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Customer Service Heavy Duty cleaning

Location:
Augusta, GA, 30906
Posted:
February 12, 2024

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Resume:

Skills

Experience in a fast-paced, deadline-driven environment Excellent Customer Service Skills

Self-starter with professional manner Quick Learner Highly organized with superior attention to detail Professional phone manner and appearance Strong ethical behavior, high moral character Excellent communication skills Excellent teamwork collaboration Honesty and integrity Experience/Employment Summary

Housekeeper

August 2022 – April 2023

Augusta Marriott Convention Center, Augusta, GA

Responsible for professional cleaning disinfecting of hotel rooms and suites. Duties include, but are not limited to the following:

• Clean and disinfect bathrooms, clean refrigerator, microwave, dust and polish furniture, dry and wet mop, vacuum, clean base boards, take out trash, windowsill cleaning, organizing, simple touch-ups for stay over guests, heavy duty cleaning as required. Other duties as assigned.

• Restocking guestroom amenities like toiletries, drinking glasses, and notepads.

• Organizing and stocking housekeeping carts.

• Ability to work independently and remain motivated. Residential Housekeeper

April 2022 - Present

She Cleans Housekeeping Services, LLC, Augusta, GA Responsible for professional residential house cleaning according to the schedule provided by the homeowner. Duties include, but are not limited to the following:

• Clean and disinfect bathrooms, clean refrigerator, stove, countertops, dust and polish furniture, dry and wet mop, vacuuming, clean base boards, take out trash, interior wall cleaning, interior window cleaning, organizing, simple touch-ups as well as heavy duty cleaning as required. Other duties as assigned.

• Ability to work independently and remain motivated. Order Picker

December 2021 - April 2022

CVS Distribution Center, Augusta, GA

Demonstrated skills and ability to work with other dedicated individuals in a fast-paced warehouse environment to fill orders for shipment. Duties included the following:

• Carefully and skillfully read store orders from a tablet to determine items ordered.

• Reviewed descriptions and proficiently locate items by bin location.

• Pull quantity of merchandise and place in containers to be shipped to CVS Stores.

• Double-checked all orders for accuracy, placed on conveyor belt to be packaged.

• Cleaned work area at end of shift.

Keshia R. Jenkins 2338 Milan Court

Augusta, GA 30906

Phone 762-***-****

ad3j6z@r.postjobfree.com

Professional Crew and Lead Packer

August 2019 – August 2021

Ellefson Transportation Group, Augusta, GA

Demonstrated skills and ability to use methods and materials to relocate homeowners in a proficient and professional manner. Duties included the following:

• Responsible for expertly wrapping and boxing up the contents of a household to prepare customers for relocation

• Provided efficient furniture disassembly and assembly.

• Carefully loaded contents onto the truck and unloaded appropriately.

• Transported householder’s belongings to the destination in a safe manner.

• Responsible for transporting the crew to and from the worksite.

• Collaborated with the team to provide a successful move to ensure customer satisfaction. Housekeeping Attendant

April 2017 – March 2019

Homewood Suites, Augusta, GA

Served as part of the Housekeeping Staff. Performed essential tasks to keep the guest’s rooms clean and the hotel running smoothly. Duties included the following:

• Cleaning guestrooms mid-stay and after departure.

• Making beds, replacing dirty linens and towels.

• Restocking guestroom amenities like toiletries, drinking glasses, and notepads.

• Removing garbage, recycling, and room service trays.

• Picking up and returning valet laundry items if necessary.

• Organizing and stocking housekeeping carts.

• Notifying the maintenance department about broken appliances, old light bulbs, or damage.

• Upholding the hotel’s confidentiality and security standards.

• Respecting “do not disturb” signs and the guest’s privacy.

• Displayed respectful, courteous, and friendly behavior at all times.



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