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Customer Service Business Development

Location:
Houston, TX
Posted:
February 10, 2024

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Resume:

ANGAGE PRADEEP DARSHANA PERERA

Tel: 323-***-****

E-mail: ad3jc8@r.postjobfree.com

**** ********* *** *****, *******, TX 77048

WORK EXPERIENCE AT THE

PRIVATE SECTOR COMPANY IN

THE USA

• GM – DUNKIN DONUT 6231, Missouri City, TX, 77459, USA From October, 2023 to date

• Clerk - Shipping &

Receiving

G. P. De Silva Spices Inc

5050, Timber Creek Dr.

Houston, Texas, 77017

From

December,

2022 to

September

2023

• Director - Operation TD Group of Company

453, South Spring Street, Ste 641

Los Angeles, CA, 90013

From 18th April

to 2022

November

2022

WORK EXPERIENCE AT THE

PRIVATE SECTOR HAVING 5+

YEARS OF EXPERIENCE

(WELL ESTABLISHED HERBAL

TEA COMPANY IN SRI LANKA)

• Deputy General

Manager -

Business Development & Brand

Food & Nature (Pvt) Ltd

Sri Lanka

From 1st

January,

2017 to 31st

March, 2022

WORK EXPERIENCE AT THE

SRI LANKA EXPORT

DEVELOPMENT BOARD

(GOVERNMENT BODY FOR

EXPORT PROMOTION

HAVING 21 YEARS OF

EXPERIENCE)

• Graduate Trainee From June, 1994 to September 1996 (Policy & Planning Division and Special Project for SME Development)

• Management

Assistant

From September 1996 to December 2001 (Special

Project for SME Development)

• Assistant Director From December 2001 to December 2011. (Special Project for SME Development, TradenetSL Division and Export Agriculture Division)

• Deputy Director From December 2011 to 31st December, 2016 (Export Agriculture Division)

Institution Subject Year

OTHER PROFESSIONAL

WORK EXPERIONCE (AS A

VISITING LECTURER)

1. University of

Kelaniya, Sri

Lanka

• International Trade and Export Marketing

• Strategic Marketing

• Strategic Marketing and International

Trade

• Branding and Consumer buying behaviors

• Customer Service and Sales Management

• Motivational Speaker – Entrepreneurship

Skills Development

Since 2017

to date

2. University of Sri

Jayawardanapura,

Sri Lanka

• Customer Service and Sales Management

• Export potential products and

opportunities available for exportoriented

business community

• Motivational Speaker – Entrepreneurship

Skills Development

Since 2017

to date

3. University of

Ruhuna, Sri

Lanka

• Export potential products and

opportunities available for exportoriented

business community

• Motivational Speaker – Entrepreneurship

Skills Development

Since 2017

to date

ACADEMIC QUALIFICATIONS Degrees Class University Date of Commencement

Effective

Date

1. Bachelor of

Commerce

2nd

Class

Upper

Division

University of Sri

Jayawardanapura,

Sri Lanka

1989 1994 (4

years)

PROFESSIONAL

QUALIFICATIONS

Masters Class University Date of

Commencement

Effective

Date

1. Master of

Business Studies

(MBS)

General University of

Colombo, Sri

Lanka

200*-**-**-****

OTHER (DIPLOMAS AND

CERTIFICATE COURSES)

Diploma/Certificate

Courses

University / Institute Date of

Commencement

Effective

Date

1. Diploma in

Information

Technology

ITMIN Training, Sri Lanka 13-11-2002 08-06-2003

(6 Months)

2. Diploma in

Multimedia

IDM Computer Studies (Pvt)

Ltd, Sri Lanka

12-01-2004 06-11-2006

(1 Year)

3. Diploma in

Advanced

English for

Administration

and Academic

Purposes

University of Colombo, Sri

Lanka

2006 2010 (4

years)

KEY EXPERIENCE • International Marketing ability with customer handling

• Strong Managerial skills

• Motivational Speaker – Entrepreneurship Skills Development

• Excellent PR skills

• Good Team Player

• Visiting lecturer at the University of Kelaniya - Sri Lanka, University of Ruhuna – Sri Lanka and University of Sri Jayewardenepura - Sri Lanka (Strategic Marketing and International Trade International Marketing / Customer Service and Sales Management, Export potential products and opportunities available for export oriented business community etc.)

