Curriculum Vitae of Bonisile Ruth Ndlovu

PERSONAL DETAILS

First name: Bonisile

Surname: Ndlovu

Date of birth: 19/06/1982

Residential Address: Unit 6 American Court

Primrose, Germiston

1401

Home Address: 8749 Cinderella Park B

Pietermaritzburg

3201

Cell number: 069-****-*** & 071-***-****

Gender: Female

Nationality: South African

Languages: Zulu & English

E-mail address: ad3j78@r.postjobfree.com

Driver’s license - B

EDUCATIONAL BACKGROUND

Year completed: 2000

High school attended: Matatane High School

Qualification received: Senior Certificate

Subjects: Zulu, English, Accounting, Mathematics

Economics and Business Economics

POST MATRIC QUALIFICATIONS

Institution 1 - CIDA City Campus

Course: BBA (Bachelor of Business Administration)

Qualification obtained: Degree

Major subjects: Human Resources Management & Marketing Other subjects:

Project Management, Business Communication, Economics, Entrepreneurs, Accounting, Mathematics, Commercial Law, Business, Finance, Internet Literacy, Operations Management, Business and Statistics

Year completed: 2005

Institution 2 - Innovation Group - Fourways

Course: Call Centre and Communications skills

Qualification obtained: Certificate

Subjects covered: Orientation, Call centres, Communication, Telephone Etiquette, Personal development, Selling skills and Systems.

Year: 2006

Institution 3 - Payroll Education

Course: Payroll Diploma

Qualification obtained: Diploma

Subjects covered TAX calculation, PAYE, New engagements, Terminations, Redundancy, EMP201 & 501 and other payroll related topics.

Institution 4 - SAGE University

Course: SAGE 300 People systems training

Qualification obtained: Certificate - 2021

WORKING EXPERIENCE

Current Organisation - Murray & Roberts

Duties:

Importing input received via timesheets from sites on SAGE

Loading new engagements

Processing terminations, allowances, fines, transfers, medical aid changes, maternities, IT88’s etc.

Updating bank and personal details

Running of the bank file and payslips

Prepare and pay 3rd parties by the 7th of the month

Balancing of EMP201 & EMP501

Journals

Generating Headcount Report and send to relevant department

Running and distribution of month end reports

Payslips distribution

Balancing costing to General ledger

Reason for seeking employment: I need to be closer to my family, Johannesburg is too far. Organization 2 - Ernest & Young Advisory

Position: Associate 3 - Payroll Administrator

Duties:

Data collection and interpretation

Data entry checking and controls

Monthly data processing on VIP

Preparation and payment of 3

rd

parties

Salary payment preparation

Tax and social security compliance

Payroll accounting and reporting

Year-end tasks

Maintain and update payroll records

Collation and processing of short time, sick leave, annual leave or any other leave

Checking of payroll before payment to ensure that the earnings, deductions and allowances all appear reasonable, to ensure that all input forms have been correctly captured into payroll

Collection of all outstanding monies including loans, advances, etc

Run the leave reports and ensure leave has correctly accrued

Follow up on all payroll related queries

Load new employees, link to correct earnings and deductions

Process termination pay out correct leave due and do final termination on VIP

Check pro rata calculation pay out for all engagements and terminations

Process all salary input on the system, earnings, deductions, company contributions, perks, etc.

Garnishee and maintenance orders for all companies, action on VIP, query and question balance.

Understand BCEA and keep informed of changes to Tax Legislation

Overseeing the Medical Aid/Retirement reconciliation

Calculations of annexures and dummy payslips

Retrenchment calculations

Completions of Statutory Returns

Payroll Management

Oversee all payroll activities including the month end process, ensuring that the process defined are carried out accurately and that payments are made according to company policies and statutory requirement

Assist with the continual improvement processes and quality standards within the Payroll

Ensure costs are allocated correctly to each cost centre on the VIP System

Generate reports as and when required by relevant departments

Manage regular preparation of relevant management reports, including weekly, monthly, quarterly and year end reports (gross payroll, hours worked, tax deductions and benefits deductions)

Prepare and Run the leave reports and ensure leave is correctly accrued, and all leave taken is and updated correctly

Supply management with monthly and annual leave reports

Manage the monthly reporting process and ensure that deadlines are met

Prepare and supply management with various adhoc reports as and when required.

