Carl Paul Todd
** ********* ******, *** *****, New York, 11706
631-***-****/cell 646-***-****
ad3je0@r.postjobfree.com
Career Objective:
To secure employment where my knowledge and skills can be maximized with a growing company.
Work Experience
Shopper June 2020- Present
Instacart, Bay Shore, New York
• Delivered groceries to customers in a timely, accurate, and friendly manner
•Used verbal communication skills to interact with customers and coworkers while on deliveries.
•Ensured that all items were properly packaged for delivery before leaving the store
•Always followed company policies regarding safety and security during deliveries
Customer Support Representative November 2022- July 2023
CardWorks Serving, Woodbury, New York
•Deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment.
•Evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer
Certified Pharmacy Technician May 2015- April 2020
Wal-Mart, Islandia, New York
• Help health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries as needed to the pharmacist
•Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
•Organize medications for the pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
•Maintain records by recording and filing physicians' orders and prescriptions
Education
2014
FngFarmingdale State College, Educational Opportunity Center
Certificate in Pharmacy Technician
2014-present
Nassau Community College, Garden City, New York
Business Administration Student
Skills
Excellent Interpersonal, Communication Skills, Microsoft Excel, Word, and Power Point
Certificates
2015 Pharmacy Technician Certification Board (PTCB)
Certified Pharmacy Technician