• Business Consult for new export-oriented business ventures and for export oriented agriculture related ventures Organizing and participation of international and local trade exhibitions

• Organizing and participation at B2B platforms for both local and international

• E-marketing and e –commerce with special focus on export-oriented business

• Experience in Information communication technology

• Branding of products and product lounges

• Innovative product developments especially in tea, herbal tea and spice sector LANGUAGE SKILLS • Fluent in English both Speaking and Writing

• General knowledge of German language

ORGANIZED AND

PARTICIPATION AT

INTERNATIONAL TRADEFAIRS

AND EVENTS

• Foodex – 2009, Japan, - Food and beverage international trade exhibition held in Tokyo, Japan – March, 2009 (Organized and participated with group of Sri Lankan exporting companies)

• Domotex – 2010, China, - Coir and doormat related international trade exhibition held in Shan high, China – March, 2010 (Organized for group of Sri Lankan exporting companies)

• Bio-Fach international trade exhibition and The Organic Summit 2010 – Boston, USA – October, 2010

• Anuga – 2011, Germany, - Food and beverage international trade exhibition held in Cologne, Germany – October, 2011 (Organized and participated with group of Sri Lankan exporting companies)

• Anuga – 2013, Germany, - Food and beverage international trade exhibition held in Cologne, Germany – October, 2013 (Organized and participated with group of Sri Lankan exporting companies)

• Represented as a Country Ambassador at the Commonwealth Games, Bid Election Campaign held in St. Kitts – November, 2011

• SIAL – 2014, France, - Food and beverage international trade exhibition held in Paris, France – October, 2014 (Organized and participated with group of Sri Lankan exporting companies)

• 18th International Organic & Green Food Industry Expo 2015 held in Beijing, China, - April 2015 (Organized and participated with group of Sri Lankan exporting companies)

• Expo Milano 2015 – Represented as the Country Director at the Expo Milano 2015 held in Milan, Italy from 16th September to 31st October, 2015.

• SIAL – 2016, France, - Food and beverage international trade exhibition held in Paris, France – October, 2016 (Organized and participated with group of Sri Lankan exporting companies)

Alimantaria Trade Exhibition – Mexico, March 2017

B2B meeting in Brussels, Belgium and The Netherlands 2018

B2B Trade Mission in Korea 2019

Trade show in Poland 2020 organized by the Sri Lanka Tourist Board INTERNATIONAL

TRAINING

“Export Promotion for Developing Countries in Asia” organized by the International Trade Training Institute, Department of Export Promotion, Thailand

- 2000

“Potential of Electronic Commerce for SME Development & Marketing in the Global Economy” organized by The Colombo Plan Secretariat, in co-operation with the Government of India – Center for Development for Advance Computing

(C-DAC) and The Korea International Co-operation Agency (KOICA), India – 2003.

• “Venture Management & ITS Related E-commerce Applications” organized by the Colombo Plan Secretariat, in co-operation with the Government of Korea – Korea International Co-operation Agency (KOICA) Korea – 2004

• “FAME – XIX – 2008” organized by the Centre for the Promotion of Imports from Developing Cointries (CBI), in co-operation with the Government of the Netherlands, The Netherlands, Rotterdam – 2008

Workshop On “Building Safe, Competitive Horticultural Chains in The Asia Pacific Region: Fruit & Vegetable Chains” held In Lahore, Pakistan, 2011, Lahore, Pakistan

LOCAL TRAINING •

Certificate course on Export Marketing organized by the EDB Workshop on Higher Productivity & Faster Delivery Through Lean Production conducted by JASTECA

Course on Industrial Standardization & Quality Management organized by the Sri Lanka Standard Institution

Training of Trainers Programme conducted by Colombo International Nautical & Engineering Collage

1 • Seminar on Quality Leadership organized by the Sri Lanka Standard Institution

• Certificate course on Operational Aspect on International Trade organized by the EDB.

Reference As upon request

1st February, 2024

DATE SIGNATURE



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