NIKE BRAND COORDINATOR, DICKS SPORTING GOODS, UNION, NJ

• Increased longevity of Nike accounts by providing individualized customer service and developing relationships with account holders.

• Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.

• Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products

• Arranged merchandise in alignment with store planogram.

• Organized on-site trainings to educate management and sales staff on benefits and care of product lines.

EDUCATION

JUNE 2009

SCIENCE HIGH SCHOOL, HS DIPLOMA

JUNE 2025

3

MONTCLAIR STATE UNIVERSITY, BS ACCOUNTING

SKILLS

• Business development and planning Coaching and mentoring

• Staff Management Creative merchandising

• Verbal and written communication Operations management

• Problem resolution

REFERENCES

Steven Oshiro – Sales Manager- 973-***-****

Andrew Kanevsky- District Sales Manager-718-***-****

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