Eduardo Maciel

**** ****** **., *******, ** *****

ad3j6v@r.postjobfree.com

(M) 702- 510-8635

Systems Engineer Professional Summary

Professional System Engineer with over 10 years of progressive experience and responsibility. Self-starter with great team collaboration and a hands-on approach. Education

Computer Education Institute, Network Engineer Apr 2004 – Mar 2005 Technical College, Henderson, NV

GPA 3.6

Network Administrator Certification

Computer Networking Administrator and Computer maintenance. Networking Concepts and Topology

ITT Technical Institute, Electrical Engineer June 2002 – Dec 2003 Technical College, Henderson, NV

GPA 3.2

Electrical Engineering as well as Computer Science. Professional Experience

President Jan 2016 – Present

The I.T. Guy, LLC., Las Vegas, NV

Setup and configure network, plan and implement network infrastructure, create budgets for clients network, maintaining network hardware, software and protocals. Create recovery plan to maintain downtime to the minimal for different clients network infrastructure. Train IT department on software/hardware for each individual client. Test and recommend hardware/software upgrades for clients to keep company running at a cost effective rate as well as to keep up with current software dependencies. Meet with different vendors/clients to make sure we have the latest hardware/software implemented. Create documentation for each client/department policies and procedures. Design, implement, configure and setup network for new and existing companies. Meet with partners/board for network updated on a weekly basis for updates. Install, maintain, analyze, troubleshoot, and repair computer systems, MFC printers, hardware and computer peripherals. Troubleshoot and resolve technical issues remotely and onsite. Document, maintain, upgrade or replace hardware and software systems, as well as testing of new hardware such as waps, routers and pc hardware and server. Support and maintain user account information including rights, security and systems groups using Active Directory and Group Policy. Perform appropriate and timely investigation, research and issue resolution. Local area network (LAN) administration functions. Troubleshooting and resolution of hardware, software and network related problems. Liaison with hardware, software and IT services vendors for support of Client systems. Troubleshoot network performance issues and create and maintain a disaster recovery plan. Ability to identify, troubleshoot and resolve technical problems involving PC software and hardware, local area network hardware, printers, and scanners. Knowledge of PC hardware, MPC printers, Windows Server 2000, Windows Server 2003, Windows Server 2008 and R2, Windows Server 2012 and R2, SBS, Microsoft Exchange Server 2010, XP, Vista, Windows 7, Windows 8 and 8.1 and MS Office Suite. Knowledge and understanding of TCP/IP, 802.11 Skills

Windows 95, 98,

Me, 2000

Administrator, XP

Home and Pro, 7

Home and Pro, 8

Home and Pro,

Windows 10 Pro

Windows 11

Server 2000, 2003

SBS and R2, 2008

and R2, 2012

standard, 2012 R2,

2016, 2019,

SNMP 6+ yrs, DHCP

10+ yrs

Cisco Switches

2960, 3560

Cisco Wireless

Access Points 1131,

1231

802.11 A/b/g/n

802.11 AC

2.4GHz

5GHz

Ubiquiti switches

and wireless access

points

Ricoh MFC

a/b/g/n/ac, email clients, such as Outlook, Outlook Express, etc. Printer, scanner and other peripherals troubleshooting skills. Experience providing remote support. Configuration of new Ricoh printers and network setup. Experience with IP-PBX, Terminal Server, server, load balancing server, HDD image deployment. Managed sensitive and critical client information. Identified and assessed customer needs to offer technical solutions. Setup and configure cisco 2960x switches as well as routers, Setup and deploy VOIP Phones on network vlan’s, setup VMware and Microsoft Hyper-V.

Chief Technical Officer Jan 2020 – Present

Silver State Health Services, Las Vegas, NV

Excellent verbal and written communication skills

Organization and time-management skills

Multitasking skills

Ability to manage large budgets effectively

Knowledge of latest technological advances that could benefit company Knowledge of all functions and roles withing IT department Knowledge of best information security practices

Excellent leadership skills

Ability to meet deadlines under pressure

Consultant Dec 2017 – 2020

TekSystem, Las Vegas, NV

Worked with TekSystems to setup and upgrade Marriott Hotel server hardware ie Lenovo X3100 server as well as migrate software to new server, worked with Marriott support to complete migration documentation with the allotted time.

