JADI DELGADO

Phoenix, AZ *****

312-***-****

ad3j3p@r.postjobfree.com

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Customer Service

Understands Medical Procedures

Incubator Maintenance

Proper Sterilization Techniques

Patient Assessments

Vital Sign Monitoring

Patient Bathing

Stocking Supplies

Certified in Basic Life Support (BLS)

Electronic Medical Records

Family Education

EKG Set up and Monitoring

Direct Patient Care

Phlebotomy

Team Management and Supervision

03/2023 to Current

HONORHEALTH

Phoenix, AZ

Floating Medical Assistant

Measured vital signs and took medical histories to prepare patients for examination. Scheduled appointments for patients via phone and in person. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Organized charts, documents and supplies to maintain team productivity. Cleaned and maintained medical equipment following procedures and standards. Documented notes during patient visits.

Responded to patient callbacks and phone-in prescription refill requests. Educated patients about medications, procedures and physician's instructions. Secured patient information and maintained patient confidence by completing and safeguarding medical records. Contacted pharmacies to submit and refill patients' prescriptions. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis. Assessed, documented and monitored vital signs for patients within outpatient setting. Participated in team meetings to improve workflows and contribute to improving patient population outcomes. Collaborated with local pharmacies to resolve and clarify issues with patient medication. Followed principles of asepsis and infection control to meet patient safety guidelines. Performed preliminary physical tests to accurately record results in patient history summary. Administered rapid tests for COVID and strep to help clinical staff assess conditions. 07/2021 to 12/2023

A PLACE AT HOME

Phoenix, AZ

In-Home Caregiver

Supervised medication administration, personal hygiene and other activities of daily living. Maintained clean and well-organized environment for client happiness and safety. Aided with mobility and independence for disabled individuals and continually monitored safety. Improved patient outlook and daily living through compassionate care. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs. Developed strong and trusting rapport with patients to facilitate smooth, quality care. Transported clients to doctor's appointments and errands. Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits. Documented client progress in charts and logbooks. Followed care plan and directions to administer medications. Monitored client's well-being, safety and comfort under physician direction. SUMMARY

SKILLS

EXPERIENCE

Interacted with patients through games and fun activities to boost mood and improve overall memory. Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships. Assisted patients with personal care to alleviate burden on family members. Observed patient vital signs and medication reactions and reported health concerns or behavioral changes. Organized and administered medications on schedules to alleviate symptoms and improve quality of life. Tracked and reported clients' progress based on observations and conversations. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files. Monitored medications for patients with various conditions and kept watchful eye for side effects. 10/2021 to 03/2022

RIGHT AT HOME CARE

Phoenix, AZ

In-Home Caregiver

Supervised medication administration, personal hygiene and other activities of daily living. Maintained clean and well-organized environment for client happiness and safety. Aided with mobility and independence for disabled individuals and continually monitored safety. Improved patient outlook and daily living through compassionate care. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs. Developed strong and trusting rapport with patients to facilitate smooth, quality care. Transported clients to doctor's appointments and errands. Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits. Documented client progress in charts and logbooks. Followed care plan and directions to administer medications. Monitored client's well-being, safety and comfort under physician direction. Interacted with patients through games and fun activities to boost mood and improve overall memory. Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships. Assisted patients with personal care to alleviate burden on family members. Observed patient vital signs and medication reactions and reported health concerns or behavioral changes. Organized and administered medications on schedules to alleviate symptoms and improve quality of life. Tracked and reported clients' progress based on observations and conversations. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files. Monitored medications for patients with various conditions and kept watchful eye for side effects. 10/2021 to 03/2022

WHISHBODYPRODUCTS

Scottsdale, AZ

Package Handler

Scanned and sorted packages according to destinations and service type using handheld scanner. Sorted packages to appropriate slide, line or belt for final distribution. Assisted in loading delivery trucks with prepared packages. Loaded completed orders on pallets according to delivery numbers. Examined and inspected containers, materials and products to meet packing specifications. Picked products using RF scanner to fill orders.

10/2020 to 01/2021

TARGET

Joliet, IL

Fulfillment Team Member

Assembled customer orders from stock and staged completed orders on pallets or shelves. Followed order sheets to pick correct stock and prepare pallets. Fulfilled orders quickly to accomplish challenging daily objectives. Selected products and items from shelves and pallets for customer orders. Achieved productivity and accuracy standards to meet company guidelines. Picked products from designated locations using various tools and transferred to appropriate areas for further processing. Cleaned and organized aisles, work stations and floors to promote operational productivity. Packaged fragile items with protective padding to prevent damages during shipments. Confirmed items picked for orders by keying codes into system. Labeled boxes and placed in outbound collection areas. Picked up heavy objects using proper lifting techniques to avoid personal injuries. Used RF scanner to load totes, pallets and carts onto trucks for customer delivery. Limited damage to products and orders by using care when choosing items. Issued supplies, materials and products to team members based on information from requisitions. 06/2020 to 12/2020

MIDTOWN FURNITURE OUTLET

Crest Hill, IL

Sales Associate

Helped customers find specific products, answered questions and offered product advice. Engaged customers in friendly, professional dialogue to determine needs. Answered incoming telephone calls to provide store, products and services information. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Collected payments and provided accurate change.

Worked with fellow sales team members to achieve group targets. Answered product questions with up-to-date knowledge of sales and promotions. Developed trusting relationships with customers by making personal connections. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Assessed customer needs to provide assistance and information on product features. Built and maintained relationships with peers and upper management to drive team success. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Sold various products by explaining unique features and educating customers on proper application or usage. Assisted teammates with sales-processing tasks to meet daily sales goals. Received and displayed product shipments on store retail shelves upon delivery. Used technology resources to assist customers in locating and selecting items. Trained new team members in cash register operation, stock procedures and customer services. Obtained signatures for financial documents and internal and external invoices. 07/2019 to 11/2019

JEWELS OSCO

Crest Hill, IL

Cashier Team Lead

Answered customer questions and provided store information. Processed payments promptly for customers to exceed productivity standards. Scanned, priced and bagged customer groceries quickly to keep lines moving. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Inventoried stock and placed new orders to maintain supplies for expected demand. Verified customer age requirement for alcohol or tobacco purchases. MEDICAL ASSISTANT CERTIFICATE : MEDICAL ASSISTING 12/2022 UEI College, Phoenix, AZ

HIGH SCHOOL DIPLOMA 10/2022

Brookshire, Phoenix, AZ

Certified Medical Assistant (CMA)

BSL- Certified - 2022

EDUCATION AND TRAINING

CERTIFICATIONS

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