Running all reports by earnings/deduction line and method for the accounting department and providing any data they require for reconciling the GL accounts

Submission of Stats SA reports every 3 months

Monthly submission of Statutory requirements i.e. UIF, PAYE(EMP201), SDL

Assist HR department on a monthly basis with reports to streamline their duties more efficiently

Administer all company remuneration benefits

Ensure that monthly payments to the Retirement Fund and Medical Aid are made timeously and reconciled to the statements received

Ensure the rules of the funds are aligned to the Corporate structure

Ensure the correct allocation of funds accordingly

Assist with salary increases and bonuses on VIP on an annual basis

Prepare documentation for annual audit, ensuring that all information to be provided to the auditors is done in such a way as to avoid any duplication of effort (throughout the year)

Standardize earning codes, cost to company packages and basic

Participates in the development of and advises management on payroll and HR information systems strategy

Acts as a system super-user and troubleshoots, analyses, detects, identifies and corrects technical problems and deficiencies

Maintain accuracy and integrity of the VIP payroll and ESS system information Ensure Master data is accurately captured and maintained.

Ensure that all statutory requirements relating to payroll taxes and returns are met Ensure all payroll information and records are maintained in accordance with statutory requirements

Ensure compliance with legislation

Interpret new legislation impacting on payroll

Contribute to team effort by accomplishing related results as needed Duration: November 2017 - February 2022

Reason for leaving: Retrenchment

Organization 3- Smollan Group SA (Pty) Ltd

Position: Payroll & Benefits Officer

Collecting of salary input documents

Scrutinizing of Salary documents for anomalies

Comparing SMP vs Kofax vs e-mails = CRS to ensure al salary documents are accounted for and completed as per company policy Inform HR of All abnormalities and incomplete

Obtaining outstanding documents when necessary

Prepare documents for processing

Process input documents – capture onto payroll system (CRS)

Ensure that all input is captured accurately and on time and take corrective action when necessary

Ensure all data is inputted by deadline date

Ensure timeous action taken relating to finalization of queries to ensure service delivery continues follow up

Ensure Kofax are up-to-date with no more than a 10 entries outstanding at any given time

Adhere to all deadlines applicable to payroll department

Adhere to company procedures and policies

Always be able to provide detail when calculating

Ability to ensure availability of documents captured within the applicable month if and when queried

Apply audit requirements to everyday tasks

File and Update Personnel records (Kofax & e-mails)

Provide feedback to employees and management regarding queries within 48 hours. Sort and distributes salary advice slips, IRP5’s, salary benefit documents, e.g. pension certificates.

Report abnormalities to line manager for clarification

Highlight departmental input and effectiveness / errors

Ensure that payslip registers are received back

Reconciliation of the Salary Clearing account

Loading payments (EFT’s)

Ensure all stop payments and recalls are done by deadline date accompanied by reversals if and when necessary

Ensure reversals of payments are done within the applicable month to ensure corrective action was taken for recalls

Ensure all errors on Migrate reports are corrected timeously

Scrutinize all auditing error reports and correct immediately and provide Payroll Auditor with feedback or confirmation once corrected

All reports to be checked and corrected to minimize month end queries all reports to be signed off

Ensure that payslip registers are received back and signed off by managers

Maintain Audit requirements

Manage contract Dates accurately

Ability to work in a team to achieve a shared goal

Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Manage own career development by staying abreast of any technical and industry changes The capacity to plan, manage, monitor and evaluate own workflow and output, anticipating obstacles, juggling priorities and following through on goals and commitments within agreed time - frames

Ensure all Medical Aid applications are complete and correct as per Company Policies and Medical Aid plans

Ensure application forms are submitted on time

Ensure applications are captured within the applicable month using SMP as starting point

Making sure that all Death Claims are complete and certified

Updating all Death Claims daily

Submission of Death Claims within 2 days to the Fund

Completion and submission of Pension forms/Beneficiary forms.

