DINA DUVALL

Fort Mohave, AZ ***** 928-***-**** ad3jbx@r.postjobfree.com

The Business Management expertise, which I possess is over 45 years and will seek a Management position to grow with a company that will benefit from such intuitive business management skills. The daily use of strong business knowledge will demonstrate self-motivation, coinciding with multi-tasking, in any challenging work environment. Accomplishing core competencies for all projects presented (with the use of feasibility) will be used with SMART goals (i.e. Specific, measurable, attainable, relevant, time-based) to accomplish tasks in a timely manner. All details of any project are compiled and organized (with focused results) are used for lessons learned and future use strengthens business management knowledge. The core of business management is to present a highly skilled, results-oriented business Manager, to work with stakeholders, management, and other VIP's (collaborating business decisions) that will work with various corporate departments and will protect the stakeholders interests. Management Skills: Company Policies and

Procedures, Petty Cash Custodian, Permits,

Reports, Customer Service Skills, Phones, Office

Machines, Departments, Communicating with

Supervisors, Corporate Office, Vendors, Staff,

Public, and Tenants

Yardi Software Program Proficient: Purchase

Orders, Work Orders, Tenants Ledgers, Future

Prospects, Background Checks, Screening Work

Number, and Recertification's

Microsoft Office Suite: Excel, Word, PowerPoint,

Outlook Express: Calendar

Employee Paylogics, Staff Safety Training,

Interviews, New Employee Orientation,

Performance Evaluations, Relationship Building,

Processing Personnel Records Compilation

Assistant Manager, 04/2019 to Current

Weststates Property Management – Laughlin, Nevada

Manages daily operations of 207 units multi-family residence, with 15 staff members, tenants, vendors, law enforcement, medical emergency, and working within local, state, federal guidelines, together with high regard to owners objectives.

Kept records accurate, detailed and fully compliant with reporting essentials meeting all USDA Rural Development housing requirements.

Verified income, assets, expenses, ran background checks for potentially new tenants and Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

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Wඈඋ H ඌඍඈඋඒ

recertification's or interims for existing tenants validating rental eligibility. Established strong, professional relationships with residents, vendors, law enforcement, and neighboring establishments by active listening and delivering exemplary service. Kept accurate records of all potential, current, and past tenants with expeditious replies to all messages and inquiries.

Complied with Section 8 renting requirements, ADA and fair housing regulations with contractual obligations by resolving tenant issues.

Conducted property showings to highlight features, answer questions and maintaining secured units with property keys.

Inspected apartments and common areas for repairs and cleanliness, notifying maintenance, landscapers, and housekeeping of projects required. which coincides with work orders. Maintain emergency telephone numbers, staff monthly safety training, Office Technician /Accountant /Administrative Assistant, 02/2005 to 01/2019 County Of Orange – Fountain Valley, Irvine, CA

Reports generated for vital record keeping for historical facts of lessons learned for special events What worked and what did not work, staff development expertise, supervised 300 staff team-building and to refresh customer service skills and polish business expertise for ongoing training to technical abilities.

Performed standard operating procedures knowledge of rules for permitting use, encroaching use and city laws.

Increased staff to answer 200 multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Maintained computer and physical filing systems.

Tracked office supplies and restocked low items to keep team members on-task and productive. Performed office inventory activities by ordering and requisitions and stocking and shipment receiving. Interacted with 100's of customers by phone, email or in-person to provide information. Sourced vendors for special project needs and negotiated contracts. Office Supervisor B / Administrative Asst / Human Resources Assistant, 01/2002 to 07/2005 County Of Orange – Santa Ana, CA

Responsibilities were to interview, hire, background check, DMV clearance, new hire paperwork, set work schedules with assignments, manual timesheets, created new work environments for telephone call center training and this assignment was for 300 staff members. Organized new employee orientation schedules for all new hires. Created and completed personnel action forms for all hires, terminations, title changes and terminations. Delivered friendly assistance with new hires throughout interviewing and hiring process. Assisted with meetings and presentations within company. Eൽඎർൺඍ ඈඇ

Bachelor of Science: BUSINESS MANAGEMENT / COMPUTER SCIENCE, Business Administration and Human Resources, 03/2011

University of Phoenix - BSM DEGREE

Continuing Education: 4 remaining University of Phoenix (UOP) classes in earning my Masters Degree in Business Management (MSBM)

Associate of Science: BUSINESS MANAGEMENT, 01/2008 University of Phoenix - AA DEGREE

Member, Alumni Association of the University of Phoenix Member, Small Business Association Some College (No Degree): Business Management

University of Irvine - CERTIFICATE

SAFETY AND LOSS PREVENTION PROGRAM CEO / Office of Risk Management: OSHA Risk Management, 07/2005

County of Orange - CERTIFICATE

Cal OSHA Risk Management 300 Log, Preventing Workplace Harassment, Supervisory Camp, Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing Management, Leadership and Team Building: 01/2006

SHRM Society Human Resource Mgmt, Calvary Church - MEMBERSHIP

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