Cindy Cooper

HR Management

ad3j0x@r.postjobfree.com

304-***-**** New Bern, NC 28560

LinkedIn URL

Performance-driven professional with extensive experience in directing all facets of human resources, developing positive partnering cultures, and leading full recruitment lifecycle to drive continuous process improvements.

History of success in providing strategic guidance on HR implications and risk mitigation, resolving issues across employee lifecycle, and delivering capacity building/professional coaching to leaders and team members. Remarkable efficiency in heading forward-thinking HR policy implementation, workforce planning/recruitment, and performance management in line with legislative frameworks. Adept at steering development, implementation, and execution of human resources strategies adhering to organization's overall business objectives. Well-versed in promoting company values and fostering diversity and inclusion. Transformational leader with expertise in overseeing direct/indirect reports and cultivating meaningful collaborations with business leaders and finance partners to ensure business success.

Areas of Expertise

•Human Resources Management

•Employee Engagement

•Cost Control & Reduction

•Performance & Process Improvement

•Talent Acquisition

•Business Development

•Employee Satisfaction & Retention

•Strategic Planning & Execution

•Project Management

•Policy Implementation

•Training & Development

•Team Building & Leadership

Professional Experience

Madison Park Healthcare, Huntington, WV

Chief Executive Officer

2022 — Present

Enhance overall business processes, procedures, and practices by evaluating individual departmental performances and collaborating with leadership team. Maximize employee job satisfaction and achieve elevated performance levels among employees by providing coaching and guidance to senior managers, Maintain vigilant and legally compliant work environment by ensuring strict adherence to regulatory compliance and alignment with federal staffing guidelines.

●Drove optimal business performance by leading financial, operational, and human resource functions within 80+ member team and 67-bed facility.

●Contributed to development of skilled and motivated workforce by directing robust hiring and training methodologies.

●Improved retention rates by 20% by increasing employee engagement.

Wayne Nursing & Rehabilitation Center, Wayne, WV

Executive Director

2006 — 2022

Increased business performance and delivered top-tier care by strategically directing financial, operational, and human resources operations. Positively impacted resident satisfaction and community engagement by fostering and maintaining strong relationships with clients, families, and strategic partners, while promoting collaborative atmosphere. Developed organizational strategies in alignment with mission and goals.

●Created supportive environment for residents and staff by orchestrating day-to-day operations of long-term care facility with capacity exceeding 60 bed.

●Met business objectives by providing clear direction for company and emphasizing commitment to excellence in care.

●Conducted recruitment process, employee on-boarding, administered compensation and benefit plans.

Education

Masters of Science: Healthcare Administration: Human Resources, Expected in 12/2024 Liberty University, Lynchburg, VA

Bachelor of Liberal Arts Marshall University, Huntington, WV

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