Post Job Free

Resume

Sign in

Store Manager Customer Service

Location:
Wappingers Falls, NY
Posted:
February 11, 2024

Contact this candidate

Resume:

Jennifer Glynn

Looking to find my dream job

Wappingers Falls, NY 12590

ad3j5k@r.postjobfree.com

+1-845-***-****

I am hoping to find a job where I am able to give 100% to my employer. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Store Manager

Giggles - Wappingers Falls, NY

November 2017 to Present

Running the entire store including banking running the register, inventory, taking and putting away, watching security cameras while people were in the store. Closing and opening the store. Covering shifts whenever an employee couldn't make it in. Taking care of petty cash, counting the register at night and dropping the deposit off at the bank after closing the store. Store Manager

GigglesWorld Corp - Wappingers Falls, NY

October 2017 to Present

• Managed a staff of 4 employees

• Managed daily operations, administrative duties, scheduling, and sales

• Performed official money count every shift and night

• Interviewed, hired, trained, and supervised new team members Receptionist

Lucky Nails - Beacon, NY

February 2020 to March 2020

Answering the telephone. Making appointments, running the cash register, making confirmation calls, opening and closing the store. Unfortunately, I have not returned to work there because they are at 50% capacity and it's a very small nail salon.

Salon Coordinator

Eclipse Hair Body and Nail Salon - Tarrytown, NY

January 2019 to March 2020

Running the front desk, answering multiple phone lines, running register, confirming appointments for guests, announcing guests upon arrival, counting and balancing out register, making appointments, canceling and rescheduling appointments, customer service, closing salon, answering calls from the answering machine and making coffee and Aveda tea. Working with Aveda and learning products. Store Manager

Smokes 4 Less - Poughkeepsie, NY

April 2013 to January 2018

Inventory cashier customer service western union money gram banking scheduling lotto always on time filling in whenever an employee couldn't make it into work Pharmacy Technician

Plaza LTC Pharmacy - Wappingers Falls, NY

July 2003 to October 2010

Refilling prescriptions billing to insurances Dr. Prescriptions over the phone and put them into the computer counting in charge of counting medications labeling them correctly and given to the pharmacist for double checking and then bagged and sent out to customers. Reading Dr scripts over a fax and having to type in the correct medication dosage type etc

Education

4 years of college in Nursing and phlebotomy

Dutchess Community College - Poughkeepsie, NY

March 2013 to January 2017

Degree in Pharmacy technician

Penn foster - CA

March 2000 to March 2001

Business in Business

John Jay High School - Hopewell Junction, NY

September 1985 to June 1989

Diploma

Skills

• Typing, POS system, medical terminology phamacy abbreviations input into computer accurate information labeling answering phones gteat customer service (10+ years)

• Receptionist (10+ years)

• Filing (10+ years)

• Data Entry (4 years)

• Scheduling (5 years)

• Billing (6 years)

• Cash Handling (10+ years)

• Customer Service (10+ years)

• Retail (10+ years)

• Retail Management

• Sales (6 years)

• Management (6 years)

• Inventory (8 years)

• training (5 years)

• Team Building

• Microsoft Excel (2 years)

• Merchandising

• Pharmacy Technician Experience (8 years)

• Store Management Experience (5 years)

• Supervising Experience (5 years)

• Hospital Experience

• Assistant Manager Experience

• Inventory control (4 years)

• Multi-line Phone Systems

• Medical Billing

Certifications and Licenses

Pharmacy Technician

Present

Assessments

Administrative assistant/receptionist — Proficient June 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

June 2021

Identifying and resolving common customer issues

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient August 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Proficient

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Data entry: Attention to detail — Proficient

April 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am a very independent worker but can work as a team member as well. I have been in customer service for most of my life and I love interacting with people on a daily basis. Making a person's day better is always a goal of mine. I am detailed in the work that is given to me and my work is done to the satisfaction of myself and management. I am a very outgoing personable woman with an upbeat attitude. I believe in leaving all problems big or small at the door before coming into work. Personal problems do not belong in the work place and I do not let it affect my work in any way. I am a team player and help whenever and wherever I can when needed. Punctual and very flexible with hours that I can work since all of my kids are grown. I know that I would be an asset to any company that hires me with the skill and mindset that i bring. I'm always willing to learn more and push myself to best of my ability and take on any task that is given my way with attention and detail. I love working with the public and being a part of a team.



Contact this candidate