MERISSA MASSEY

Charlotte, NC *****

ad3j2q@r.postjobfree.com

+1-704-***-****

Passionate, Educated and Experienced individual whom desires employment in related field of Human / Community Services, Youth/ Children, or Healthcare Services . I have a track record of bringing forth the nessasary skills and work ethic that allows support, productivity and efficiency to a diverse setting/ environment for day to day operations for positive results for patient/ customer/ employer satisfaction.

I'm sure to add great value to your establishment with experience, education and exceptional professional mannerism. I'm eager to learn new information,and meet new challenges. I'm hopeful that I will hear from you soon.

Merissa Massey.

Authorized to work in the US for any employer

Work Experience

Office Assistant

Home Health care - Charlotte, NC

July 2023 to Present

Admissions, telephone, timesheets for clients, All office needs as owner and office manager instruct. Front Office Manager

T.A.B.S - Charlotte, NC

January 2018 to Present

Office manager

Invoices/ emails/ leads/ incoming and outgoing emails/messages/mail/ phone. Office Manager

T.A.B.S. - Charlotte, NC

January 2017 to Present

Office Assistant

Morningstar Storage - Charlotte, NC

March 2019 to February 2020

Duties Include:

Receiving and making high Volume inbound/outbound calls Sending and replying to emails promptly

First-person contacts for tenant needs/concerns

Balance cash drawer/make deposits

MS outlook/word/office 360/sitelink

Assist with over 800 tenant needs

Reverse/overlock units

Make Delinquent calls

Assist with any customer service needs

Make executive decisions when PM not available

Intake Coordinator

Speech Therapy Zone - Charlotte, NC

January 2018 to February 2020

The first point of contact with established/potential clients Assessments over phone

Scheduling/rescheduling appts

Emails/invoices/events

Front office/Reception/Lobby/Assistant Director

Chesterbrook Academy - Charlotte, NC

January 2009 to December 2018

Duties include

Responsible for greeting potential families and tours Handling front end duties

Making/receiving/forward messaging calls Organize files

/attendance/invoices/payments

Front office/Receptionist

Charlotte Mecklenburg School system

January 2005 to December 2009

Duties include:

Responsible for making/receiving calls

Handling front office reception Directing visitors Front desk/Receptionist

The Children’s Cottage

January 1995 to December 2005

Duties include

Greeting and communication

Receiving /making/telephone

Attendance/tuition

Scheduling/rescheduling tours

Ordering supplies

Enrollment

Education

Bachelor Degree in Business Administration Concentration HS/HC Strayer University - Concord, NC

October 2018 to December 2021

Associate Degree in Applied Science/Human Services Mitchell Community College

August 1998 to June 2000

Skills

• Communication skills

• Microsoft Outlook

• Microsoft Office

• Organizational skills

• Microsoft Word

• Microsoft Excel

• Phone etiquette

• Multitasking

• Puncial

• Speech Therapy

• Office Administration

• Clerical Experience

• Administrative Experience

• Personal Assistant Experience

• Cold Calling

• Typing

• Office Management

• Front Desk

• English

• Computer Skills

• Teaching

• Time management

• Data entry

• 10 key calculator

• Customer service

• Writing skills

• Human resources

• Microsoft Powerpoint

• Office experience

• Documentation review

• QuickBooks

• Computer literacy

• Packaging

• Pricing

• Upselling

• Customer support

• Call center

• Property leasing

• Bookkeeping

• Property Management

• Special Education

• Customer service

• Typing

• Clerical experience

• Front desk

• Cold calling

• Supervising experience

• Cash handling

• Bookkeeping

• Property management

• Medical terminology

• Human resources

• Office management

• Autism Experience

• Accounts Receivable

Contact this candidate