Karen G. Roco
Zone **, Nuaija, Doha, Qatar
Phone: +974-****-****
Email: ***********@*****.***
E x p e r i e n c e
S e c r e t a r y / Data Entry • Rent Solutions • 2018 to Present
Maintains the smooth running of the office through a variety of administrative and clerical duties
Handles office schedules, coordinates meetings and visits
Preparation of monthly reports
Receiving of suppliers invoices and processing bills for payment
Data entry for the fleet software being used and making sure all vehicle details are updated
Replying to inquiries via email or phone calls
Act as a point of contact for internal and external parties (vehicle maintenance)
Organize and maintain a filing system (istimaras & insurance)
Prepare and edit documents
Assisting in tender
Making purchase requests and LPO for new vehicles as per requirement
Keeping track of purchases and actual items
Providing general support
Receptionist • Sheraton Hotel • 2015 t o 2 017
Greeting the guests upon their arrival and making them feel at ease
Processing of check-ins and explaining key facilities within the hotel including the fitness centre and on-site restaurants
Providing advice and information about local attractions, restaurants and transport options
Helping guests with their special requests
Taking messages and passing them on to guests promptly
Dealing with guests complaints and issues on a timely manner
Coordinating with housekeeping staffs to ensure rooms are ready for check-in
Creating final bills at check-out and processing payments O b j e c t i v e
Seeking a challenging employment opportunity
in a reputable and growth – oriented
organization where I can apply and utilize the
knowledge and skills I possess and acquire new
abilities for continuous growth in a professional
environment
S k i l l s
Organization
Problem Solving
Communication
Time Management
Attention to Detail
Critical Thinking
Computer Literacy
O p e r a t i o n s Admin/F i n a n c e Clerk • E x e c u j e t Middle E a s t
• 2 0 1 3 t o 2 0 1 5
S ALESPERSON ( 1 9 9 9 – 2 0 0 3 )
Provides general administrative tasks
Update relevant data using database applications
Control & distribution of Jeppesen manuals, navigation database and other documents relevant to operation
Keep flight reports, crew documentations, aircraft documents, aircraft status location reports and update on all relevant systems
Manage all aspects of courier – send, receive and distribution
Manage AMEX claims and expense claims
Updating & finalizing all private aircraft flight reports
Ensuring that all the crew members submit their monthly reports & forms
Ensure that valid copies of crew licenses, medicals, validations, passports and other related documents are kept on file
Receiving vendor invoice & updating vendor register
Preparing aircraft files
Preparing files for the invoices and sending them to the concerned Manager for review and approval
Receiving files from managers, assign numbers to the invoices for posting once it is approved
Posting of AMEX claims & expense claims in quickbooks
Other duties as directed by Management
E d u c a t i o n
Mindanao S t a t e University ( 2002 – 2007)
Bachelor of Science in Business Administration - Marketing S t . Michael’s College ( 1 9 95 – 2 0 02)
Primary & Secondary