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Customer Service Real Estate

Location:
Moncton, NB, Canada
Posted:
February 11, 2024

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Resume:

Krystyna Smyrnova,

CONTAKT INFORMATION:

Email: ad3j0p@r.postjobfree.com

Phone: 506-***-****

Address: Moncton, Canada, E1G 0A4

PROFESSIONAL QUALIFICATIONS

- Experience of effective customer service;

- Customer focus;

- Ability to perform many tasks and effectively manage several processes at the same time;

- Stress resistance;

- Responsible and conscientious attitude to work;

- I love learning new things, I quickly perceive new information;

- I quickly master new technological processes;

- Compliance with corporate ethics, focus on achieving the company's goals;

- Driving license Class 5.

RELEVANT PROFESSIONAL EXPERIENCE

Certified Land Engineer, from 07.2022 - to 12.2023 Agricultural system technologies, Kyiv (Agriculture, agribusiness)

- analysis and processing of land bank information,

- execution of land documents in accordance with applicable law,

- work with shareholders;

- cooperation with the company's branches.

Certified Land Engineer, from 09.2018 - to 12.2023 (land management and cadaster) FOP Smirnova Kristina Nikolaevna, Mariupol

- setting up business processes;

- cooperation with related areas of activity (lawyers, notaries, real estate agencies, private BTI);

- work in the personal office of a certified land surveyor engineer of the State Land Cadastre

- registration of land rights;

- commissioning of unauthorized houses;

- registration of land management documentation

Senior Specialist in Land Survey Department, from 2015 - to 2018 (land management and cadaster)

Mariupol City Council, Mariupol

- Formation of an electronic base of decisions of the city council on land issues;

- Consideration of written complaints and appeals of citizens and organizations; preparation of responses, if necessary conclusions, memos;

- Consultation of citizens on benefits and social protection;

- Assistance to vulnerable segments of the population in resolving issues with local and state authorities;

- Organization of the process of interaction with contractors and land users

- Preparation of materials for electronic procurement of land management services in the Prozoro system;

- Work with urban planning documentation.

Head of Department "Land Allocation and Inventory Projects" from 10.2006 - to 09.2015 Center for Expert Geodetic Support LLC, Mariupol (land management and cadaster)

- organization of the work of the department "Development of land allocation and inventory projects,"

- control over the production of design documentation and its subsequent approval,

- work with exchange files In4, XML

- representation of the organization in state bodies carry out regulation and control in the field of land relations,

- work with documents of strict reporting,

- work with large corporate clients

- payroll for employees of the department;

- consultations in the field of land management.

Kindergarten teacher, from 06.2005 – to 09.2006

- Developing and implementing educational plans and programs corresponding to the age ranges of children;

-Conducting classes designed to foster the development of various aspects of the personality of children;

-Organizing meetings and other events for interaction between teachers and parents;

-Identifying and taking into account the individual characteristics of each child;

-Documenting the development and success of each student;

-Collaborating with other educators and staff to create an environment conducive to child development;

-Actively participating in trainings, seminars and other forms of professional development. Implementation of new pedagogical methods and innovations in work; Language skills: Ukrainian (native speaker), English - pre-intermediate level EDUCATION

Social work

Priazovskye State Technical University Ukraine 2004-2010 Land Management and Cadaster Engineering

VV Dokuchaeva Kharkiv National Agrarian University 2010-2013

- Qualification certificate of a land surveyor engineer as of July 5, 2018, No. 013916.

- Certificate of qualification improvement of a land surveyor engineer as of December 26, 2022, series AA No. 1826;

- Member of the Association of Land Management Specialists of Ukraine. ADDITIONAL INFORMATION

Public organization "Together" (voluntarily), 2014-2022

- Assistance for temporarily displaced persons and victims from the war zone after the attack by the Russian Federation;

- Help with the protection of people's rights;

- Organization of events aimed at improving people's lives;

- Conducting trainings on human rights.

Association Business Woman of Mariupol (voluntarily), 2006 – 2012

-Psychological support for women facing challenging life situations, including single mothers and victims of domestic violence;

-Assistance with temporary accommodation;

-Aid in caring for elderly residents in nursing homes;

-Coordination of support services for orphaned children and children with disabilities;

-Collection and distribution of humanitarian aid to those in need;

-Volunteering in geriatric departments of hospitals and hospices, providing support to elderly patients.

-Planning and organizing charitable events to provide financial assistance for those in need; Own business, recreation center on the shore of the Azov Sea "Volna", (Seasonal work, 2012-2022)

- Organization of resort activities;

- Planning and control of guest accommodation;

- Ensuring quality guest service and comfortable accommodation;

- Ensuring the safety of guests in compliance with relevant norms and rules;

- Adherence to established cleaning procedures and standards to maintain cleanliness in the hotel and maintain its reputation;

- Maintaining the cleanliness of the territory and the garden.



Contact this candidate