Jennifer Santiago

Jamul, Ca

619-***-****

ad3jbj@r.postjobfree.com

SKILLS

Having had experience in a wide variety of service and labor fields of work, I can easily adapt to many positions. From general labor to office work to bartending. Boots or heels, I fit into a plethora of job titles seamlessly. I never leave home without my tool bag and I'm not afraid to get my hands dirty. Proficient in an office environment and customer service is where I shine! EXPERIENCE

RAMBLER MOTEL, CHULA VISTA, CA

Night Audit

October 2019 - Current

● Bookkeeping

● Day End Close duties

● Front desk

● Reservations

● Customer service

● Computer and Office programs

● Money handling

PROPERTY MANAGEMENT, SAN DIEGO, CA.-

Airbnb Host (Private) *6 Units Downtown

March 2019-October 2019

● Contact and arrange appointments to meet with guests

● Maintain condo cleanliness

● Bookkeeping

● Comply with scheduling fluctuation

● Hiring housekeepers

● Accounts receivable/payable

● Record keeping and organization

● Maintaining current permits for multiple properties

● Customer service/ Hostess

ASSEMBLERS, INC., SAN DIEGO, CA.- Assembly Technician December 2018- April 2019

● Vendor for companies such as Wal-Mart, Home Depot and Amazon

● Build, repair and maintain items such as bicycles, outdoor patio furniture, grills, gym equipment, etcetera.

● Assemble products in store as well as in home on a contract based system.

FOX RACING ( via STAFFMARK TEMP. AGENCY), EL CAJON, CA. - Production Line/Assembly/ Shipping and Receiving/Data Entry July 2018-October 2018

● Building suspension from the ground up.

● Working at several different building stations throughout day, working within a team unit, fast paced and accurate assembly of shocks, able to adapt and learn quickly, ability to take direction.

● Receive shipments and input data to system.

● Multi-task and organize high volumes of shipment materials.

● Work at a high pace and high pressure level efficiently.

● Computer software knowledge.

● Shipping and receiving.

24HOUR FITNESS, SANTEE, CA.- Night Customer Service Rep. August 2017-June 2018

● Customer service, phones, computers, data entry, and shift manager from 11pm-6am

● Sales and Contract Accounts for new members sign up, team cleans every hour, restocking and maintaining club daily.

● Front desk service associate. Responsible for greeting customers, assisting them in an inquiry or sign in issues, resolving issues as needed, responding to incidents as required to maintain safety protocols.

● Certified First Responder and CPR TRAINING (current and valid). PERSONAL ASSISTANT/OFFICE

September 2017- April 2018

● Acting as first point of contact

● Emails and phone contact correspondence

● Arranging and booking travel and transport accommodation

● Managing database and filing systems

● Running errands

● Shopping and light cleaning

● Data entry and internet research

● Managing schedule and appointments

● Customer service above and beyond exceptional quality. F.T.D., MIRA MESA, CA- Call Center Rep.

April 2018- May 2018

● Heavy Inbound call sales and online chat with customers:search, inventory, take orders, ship, receive, and modify orders in high volume and with minimal error and quickly resolve customer issues with 100% satisfaction!

● Effective problem solving, finding solutions to resolve customer order issues to guarantee 100% customer satisfaction. I always give my all to my company and my clients because they deserve all of my effort and I enjoy making their lives a little easier!

BLUE NEON, LAKESIDE CA.- Office Administrator/Bookkeeper January 2017-April 2018

● Inventory, shipping and receiving invoices, AP/AR, keeping and maintaining accurate files and client database, Oracle, handling credit card invoices.

● Maintaining frequent contact with clients via email, phone and social media.

● Impeccable organizational skills, proper phone etiquette. REFERENCES

● Amanda Edwards #619-***-****, known for 10 years

● April Chisum #619-***-****, known for 5 years

● John Snape #619-***-****, known for 8 years

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