Computer Network Administrator, I.T. Director Aug 2013 – Feb 2014 LEV Restaurant Group, Las Vegas, NV

(Responsible for network infrastructure of 29 sites that included Jamba Juice, Coffee Bean, I Love Burger and Lobster Me)

Install, maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals as well as POS’s. Troubleshoot and resolve technical issues remotely and onsite. Document, maintain, upgrade and/or replace hardware and software systems, as well as testing of new hardware such as waps, routers and pc hardware. Support and maintain user account information including rights, security and systems groups. Perform appropriate and timely investigation, research and issue resolution. Basic local area network (LAN) administration functions. Troubleshooting and resolution of hardware, software and network related problems. Liaison with hardware, software and IT services vendors for support of Client systems. Troubleshoot network performance issues and create and maintain a disaster recovery plan. Ability to identify, troubleshoot and resolve technical problems involving PC software and hardware, local area network hardware, printers, and scanners. Knowledge of PC hardware, Windows Server, SBS, Microsoft Exchange Server, XP, Vista, Windows 7 and MS Office Suite. Knowledge and understanding of TCP/IP, email clients, such as Outlook, Outlook Express, etc. Printer, scanner and other peripherals troubleshooting skills. Experience providing remote support. Experience with IP-PBX, Terminal Server, server, load balancing server, HDD image deployment. Managed sensitive and critical client information. Identified and assess customer needs to offer technical solutions.

System Engineer, IT Support (Took Promotion for LEV) May 2010 – Aug 2013 Falcon Technology, Las Vegas, NV

AllScripts technician, Install, maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals. Troubleshoot and resolve technical issues remotely and onsite. Document, maintain, upgrade or replace hardware and software systems, as well as testing of new hardware such as waps, routers and pc hardware. Support and maintain user account information including rights, security and systems groups. Perform appropriate and timely investigation, research and issue resolution. Basic local area network (LAN) administration functions. Troubleshooting and resolution of hardware, software and network related problems. Liaison with hardware, software and IT services vendors for support of Client systems. Education and training of Client in the use of systems. Troubleshoot network performance issues and create and maintain a disaster recovery plan. Ability to identify, troubleshoot and resolve technical problems involving PC software and hardware, local area network hardware, printers, and scanners. Knowledge of PC hardware, Windows Server, SBS, Microsoft Exchange Server, XP, Vista, Windows 7 and MS Office Suite. Knowledge and understanding of TCP/IP, email clients, such as Outlook, Outlook Express, etc. Printer, scanner and other peripherals troubleshooting skills. Experience providing remote support.

Experience with IP-PBX, Terminal Server, server, load balancing server, HDD image deployment. Managed sensitive and critical client information. Identified and assess customer needs to offer technical solutions.

Commissioning Officer, Site Commissioning Specialist Aug 2009 – Feb 2010

(Contract Position)

Clearwire, Las Vegas, NV

Approval of all sites new to the Clearwire network. Configuration of Foundry and World Wide Packets Switches as well as microwaves such as Dragon Wave, Ceragon and Point to Point, and Orthogon.

Network Engineer, I.T. Specialist (Contract Position) June 2009 – Aug 2009 Clark County School District, Las Vegas, NV

Installation of Foundry Wireless Access Points for various schools in Clark County as a contract worker.

Network Engineer, I.T. Specialist (Contract Position) Oct 2007 – March 2009 Datanamics Inc, Henderson, NV

Implemented installations of networks for various Hotels such as Hilton Garden, Hampton Inn, Hilton Resort, Embassy Suites. Worked with various equipment such as Nomadix, Cisco Switches 2960, 3560 Wireless Access Points 1131, 1231 creating configurationss and installing all equipment for the hotels, including remediation’s of hotels. Computer Network Engineer, I.T. Specialist (Business Closed) Nov 2006 – Aug 2007 Yuma Pros, Yuma, AZ

Hardware - Cabling (Cat 5, Cat 5E, Cat 6) Network Topology, Netopia, Linksys – wireless routers, wireless access points, cable/dsl routers, vpn routers, hubs, Ethernet switches, D-Link - wireless routers, routers, hubs, Ethernet switches, Vonage, Home and Business Computer Repair and Service – motherboards, NIC cards, video (agp and pci) cards, Software – Windows 98, 2000 Pro, Advanced, Windows XP Home and Pro, Windows 2003 Server, Office 2000, XP, 2003, VPN Computer Network Administrator, I.T. Manager Apr 2005 – Oct 2006

(Family Relocation)

Integrated Network Systems and Services, Las Vegas, NV cabling and computer maintenance, Hardware - Cabling (Cat 5, Cat 5E, Cat 6) Network Topology, Netopia, Linksys, D-Link, Vonage, Home and Business Computer Repair and Service, Software – Windows 98, 2000 Pro, Advanced, Windows XP Home and Pro, Windows 2003 Server, Office 2000, XP, 2003

Activities & Awards

Las Vegas Gaming License

MCSE Windows 2012 R2 Infrastructure Certification in progress Online Certified Digium Technician

NEY Award for military service in support of operation Southern Watch and Operation Enduring Freedom, U.S. Navy Operation Specialist

Professional References Upon Request

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