Ensure all EE are on Pension as per Company Policy and criteria

Disabilities to be noted daily any outstanding information to be requested and submitted to Fund

Ensure that proof can be provided at all-times regarding submissions and payment to 3 rd

parties

– record keeping

Capturing of Garnishees

Generation of UI19 documents immediately upon receipt of termination documents Completion of Pension withdrawal forms upon receipt of termination document and submitted within the applicable month

Ensure anomalies to be logged with HR, communicated and resolved and feedback communicated.

Duration: October 2014 – October 2017

Reason for leaving: Relocation to KZN

Organization 4 - Independent Communication Authority of South Africa (ICASA) Position: Compliance Officer - Monitoring Duties:

2014 Elections Monitoring

Listening to the recordings from the licensees and service providers to ensure the following: Adherence to the regulations of ICASA

The PA’s, PEB’s and PSA’s play within that required and specified time. Reporting on non-compliance

Duration: March 2014 – 30 June 2014

Reason for leaving: Contract ended

Organization 5 - Eskom Pension and Provident Fund

Position: Payroll Administrator and Customer Service Department: Accounting Services – Retirement Fund Operation Duties:

Receiving and resolving queries from pensioners and creditors.

Sending out the IRP5’s to the pensioners

Sending out of Benefit Statements to the members

Receive, handle and resolve all incoming customer queries and enquiries (telephone, fax, email and letters)

Respond to client queries using information from the system

Explain benefit structures of fund when required e.g. how much is payable in case of death and provide breakdown of benefits and estimated payment calculations when required.

Update client’s details on the system, update the clients of the progress of payment required

Follow up on outstanding customer enquiries and provide feedback to clients

Payment of salaries to the pensioners on a monthly basis and filing of proof of payments made.

Confirmation of payments.

Payment to the third parties e.g. Medical aid and Insurance companies

Reconciliation of payment files against input files

Payment of IT88’s to SARS

Payment of lump sums to retired employees and

beneficiaries

Application of TAX directives.

Processing of the workflows on a daily basis

Advancing new pensioners during the month

Duration: December 2011 – February 2014 (2 years)

Reason for leaving: Fixed term contract

Organization 6 - Vodacom Service Provider Company

Position: Customer Care Consultant

Department: Contract Department

Duties:

Answering incoming calls from clients with different account queries i.e.

Account and prepaid enquiries e.g. balances, upgrades, cancellations, insurance, rewards etc

Updating account and subscriber details

Migrations

New contracts applications (explaining what is needed)

Data capturing

Sales of value- added services to customers overspending on their account to manage their accounts better.

2. Stand-in Team leader for 2 weeks in 2009

Managing a team of 10 people,

Compile report on daily basis for the Supervisor

Making sure that my team is logged on and working as required

Sending the stats to the team to see how they are doing since the start of the shift. 4. Training

Couching new consultants on the products and services we are offering so that they will be well equipped when they go live on calls.

Teaching colleagues how to navigate the system for them to resolve the query as quick as possible and providing correct information.

Employment Duration September 2007- August 2011

Reason for leaving Contract ended due to outsourcing Organization 7 - Innovation Group

Position: Telemarketer

Duties:

Sales of service plans and warranties

Employment Duration - 6 months (August 2006- February 2007) Reason for leaving - it was a 6 months contract

SKILLS AND ABILITIES

Microsoft Excel

Microsoft Outlook

Team player

Telephone handling

Problem solving

Delivery focused

Self-motivated

Accountable to achieve positive outcomes

Administrative

Capable of handling complexity and pressure

Ability to work independently

Payroll

REFERENCES

Name: Mapula Mokoena

Company: Murray and Roberts (HR Personnel)

Contact: 011-***-****

Name: Keith Ramdeen

Company: Ernst &Young – EY (Payroll Manager)

Contact number: 082*******

Name: Manu Dzebu

Company: ICASA (supervisor)

Contact number: 060*******

Name: Daniel Masinga (Supervisor)

Company: Eskom Pension & Provident Fund

Contact number: 072*******

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