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Customer Service Cruise Specialist

Location:
Enid, OK
Salary:
45,000 year
Posted:
February 10, 2024

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Resume:

Sharla Sadler

Midwest City, Oklahome ***** 559-***-****

ad3jdd@r.postjobfree.com

Work Experience

Customer Service Representive FT Sagility Remote Midwest City, Ok.

***** ******** *** *** ***

Westminster, CO 80021-2724

Ph# 866-***-****

Sept. 2022 to Jan. 2024

Skills

Active listener, adaptibility, conflist resolution, creativity, Empathetic, open mindedness patient, critical thinker, friendly, negotiation skills, Problem-Solving, Deescalate situation, Time management, Effective Communication, able to adapt to any situation.

• Collect deposits, payments or fees.

• Calculate costs of goods or services.

• Refer customers to appropriate personnel.

• Maintain financial or account records.

• Discuss goods or services information with customers or patrons.

Manager Dollar Tree Del City, Oklahoma

500 Volvo Parkway

Chesapeake, VA 23320

Ph#: 757-***-****

Nov. 2018 to June 2022

Job responsibilities include: creating and managing budgets for sales and expenses, P & L, setting goals designed to exceed sales budget, supervision of all employees, employee scheduling, recruiting, hiring, interviewing, training, supervising and developing sales associates and assistant managers to develop a positive work environment while exceeding customers' expectations; management of day-to-day store operations including customer service, setting planograms, merchandising, generating management reports, keeping trank of shrinkage, maintaining food and safety guidelines, creating displays, inventory management, cash handling, reconciling purchases and vendor invoices, working with management team to ensure opening and closing procedures are followed, making bank deposits, timekeeping, processing payroll, and ensuring that payroll and staffing are within company guidelines, ensuring compliance with company's legal policies, procedures, and regulations.

Professional Driver Lyft Visalia, California

185 Berry St #5000,

San Francisco,CA 94107

May 2016 to May 2018

•Maintained a 5-star rating

•Went beyond call of duty for customers on multiple occasions ● Ensured customer satisfaction

•Kept clean workspace Professional Driver Uber December 2016 to May 2018 Maintained a 5-star rating with clientele

•Went beyond call of duty for customers on multiple occasions

•Ensured customer satisfaction

•Kept clean workspace

Secretary Mooney's Grove MHC Visalia, CA

26814 S Mooney Blvd

Visalia, CA 93277

September 2014 to October 2016

Skills

Evictions, Bank Deposits, Background checks, Late Notices, Resident Relations and Evictions.

•Keep track of incoming and outgoing receipts

• Maintained all bookkeeping

• Listened to customer concerns and handled them in an appropriate manner

• Managed work orders

Education

Back Office Front Office Nursing

Visalia Adult School Visalia, California 1991

High school diploma

Kaweah High School 1991

References

Arek Boren Current Superviisor 618-***-****

Amber Childress Past supervisor 806-***-****

Skills

EXCEL (10 years) • POWERPOINT ( 3 year) • WORD (20 years) • PEOPLE ORIENTED (30+ years) • Microsoft office (10 years) • Planograms (4 year) • Merchandising (8 years) • Office Administration • Inventory Control (4 year) • Payroll (4 year) • Assistant Manager Experience (1 year) • Human Resources • Bookkeeping • Store Management Experience • Interviewing • Retail Management • Management • Financial Report Writing • Employee Orientation • Profit & Loss • Recruiting • Microsoft Access Languages • ASL – Intermediate



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