Delivery Driver Customer Service
Resume:
VALLENKA OWENS
VALLENKAOWENS**@
GMAIL.COM
OBJECTIVE
Dedicated delivery driver with a proven track record of timely and efficient deliveries. Seeking a position to leverage strong organizational skills and familiarity with route planning for a reputable company to ensure smooth and reliable transportation services.
SKILLS
Possesses strong navigation abilities, excellent time management skills, and a keen attention to detail. Proficient in maintaining vehicle cleanliness and conducting routine inspections to ensure safe and efficient deliveries. Demonstrates effective communication and customer service skills, ensuring positive interactions at every delivery point.
EXPERIENCE
DOORDASH
March 2023-Current
1.Successfully delivered food orders to customers within specified timeframes.
2.Maintained a high level of accuracy in order fulfillment, minimizing errors and ensuring customer satisfaction.
3.Utilized navigation apps efficiently to optimize delivery routes and reduce delivery times.
4.Adhered to food safety and hygiene guidelines to guarantee the quality and freshness of delivered items.
5.Demonstrated strong communication skills when interacting with customers and restaurant staff.
6.Addressed and resolved customer inquiries and concerns promptly and professionally.
7.Upheld a positive and professional image, contributing to a positive customer experience.
8.Adapted quickly to changes in delivery schedules or procedures to maintain service reliability
CHICK-FIL-A TEAM MEMBER
March 2019 to November 2020
1.Prepared and served a variety of menu items in accordance with established recipes and quality standards.
2.Maintained a clean and organized work area, following food safety and sanitation protocols.
3.Operated kitchen equipment such as ovens, grills, and fryers efficiently and safely.
4.Collaborated with kitchen staff to coordinate timely food production and delivery.
5.Assisted in inventory management, including monitoring and restocking supplies as needed.
6.Provided excellent customer service, addressing inquiries, and ensuring a positive dining experience.
7.Processed customer orders accurately, utilizing point-of-sale systems and handling transactions.
8.Participated in opening and closing procedures, including setup and cleanup tasks.
9.Adapted to fast-paced environments, effectively handling peak service periods.
10.Worked as a team member, communicating and coordinating with colleagues to ensure smooth restaurant operations.
FORKLIFT DRIVER
January 2017 to March 2018
1.Operated forklift equipment to efficiently and safely transport materials within a warehouse or manufacturing environment.
2.Conducted routine pre-operational checks on forklifts to ensure proper functionality and reported any issues promptly.
3.Loaded and unloaded materials from trucks, ensuring accurate and secure placement.
4.Organized and maintained warehouse inventory, utilizing forklifts to move and store items effectively.
5.Collaborated with warehouse personnel to prioritize tasks and optimize workflow.
6.Adhered to safety protocols and guidelines, minimizing accidents and ensuring a secure work environment.
7.Assisted in the packing and stacking of goods for shipping, utilizing forklifts for strategic placement.
8.Operated forklifts in compliance with company policies and regulatory requirements.
9.Maintained accurate records of inventory movements and performed data entry as needed.
10.Participated in training sessions to stay updated on forklift operating procedures and safety regulations.
INVENTORY SPECIALIST
February 2015 to February 2018
1.Managed and maintained accurate inventory records through regular audits and cycle counts.
2.Utilized inventory management systems to track stock levels, reorder points, and product movement.
3.Conducted thorough inspections of incoming shipments to verify accuracy and quality of products.
4.Collaborated with purchasing and warehouse teams to optimize stock levels and prevent shortages or overstock situations.
5.Implemented efficient organization and labeling systems to streamline inventory retrieval and storage.
6.Investigated and resolved discrepancies between inventory records and physical stock, ensuring data accuracy.
7.Prepared reports on inventory levels, turnover rates, and other relevant metrics for management review.
8.Coordinated with vendors and suppliers to manage the timely and accurate delivery of goods.
EDUCATION
HIGH SCHOOL DIPOLMA
Juan Seguin High School – Graduated 2015
SOME COLLEGE
Tarrant County College
CERTIFICATIONS/LICENSES
CERTIFIED Forklift Operator
TABC/Food Handler License (June 2018 to June 2020)
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