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Talent Acquisition Customer Service

Location:
Winchester, CA
Salary:
65K
Posted:
February 10, 2024

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Resume:

Terri Bice

619-***-****

ad3jav@r.postjobfree.com

Summary

High-achieving Sales Specialist well-versed in Medical Staffing and Recruitment successful at developing and strengthening customer relationships to promote offerings. Skilled in sales and profit growth. I am desiring to apply 20+ years of sales experience to long-term position with room to develop and enhance my skill set.

Experience

24-Hour Medical Staffing

Travel Division Manager of Staffing September 2022 to Present

Responsible for recruiting, ongoing training, managing staff, replacing staff when needed, conducting direct report staff/employee evaluations, setting Key Result Areas based on employee expectations, and participate in reporting the staff performance during the monthly management status meetings.

Provide outstanding customer service to Clients, Candidates/Healthcare Professionals (HPs) and associate vendors.

Be an encouraging force and rally Team to energize and foster a positive culture and environment.

Perform Other Duties as Necessary for Successful Recruitment and Delivery Team Management

Kaiser Permanente June 2021 to August 2022

Talent Acquisition Consultant II Southern California

Contractor through Rose International

Responsible for Internal Hire of Southern California RN’s

Placement of Quality Nurse Consultants

Collaborated with Talent Acquisition Team on New Grad RN Program

Westways Staffing Services, Inc. May 2019 to August 2020

Branch Manager San Diego, CA

Hired to Manage Branch office of a Nurse Per Diem Staffing agency.

Responsible for Management of Staff hiring and training.

Manage Sales and open Allied Health Staffing positions.

Halo Medical Staffing January 2018 to January 2019

Regional Director San Diego, CA

Specializing in providing medical offices with staffing needs on a temporary to hire or direct hire.

Established a San Diego Market where I was responsible for Business Development, Candidate Recruiting and overall management of San Diego Branch.

Cross Country Healthcare December 2013 to July 2017

Branch Manager San Diego, CA

Worked closely with VP of Western Region to maintain Allied Healthcare divisions growth and client relationships.

Responsible for the inception of Local Nursing Division in placement of Per diem Nursing staff.

On Assignment March 2004 to December 2013

Area Manager San Diego, CA

Rehired as part of their Revitalization Program to re-establish growth in the San Diego and Phoenix Healthcare Branches.

Personally responsible for the sales and profit growth of San Diego and Phoenix Healthcare Markets. Oversaw the operations of established and emerging local staffing office, to ensure office met or exceeded budgeted sales and profitability objectives.

Worked directly with VP to hire, train, direct and motivate staffing personnel.

Assisted Regional VP with annual planning and budgeting for my markets.

Developed, tracked, and monitored performance metrics to identify efficiency and effectiveness and well as improve staffing operations and client/employee satisfaction and retention.

Personally monitored assignment quality and customer satisfaction on both the employee and employer level taking immediate action to remedy situations involving quality or customer dissatisfaction.

One year member of On Assignment Elite President's Club recognizing top growth for nationwide market leaders.

The Tristaff Group August 2002 to March 2014

Division Manager San Diego, CA

Joined the Tristaff Group to establish Local Healthcare Staffing Market as well as manage branch employees.

Reported directly to VP of Tristaff Division.

Responsible for sales, marketing, and overall management of the department.

In less than one year the division was one of the fastest profitable divisions in the history of Tristaff.

Second top producing salesperson for 3 quarters.

Successfully recruited another Division Manager to open an office in Woodland Hills and worked closely with office.

On Assignment March 1997 to July 2002

Operations Manager San Diego, CA

Hired by On Assignment to open a Healthcare Financial Staffing Branch as a Recruiter and Account Executive.

As Operations Manager successfully started a division from the ground level.

Responsible for growing the business by recruiting and selling temporary healthcare staffing to clients in the San Diego area.

Cultivated and leveraged customer relationships at the end user and executive levels.

Generated and maintained client prospects through various professional conferences, meetings, and National Trade Shows.

Developed and mentored account managers as well as managing other Markets: Escondido, Phoenix, Salt Lake City and Las Vegas.

Two Year Member of President's Club - Top 15% Account Executives worldwide.

Education and Training

Grossmont College

Medical and Business Office Administration

El Cajon, CA

Professional Affiliations

MGMA Medical Group Managers Association

HFMA Healthcare Financial Management Association

SDHIA San Diego Health Information Association



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