Chrissy M. Gabbard

**** ********** ****** **

Middletown

513-***-****

Email: ad3j6g@r.postjobfree.com

Certifications: PCA, PCT, STNA certified (expired) SKILLED HIGHLIGHTS:

• PCAMaintains strict confidentiality

• Knowledge of HMOs, Medicare and Medi-Cal

• Electronic Medical Record (EMR) software

• ICD-9-10 coding

• CPT and HCPCS coding

• HIPAA compliance

• Strong planning skills

• Patient-focused care

• Strong work ethic

• Deadline-driven

• Good written communication

• Exercises good judgment

• Understands mobility assistance needs

• Charting expertise

• Able to lift 50 pounds

• Trained in grooming and bathing assistance

• Respiratory equipment training

• Trained in catheter change and preparation

• Calm and level-headed under duress

• Quick problem solver

• General housekeeping ability

• Medical terminology knowledge

• Reliable transportation

• Enthusiastic caregiver

• Patient/family focused

• Abides by infection control standards

Cole Center for Healing

03/2021 to Current -24 hours a week

Medical Receptionist with experience supporting 1 physician in a busy medical office. Expertise includes answering multi line phones, verifying insurance coverage, records reviews and schedule maintenance along with many other qualifications in the office. Strictly followed all federal and state guidelines for release of information. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Maintained an organized logging system for tracking test results. Schedule patient appointments. Complete registration quickly and cordially for all new patients. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Consistently ensured proper coding, sequencing of diagnoses and procedures. Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Posted charges, payments and adjustments. Consistently informed patients of their financial responsibilities prior to services being rendered. Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials. Efficiently performed insurance verification and pre-certification and pre-authorization functions. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Recorded and filed patient data and medical records.

Pain Center LLC

01/2013 to Current -34 hours a week

Medical Receptionist with experience supporting 1 physician in a busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance along with many other qualifications in the office. Strictly followed all federal and state guidelines for release of information. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Maintained an organized logging system for tracking test results. Scheduled surgeries and procedures in conjunction with Surgical Coordinator. Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Consistently ensured proper coding, sequencing of diagnoses and procedures. Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Posted charges, payments and adjustments. Consistently informed patients of their financial responsibilities prior to services being rendered. Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials. Efficiently performed insurance verification and pre-certification and pre-authorization functions. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Recorded and filed patient data and medical records.

Fresenius Medical

08/2011 to 01/2013

PCT-40 hours a week

Sets up and operates hemodialysis machine to provide dialysis treatment for patients with kidney failure: Attaches dialyzer and tubing to machine to assemble for use. 2) Mixes dialysate, according to formula. 3) Primes dialyzer with saline or heparinized solution to prepare machine for use. 4) Transports patient to dialysis room and positions patient on lounge chair at hemodialysis machine. 5) Takes and records patient's predialysis weight, temperature, blood pressure, pulse rate, and respiration rate. 6) Explains dialysis procedure and operation of hemodialysis machine to patient before treatment to allay anxieties. 7) Cleans area of access, using antiseptic solution. 8) Connects hemodialysis machine to access in patient's forearm or catheter site to start blood circulating through dialyzer. 9) Inspects equipment settings, including pressures, conductivity, and temperature to ensure conformance to safety standards. 10) Starts blood flow pump at prescribed rate. 11) Inspects venous and arterial pressures as registered on equipment to ensure pressures are within established limits. 12) Calculates fluid removal or replacement to be achieved during dialysis procedure. 13) Monitors patient for adverse reaction and hemodialysis machine for malfunction. 14) Takes and records patient's postdialysis weight, temperature, blood pressure, pulse rate, and respiration rate. 15) May fabricate parts, such as cannulas, tubing, catheters, connectors, and fittings, using handtools.

West Chester Hospital

01/2009 to 08/2011

PCA- 40 plus hours a week

Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients’ living quarters. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Assisted in application of traction devices. Obtained and set up suction equipment. Provided personal nursing care in pre- and post-operative situations. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Tended to patients with chronic illnesses. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Assisted with ADLs. Provided patients and families with emotional support. Exhibited compassionate care and communication with regard to issues of death and dying. Administered simple range of motion exercises. Comforted patients and provided them with reassurance and encouragement. Promoted personal and co-worker safety. Participated in the maintenance of safe conditions within the facility and other related areas. Maintained a clean, orderly and well-stocked environment.

References upon request.

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