Layla Ghriri

281-***-****

Houston, TX

ad3jd8@r.postjobfree.com

SUMMARY

I am a prepared and proven manager, who has a strong and successful background in sales and store operations. I provide professional attention to customers, and I’m knowledgeable and dedicated to the service and support of my team. My experience entails financial profit and strategic goal achievement, as well as medical insurance, caregiving, teaching, and remote work. EDUCATION

1998-2001 National Institute of Administration Damascus, Syria Associates of Applied Science in Business and Management EXPERIENCE

Sales Managing Leasing

Customer Service Advertising Training & Teaching

Bilingual Communications Medical Insurance Caregiving

Insurance claims Signing new clients Handling incoming calls

Customer relation for branch insurance

Remote (work from home)

Assistance for health care and benift

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WORK HISTORY

September 2022- December 2023 Benefit Specialist (Remote) Valor Global

https://www.valorglobal.com

June 2021- August 2022 Call center (Remote)

Telvista

https://www.telvista.com

July 2019- May 2021 Front Office Coordinator

Adams Automotive

https://www.adamsautomotiveservices.com

March 2018 – June 2019 Translator (Remote)

Independent Contractor(Transperfect)

https://www.transperfect.com

November 2017- February 2018 Care giver in health human services Health And Human Services Department

https://www.hhs.gov/

February 2014 – October 2017 Leasing Consultant

Richdale Apartments

https://www.richdale.com

June 2013 – January 2014 Store Manager

Z Galleries

https://www.zgallerie.com

February 2001 – May 2013 Sales Manager

Galaxy Furniture

https://galaxyfurnitureandmore.com

July 1999 – January 2001 Teacher

Iman Academy

https://imanacademy.org

Layla Ghriri 281-***-**** Houston, TX ad3jd8@r.postjobfree.com SKILL SETS

Benefit specialist

Assisting patients with their account

assisting clients with their reset their state benefit account

helping them to apply for state programs medicaid medicare

calling to verify medical coverage

dealing with medical insurance, patients,and doctors Operational Leadership

Oversaw daily operations of the store

Created business strategies

Developed promotional materials

Motivated sales teams

Trained new staff

Maintained sales staff by recruiting, selecting, orienting, and training employees Sales and Money Handling

Determined annual unit and gross-profit plans by implementing marketing strategies

Established sales objectives by forecasting and developing sales

Implemented sales programs by developing action plans

Established and adjusted selling prices by monitoring costs, competition, and supply and demand

Made refunds of money to customers

Ensured that the balance of the cash drawer was maintained

Handled requests for money orders

Exchanged and returned merchandise

Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors Leasing Consulting

Presented apartments to prospective clients in a persuasive manner

Assisted manager in discovering suitable tenants

Promoted unoccupied properties through various media and advertising techniques Teaching

Prepared lesson plans and educated students at elementary and middle school levels

Assigned homework, graded tests, and documented students’ progress

Instructed in a variety of subjects and reached students with engaging lesson plans

Worked with students as a tutor

Enforced class rules

Supervised students during school hours

Bilingual Communications

Professionally interpreted and translated in Arabic and English for individuals and corporations.

Assured contest, meaning, and registry were kept during communications.

Assisted doctors, nurses, patients, and staff in the hospital. REFERENCES

Available upon request

Layla Ghriri 281-***-**** Houston, TX ad3jd8@r.postjobfree.com

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