Data Entry Customer Service
Resume:
Alexandra Leon
Pompano Beach, FL *****
************@*****.***
Qualifications:
• Profound work etiquette especially working with others.
• Fluently bilingual in English/Spanish with the ability to translate.
• Remarkable ability to prioritize and remain focused on the essence of an issue.
• Experience in a customer service environment with excellent customer care service.
Experience:
05/2016-08/2021 Dr. Tocci MD, Genesis Care Fort Lauderdale, FL
• Triage patients via telephone and in office setting.
• RX refills while specializing in prior authorizations for RX and diagnostic testing.
• Assist Dr. with procedures such as BCG's, Testopel implants, and cystoscopies.
• Prep patients for minor procedures in the office.
• Do monthly catheter changes, irrigation and bladder instillation for Heparin treatments.
• Administer injections for testosterone treatments and hormonal treatments while under radiation treatments.
• Data Entry in EMR systems.
12/2014-03/2016 Dr. Toledano, MD Fort Lauderdale, FL
• Check in/out patients on a daily basis while setting and confirming appointments.
• Verify insurance eligibility, collect co-pays and balances.
• Triage patients, taking and monitoring vitals, phlebotomy, EKG's, nebulizing treatments and administering injections.
• Answer phones, data entry, prescription refills and assist patients via telephone.
• Assist the Dr with procedures, clean, prepare and stock exam rooms.
• Maintain a monthly inventory on a weekly basis.
07/2009-11/2014 Dr. Clifford Benezra, MD Hallandale Beach, FL
• Triage patients via telephone and in office setting.
• Taking and monitoring vitals, phlebotomy, EKG's, nebulizing treatments and administering injections.
• Answer phones, data entry, prescription refills and assist patients via telephone.
Education:
05/2008 School of Health Careers Lauderdale Lakes, FL 11/2002 High School Diploma Cypress, CA
REFERENCES UPON REQUEST
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