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Pharmacy Technician Customer Support

Location:
Bay Shore, NY
Salary:
18
Posted:
February 10, 2024

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Resume:

Carl Paul Todd

** ********* ******, *** *****, New York, 11706

631-***-****/cell 646-***-****

ad3je0@r.postjobfree.com

Career Objective:

To secure employment where my knowledge and skills can be maximized with a growing company.

Work Experience

Shopper June 2020- Present

Instacart, Bay Shore, New York

• Delivered groceries to customers in a timely, accurate, and friendly manner

•Used verbal communication skills to interact with customers and coworkers while on deliveries.

•Ensured that all items were properly packaged for delivery before leaving the store

•Always followed company policies regarding safety and security during deliveries

Customer Support Representative November 2022- July 2023

CardWorks Serving, Woodbury, New York

•Deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment.

•Evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer

Certified Pharmacy Technician May 2015- April 2020

Wal-Mart, Islandia, New York

• Help health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries as needed to the pharmacist

•Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations

•Organize medications for the pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies

•Maintain records by recording and filing physicians' orders and prescriptions

Education

2014

FngFarmingdale State College, Educational Opportunity Center

Certificate in Pharmacy Technician

2014-present

Nassau Community College, Garden City, New York

Business Administration Student

Skills

Excellent Interpersonal, Communication Skills, Microsoft Excel, Word, and Power Point

Certificates

2015 Pharmacy Technician Certification Board (PTCB)

Certified Pharmacy Technician



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