EMPLOYMENT HISTORY

MAY, **** - PRESENT

Online Marketing Account Manager, Newfold Digital (Previously Endurance International), Remote

• Manage a portfolio of over 80 client accounts, focusing on social media content, branding, and customer engagement.

• Increased customer satisfaction ratings by 20% and retained 95% of client accounts through strategic guidance and exceptional service.

• Collaborate with various departments to ensure campaign success, aligning with client goals and brand strategy.

• Implement SEO strategies and utilize Google Analytics for market research to enhance online presence.

• Maintain regular communication with clients and design partners, ensuring consistent quality and performance of campaigns.

• Promoted due to outstanding interpersonal and account management skills, tasked with direct customer engagement and overseeing more complex marketing programs.

• Refined web marketing programs and enhanced delivery processes. Implement data-driven strategies to optimize online marketing campaigns and improve ROI for client accounts. Identify new advertising channels and opportunities to reach target audiences, staying up-to-date with the latest industry trends and technologies.

Develop and present quarterly business reviews to clients, highlighting campaign performance and offering strategic recommendations for growth.

NOV, 2020 - MAY, 2021

Marketing Campaign Coordinator, Endurance International Group, Remote Orchestrated the development and execution of marketing campaigns, aligning with strategic objectives and ensuring successful implementation.

Leveraged Google Suites, including Google My Business & Google Analytics, to drive campaign initiatives and report on performance metrics.

Conducted thorough analysis of campaign results, providing actionable insights to optimize marketing strategies for enhanced customer engagement and profitability.

Demonstrated exceptional organizational skills, with a focus on accountability and quality in both individual and collaborative team environments.

JUN, 2019 - AUG, 2021

Brand Representative & Sales, Trish McEvoy, Salt Lake City, UT

• Achieved sales targets through effective client consultations and product recommendations.

• Managed event planning and execution, contributing to brand market presence and success.

• Conducted client outreach and retention strategies, enhancing brand loyalty. Developed and implemented innovative marketing strategies to drive brand awareness and increase sales. EDUCATION

Early Childhood Education, Portland State University Cosmetology, Beaumonde School of Cosmetology, Portland, OR SKILLS

Social Media Marketing Branding

Customer Engagement SEO Strategies

5850 S Golden Drive, Salt Lake City,

USA, 84123

ad3j1n@r.postjobfree.com

503-***-****

MARY ALICE

CLUFF

TERRITORY ACCOUNT MANAGER

PROFESSIONAL SUMMARY

Dynamic and customer-focused marketing professional with a proven track record in account management, campaign coordination, and driving customer satisfaction in remote environments. Adept in developing and implementing effective marketing strategies, project management, and building strong client relationships.

SKILLS

Google Analytics Web Marketing

Campaign Coordination Marketing Campaign Analysis

Organizational Skills Communication Skills

Customer Service Relationship Management

Analytical Skills Project Management

Microsoft Office Suite Client Retention

Interpersonal Skills Account Management

Client Portfolio Management Event Planning

REFERENCES

Braden Ainsworth

NEWFOLD DIGITAL INC

ad3j1n@r.postjobfree.com

801-***-****

Chelcie Weaver

NEWFOLD DIGITAL INC

ad3j1n@r.postjobfree.com

808-***-****

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